Great showroom and friendly service
Amy from Fortitude Valley store was very friendly and helpful with our enquiries. She very efficiently provided quotes with an instant email of these. The email had very straight prompts in terms of proceeding with a purchase which we did.
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Love my lounge & accent chair
We have bought a leather lounge & accent chair. The quality is great! Our lounge needed a slight repair & was fixed no problem! Amy from the Fortitude Valley store is always so helpful when purchasing & after sale service. She makes shopping there a pleasure!
1 comment
Plush Sofas A.Plush Furniture
Hi there,
Thank you for sharing your wonderful experience with us. It is a pleasure to hear that Amy was a pleasure to deal with throughout the process. We hope you enjoy your new sofa and we are sure she is looking forward to your next visit.... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
GillSouth East Queensland, QLD
- 2 reviews
Excellent customer service
Sandra approached us soon after we entered the store and explained how easy it was to navigate the process. She was extremely friendly, patient, helpful, knowledgeable and, had it not been for her excellent customer service levels, we may well have left the showroom without making a purchase.
We hadn’t expected to have the option to create a lounge suite that would suit our comfort needs as well as design aesthetic. The range of offerings, from style to fabric to configuration was extensive.
Having only made the purchase yesterday it will be so...Read more
1 comment
Plush Sofas A.Plush Furniture
Hi Gill,
Thank you for sharing your feedback with us. It is great to hear that you value design as much as we do. We hope your stunning new Plush Sofa is a perfect fit your space. Looking forward to ... Read more
seeing some amazing snaps on our Instagram page @plsuh_think_sofas.Similar opinion? Write a review on ieatwords.com.au!
Thanks
Jess was very helpful and informative. A very easy decision to make. I knew what I wanted and was able to find the chair easily with Jess’s help. Thanks Plush.
1 comment
Plush Sofas A.Plush Furniture
Hi Erica,
Thank you for sharing - enjoy your stunning purchase! ... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
MikiSouth East Queensland, QLD
Great service
Sandra was very thorough and great to deal with. She talked us through all aspects of our order and provided follow up contact details if we have any issues. We were very happy with our experience.
1 comment
Plush Sofas A.Plush Furniture
Hi Miki,
Thank you for sharing your wonderful experience with us. It is a pleasure to hear that Sandra from our Plush Fortitude Valley Showroom was more than happy finding a sofa that met all your needs. Looking forward to your next visit!... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
JeffSouth East Queensland, QLD
Excellent customer service
Thanks to Sidney for your friendly service and showing us all options available. My wife & I are repeat customers of Plush their store is well laid out with all products easily accessible to try. We have never had issue with quality of their lounges but unfortunately as we move quite often we find it doesn't always suit layout of new apartment/house so up side always excuse to go shopping. The best aspect of Plush Furniture is you can have it in whatever type material and colour combination you wish.
1 comment
Plush Sofas A.Plush Furniture
Hi Jeff,
Lovely to hear that you took full advantage of over 100,000 combinations when designing your stunning new sofa. Looking forward to your next visit and hope you can't wait for delivery. ... Read more
Many Thanks! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Kimberley T.South East Queensland, QLD
Shopping with a toddler made easy and efficient
Sandra was so informative and communicated effectively to help us make a super easy and exciting decision quickly. We had a toddler who made our shopping a challenge and Sandra made us feel so at ease and a seamless process from discovery to sale. A great customer experience so far. Now we wait for our sofa we always dreamed of. Thanks again Sandra! Our little one left the store with a plush bear which was a great touch.
1 comment
Plush Sofas A.Plush Furniture
Hi Kimberley,
We want to thank you for taking the time to share such wonderful feedback on the service you received from Sandra upon your visit to Plush. It is a pleasure hearing your feedback on the... Read more
showrooms ambience and that you found the perfect sofa for your home.Similar opinion? Write a review on ieatwords.com.au!
Helpful and honest
Great service and opinion from Jessica. She is a lovely girl and help us a lot in getting this lovely chair. Not pushy and very informative . Definitely enjoy her advice and service. Even give us 5 per cent discount after we pay....awesome
1 comment
Plush Sofas A.Plush Furniture
Thank you for sharing with us! Hope you enjoy and looking forward to your next visit.
Warm regards,
Plush Think Sofas
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Lesley ThorntonSouth East Queensland, QLD
- 2 reviews
- Verified customer
Five stars the whole exciting journey
Really terrific and reassuring journey buying a new snuggle chair from Plush Sofas in Fortitude Valley. The website is really well planned, terrific to use to walk you through your choices. Wishlist, 'share' function, technical specs, product sheet downloads, and free chat service. Free swatches posted out, then I met Sidney who was just terrific and so helpful. Made me feel really confident about my new buy. They home deliver too, both weekdays and weekends and its hassle-free. Today I met Set and Will who delivered my snuggle chair, unpac...Read more
ked it, placed it, made fantastic suggestions about my floor coverings when I asked, and then took away all the packaging. I must say the communication with Set and Will was fully five star - they came when they said they would and just made it totally exciting and hassle-free. Those boys made it such an exciting and happy day, and I have every confidence in Plush Sofas, and probably wouldn't even bother going into the showroom now. Love the product, the sales lady Sidney and the delivery men Set and Will - a big Thank You. Love Plush Sofas.2 comments
Plush Sofas A.Plush Furniture
Hi Lesley, it is an absolute pleasure to read your wonderful feedback on the service you received online, in showroom and upon delivery. We are delighted to hear you are now enjoying your new Plush Sn... Read more
uggle Sofa and look forward to sharing your kind words with the teams. Warm regards, Plush Think SofasYou're welcome - it really is all five-star product, service, delivery....
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Glad I found them
We have been searching for a lounge suite that ticked all the boxes. Came across Plush in Fortitude Valley whilst shopping in the complex. Instantly fell in love with a set they had on display. Sidney was the most lovely, informative and helpful sales assistant I have had in a long time. Later sent emails with fabrics and descriptions as I live far away. We have ordered our comfy lounge and can't wait for it to arrive. Many thanks to Sidney and Kassie.
1 comment
Plush Sofas A.Plush Furniture
Hi Lydia, Wonderful to hear that it was love at first sight once you entered our Fortitude Valley Showroom. We are so pleased to hear of our great service and that you found the perfect fit for all yo... Read more
ur sofa needs. We will be sure to pass your kind words on to Sidney and Kassandra. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Bernice BoltonQueensland
Kassie was most helpful with my armchair purchase. Spent time explaining fabrics available.
Beautifully furnished store Order yet to arrive but Im sure Ill be happy. Kassie very helpful and seemed to have full knowledge of products. Many thanks to you and Sandra
1 comment
Plush Sofas A.Plush Furniture
Hi Bernice, thanks for sharing! Wonderful to hear of the wonderful service from our amazing duo and that you are looking forward to receiving delivery.
Warm regards,
Plush Think Sofas
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Our new sofa
We are just wanting to say a big Thankyou to Sandra from fortitude valley store - what a pleasure to deal with very professional,friendly and sent a Thankyou note to us for our recent purchase - cant wait for the sofa to be delivered!
1 comment
Plush Sofas A.Plush Furniture
Hi Judith, we are so pleased to hear that Sandra met your service expectations upon your recent Plush visit. We will pass your appreciation onto her and hope you look forward to receive delivery. Many Thanks!
Warm regards,
Plush Think Sofas
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The reviewer stated that an incentive was offered for this review
I sat in one of their sofas and I didnt want to get up!
Walked in just to have a look...walked out with two new sofas haha! Sandra was professional and knowledgeable about all products which made my decisions more concrete and easy. The store is well presented and simple. The quality was fantastic and was exactly what I was looking for. 10/10 would recommend.
1 comment
Plush Sofas A.Plush Furniture
Hi Stephen, thank you for sharing your experience with Plush. We appreciate your feedback on our showrooms ambience and hope you look forward to receiving your perfect fit.
Warm regards,
Plush Think Sofas
Similar opinion? Write a review on ieatwords.com.au!
Tash C.South East Queensland, QLD
Hands down the best sales experience we've ever had
After seeing an Instagram ad come through my feed of the most beautiful lounge i've ever seen, not to mention an amazing sale going on, I insisted to my partner that we should go see it. Not needing a lounge for at least 2 months due to living situations, this visit was primarily for 'window shopping' purposes. We had never previously heard of Plus before but I tell you now, we came back the next day and bought TWO lounges and we are already sending all of our friends and family here. The customer service from Sandra, in the Fortitude Valley ...Read more
showroom was the right amount of friendly without being too overpowering. The products are just beautiful and I felt at ease throughout. We are of course yet to receive our lounges because there is a 10-12 order wait time but I have no doubt everything else is going to be as great as our experience this past weekend.1 comment
Plush Sofas A.Plush Furniture
Hi Tash, Thank you for your glowing feedback! It is even better reading such lovely words the second time round. We are sure your kind words will be well received by our Fortitude Valley Team.
Warm regards,
Plush Think Sofas
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Excellent customer service
We search our product online. Once we seen it physically it was just what we expected. The lady who assisted up was very friendly and helpful. A pleasure to deal with.
1 comment
Plush Sofas A.Plush Furniture
Hi Arianne, thank you for sharing on our Fortitude Valley Showroom! We are sure the team will enjoy your kind feedback and hope you enjoy your new sofa.
Warm regards,
Plush Think Sofas
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ChristophertroySouth East Queensland, QLD
- Verified customer
Retail shopping, how it should be...
Totally positive experience in purchasing a sofa, leather recliner. So happy with the purchase and staff interaction. Sandra we love you and they should double your salary for your rare and beautiful skills in customer engagement. Thank you.
1 comment
Plush Sofas A.Plush Furniture
Hi Chris, thank you for sharing your experience with us! It is a pleasure hearing of Sandra's unique service and hope you enjoy your stunning new purchase.
We invite you to share your new sofa on ou... Read more
r Instagram page and to join our $5,250 Prize Pack Giveaway.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Looking forward to receiving our new Plush Sofa
We found Kassie @ Plush Fortitude Valley very helpful and courteous.
She was a pleasure to deal with.
We are looking forward to receiving our new Sofa.
Great price and Money well spent.
Malcolm Gray
1 comment
Plush Sofas A.Plush Furniture
Hi Sofa, thank you for your feedback! We are sure Kassiah will enjoy reading your kind words and hope you enjoy your new sofa.
Warm regards,
Plush Think Sofas
Similar opinion? Write a review on ieatwords.com.au!
Best customer service, professional and friendly
We have bought our new Sofa from Plush Fortitude valley store. Sandra - Store Manager - excellent customer service, professional and friendly. Has sorted out our selection with the style and requirement. Thank you for providing detailed information on all the products and much appreciate for the help.
1 comment
Plush Sofas A.Plush Furniture
Hi Sree, thank you for sharing your wonderful experience with us. It is a pleasure to hear that Sandra from our Plush Fortitude Valley Showroom was more than happy finding a sofa that met all your nee... Read more
ds. Looking forward to your next visit! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Brendan G.South East Queensland, QLD
- 2 reviews
Great product, great price, great service!
I bought a pair of 2 seater leather lounges and they are a great replacement for the worn out lounges we had previously. Sidney attended to our needs with care and attention and the sale price made it an outstanding purchase. Delivery was within the estimated timeframe and we are very satisfied.
1 comment
Plush Sofas A.Plush Furniture
Hi Brendan, it is a pleasure to hear that Sidney from our Fortitude Valley Showroom was more than happy finding a sofa that met all your needs. We are glad you have received your stunning new Plush So... Read more
fa which we hope you enjoy. Looking forward to your next visit! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Practical MumSouth East Queensland, QLD
- 6 reviews
- 3 likes
Great service, quality products and so many options
Loved Sandra's patience and friendly smile. Plush is amazing to offer the ablility to customise so much and find the right colour and finish for my needs. Realky enjoyed the experience
1 comment
Plush Sofas A.Plush Furniture
Hi there, we are so pleased to read of the service you received from Sandra at our Plush Fortitude Valley Showroom. It is great to hear of her assistance and we are sure she will enjoy reading your kind words.
Warm regards,
Plush Think Sofas
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Plush Sofas A.Plush Furniture
Hi A,
Thank you for sharing with us - hope you enjoy!... Read more
Warm regards, Plush Think Sofas