AshWestern Australia
- 2 reviews
Erin was an absolute superstar!
Erin was amazing. She was kind and professional and helped choose a custom made sofa that suited both my space and budget. I would definitely shop with Plush again. Thanks for all your help Erin.
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Thanks Natalia
We dropped into Plush Furniture to look for a red reclining sofa, were greeted by Natalia who was very charming and helpful, and directed us to a sofa, which was exactly what we were looking for. We haven't got it yet, but I'm sure we will be very pleased with it. Thanks Natalia.
1 comment
Plush Sofas A.Plush Furniture
Hi Bridget,
Thank you for sharing! We aren't surprised to hear you enjoyed Natalia's assistance throughout your sofa selection process. We hope you love your stunning sofa just as much. ... Read more
Enjoy! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Amazing customer service
Our lounge shopping experience last Saturday (February 2020) was so easy at Plush Osborne Park.
We were helped by Erin, who was extremely patient with us and all our different options, as we were buying for two different rooms.
At no time did we feel rushed or confused, as Erin knew every answer to whatever question we came up with.
She was such a pleasure to deal with as well as the other staff on the floor that day.
Erin and the other staff were bright and attentive and very clearly, happy to be there.
Erin gave us all the information we...Read more
needed to go home with to think about. And at no time did we feel pressured to go ahead with anything. But, we did return Sunday for a second look at lounge colours and to ask another heap of questions, which were all happily answered, Erin again was fantastic. So we now have gone ahead with our order and are eagerly waiting delivery of our new lounges. Our only negative is the long wait for them to be manufactured, shipped and delivered. 15-17 weeks.
1 comment
Plush Sofas A.Plush Furniture
Hi SRD,
Welcome to the Plush Family!... Read more
It is wonderful to hear that you enjoyed your visit to our Osborne Park Showroom. We appreciate hearing that you can't wait to receive your stunning new sofa. We look forward to seeing some amazing snaps on our Instagram page @plush_think_sofas. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Excellent ServicePerth, WA
Excellent Service
Michele gave us a friendly greeting and was very knowledgeable on the sofa we finished up buying.looking forward to receiving our new sofa in the next couple of months.
Now waiting for manufacturing and delivery
1 comment
Plush Sofas A.Plush Furniture
Hi there,
Thank you for sharing on your excellent experience with our Osborne Park Showroom. We will be sure to pass on your kind words.... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
LisaPerth, WA
Great customer service
I thoroughly enjoyed entering the store, it is a lovely showroom and the furniture is displayed beautifully with lots of great choices. The staff member, (Natalia) that I dealt with was amazing, she was very patient and very helpful with great suggestions and was a problem. She is an asset to your team.
1 comment
Plush Sofas A.Plush Furniture
Hi Lisa,
Thank you for sharing on your wonderful experience with Plush. We appreciate your feedback on our showrooms ambience and stunning sofas. We are sure this will make Natalia's day. ... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Fantastic service
I went into store today to ask some questions about the plush snuggle chair, with a view to buying one. Michele was very informative, she answered all my questions easily and fully. It was great speaking to a sales person who could help with my queries and show me what I wanted to see, but without being pushy or forceful. Needless to say I was impressed, and bought the chair. Can't wait for it to arrive
1 comment
Plush Sofas A.Plush Furniture
Hi Laura,
Thank you for your kind feedback on our Osborne Park Showroom. Our Snuggle model is actually our most popular model so we are sure you will adore your new addition. ... Read more
Hope you enjoy! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
The best customer service I have ever received
Over the weekend I purchased the exact lounge I was looking for! What made the experience even more pleasurable was the incredible service I received from Natalia at Plush Osborne Park. She had knowledge of all of the showroom products and went above and beyond to help me visualise the lounge in my home. She used multiple tape measures to make the room dimensions, moved and swapped ottomans. My friend and I had so much fun shopping with Natalia.
1 comment
Plush Sofas A.Plush Furniture
Hi Alana,
Thank you for your feedback on our Osborne Park Showroom. It is great to hear that Natalia went above and beyond to ensure you found the perfect fit for your room. Hope you enjoy!... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Very friendly and knowledgeable salesperson.
Very easy to find the store. Looked online first then went to the showroom.
Choose the sofa we had seen online. Took sample colours home and tried them out then went back the following week to purchase. Salesperson remembered us and was helpful in finalising.
1 comment
Plush Sofas A.Plush Furniture
Hi Stephanie,
Thank you for sharing your experience with Plush. We are glad to hear that our fabric swatches were helpful in your decision-making process. We hope you can't wait for delivery! ... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Excellent service! Very fast responses to queries
Natalia from Osborne Park Plush store was extremely helpful. She answered all our questions very well and informed us of everything we needed to know about the product of interest. She took photos of the items and colours and emailed them to assist us with our colour choice. Thanks Natalia!!!
1 comment
Plush Sofas A.Plush Furniture
Hi Aidan & Char,
Thank you for sharing such great feedback on your Plush experience. We are so pleased to hear Natalia was able to assist you through your sofa selection process. We really do appreciate your kind words.... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
WarrenPerth, WA
- 2 reviews
- Verified customer
excellent service
We found visiting the store very pleasant, it was easy to see all the furniture and find what we were looking for. Erin was extremely helpful in helping us decide the materials once we had chosen our chairs. The chairs do not require assembly.
1 comment
Plush Sofas A.Plush Furniture
Hi Warren,
Thank you for the feedback - hope you enjoy!... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
great service and great discount
Rodney was extremely professional and helpful. We knew exactly what we wanted and he did not try to talk us into anything else. He basically said yes we can do what you want and this is the discount and we were really happy with that. He then sold us the leather maintenance package! We have ordered the sofa so hopefully it will be perfect!
1 comment
Plush Sofas A.Plush Furniture
Hi K & M,
Welcome to the Plush Family!... Read more
It is great to hear of Rodney's invaluable expertise throughout the process. We are glad you found the perfect fit for your space. We hope you enjoy and look forward to your next visit. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
DazPerth, WA
- 2 reviews
Helpful Friendly Expert Service
The store was bright, easy and comfortable to browse, but it’s the service from Rodney and the quality of the furniture that will keep me coming back, the product we choose does not require assembly.
1 comment
Plush Sofas A.Plush Furniture
Hi Daz,
Thank you for sharing! Lovely to hear Rodney's outstanding service and expertise will have you returning for a new addition. We look forward to passing on your appreciation and hope you enjoy. ... Read more
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Peter and Sandy YeomansPerth, WA
Excellent Service
We had the great pleasure of being served by Rodney at the Osborne Park store and his product knowledge was a tremendous help in assisting us with our purchase. The service we received was excellent, from walking into the store, right through to delivery and set up of our sofa. We are delighted with our purchase. First class service promised and first class service delivered!
1 comment
Plush Sofas A.Plush Furniture
Hi Peter & Sandy,
Thank you for sharing on your overall experience with Plush. We are glad to hear you received your new sofa and look forward to passing on your kind words to the team. Hope you enjoy!... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
I had great service from the store
Erin from Osborne Park was wonderful. Her knowledge about the product was amazing. She gave us an excellent service. She was not forceful and gave us several options in regards to what we needed. Lovely to get that sort of person full of carisma behind the counter.
1 comment
Plush Sofas A.Plush Furniture
Hi Bela,
Thank you for sharing your wonderful experience with us. It is a pleasure to hear that Erin from our Plush Osborne Park Showroom was more than happy finding a sofa that met all your needs. Looking forward to your next visit!... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Teresa beggPerth, WA
Teresa and Stephen Begg, Erin, the Osborne Park Plush showroom WA
We had been to a few stores looking at lounges and no one seemed interested in helping us. We went into plush and straight away Erin introduced herself and let us look around with no pressure of hovering over us. She answered any questions we had and it was her outstanding service that won us over. The process was so simple and Erin kept in touch with us over the last few days regarding our interest free application. If We are ever in need of another lounge will definitely be seeking out Erin for her help. Thanks again, we are so happy.
1 comment
Plush Sofas A.Plush Furniture
Hi Teresa,
Welcome to the Plush Family!... Read more
It is a pleasure to hear that you received the exceptional service you deserve at our Osborne Park Showroom. We are sure Erin will appreciate your feedback. Looking forward to your next visit! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
SLS
- 2 reviews
Excellent friendly service.
Michelle was very helpful and friendly. Also very sweet. She gave my daughter a Plush toy dog after she tripped over and hurt her knees. The fluffy dog and big oversized stuffed dog in the store had her smiling through the tears and we were able to decide on a sofa to purchase. We had looked at several before selecting one from Plush as they had exactly what we were looking for. Although we only realised what we wanted after visiting Plush.
1 comment
Plush Sofas A.Plush Furniture
Hi SLS,
Thank you for sharing on your endearing visit to our Osborne Park Showroom. We are so pleased to hear Michele was able to assist in finding your perfect sofa and that your daughter enjoyed he... Read more
r new Plush Pooch. We look forward to sharing your kind words with the team.Similar opinion? Write a review on ieatwords.com.au!
Tricia N.Perth, WA
Excellent customer service
Erin from Osborne Park WA Showroom provided us with an excellent shopping experience. Erin was full of knowledge, served us with great humour and patiently talked us through the different configurations and price options. We definitely recommend the staff at Osborne Park WA Showroom.
1 comment
Plush Sofas A.Plush Furniture
Hi Tricia,
Thank you for taking the time to share on your experience with our Plush Osborne Park Showroom. We are pleased to read of the assistance you received from Erin throughout your sofa select... Read more
ion process and will be sure to pass on your kind words.Similar opinion? Write a review on ieatwords.com.au!
Excellent customer service assisted by knowledgeable staff member Erin
Excellent well priced quality products. Found just what we were looking for and Erin’s knowledge of the product together with polite efficient customer service is the reason why we are return customers to the Osborne Park store. Looking forward to receiving our sofas.
2 comments
Plush Sofas A.Plush Furniture
Hi M and T,
Thank you for sharing your wonderful experience with us. It is a pleasure to hear that Erin from our Plush Osborne Park Showroom was more than happy finding a sofa that met all your needs. Looking forward to your next visit!... Read more
Warm regards, Plush Think SofasYou’re welcome!!!! Regards M & T
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Paul007Perth, WA
- 2 reviews
Michelle was helpful. patient and friendly.
We felt we received good value but what was one day left at the special sale price, after purchase reverted to another week. Apart from that it was a satisfying purchase
1 comment
Plush Sofas A.Plush Furniture
Hi Paul,
Thank you for your feedback on our Osborne Park Showroom. We will be sure to pass your kind words on to Michele and the team. ... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Elise HorganPerth, WA
Fantastic service and great range
Rodney was very imformative about the features, fabric and pricing and then left us alone towander through the store (which we loved!). He was very willing to answer any questions and provide us with his expert advice.
1 comment
Plush Sofas A.Plush Furniture
Hi Elise,
Thank you for sharing your feedback with us. We are pleased to hear you enjoyed browsing our Osborne Park Showroom. We will be sure to pass on your appreciation. ... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
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Plush Sofas A.Plush Furniture
Hi Ash,
We are so pleased to hear of Erin's amazing assistance. We will be sure to pass your appreciation on. Hope you enjoy!... Read more
Warm regards, Plush Think Sofas