4 years in needing to replace shelving
I've owned this unit for spot on 4 years. The draws in the freezer now need replacing and the shelving in the fridge door now all need replacing. It was my concern in purchasing the unit that the draws and shelving felt average. I wish i had of followed my initial feelings and picked a unit that freezer draws were wire and door shelving was of a higher quality. By the time I replace all that needs replacing I've paid 1/3 of a new fridge.
Disappointed.
Purchased in October 2021 at The Good Guys for $1,000.00.
1 comment
Similar opinion? Write a review on ieatwords.com.au!
Carolyn SteeleIllawarra, NSW
- 2 reviews
Disappointed
This fridge looks great - the fridge and freezer are really good at keeping foods as should be BUT - the so called crisper just does not keep fruit and vegetables fresh at all. They are wrinkled and soft after only a few days. Sorry but would not recommend.
Purchased in June 2021.
1 comment
KathSamsung
We appreciate the time spent to give us your perspective on this, Carolyn. Your feedback on your Samsung refrigerator is greatly valued and will be forwarded to the team, so we can continue to further... Read more
improve on our products and services. If you have any enquiries, please don't hesitate to send us a private message!Similar opinion? Write a review on ieatwords.com.au!
Jessica W.
- 5 reviews
- Verified purchase
Freezer Draw Issues
I began experiencing issues with the freezer draws of my fridge approximately a month after I purchased it. The top draw falls off the hinge every time I open it and I have to physically lift it back on to the hinges to close the fridge. This happens every time I use the draw, very annoying.
Purchased in January 2021 at Harvey Norman for $1,113.00.
1 comment
KathSamsung
This doesn't sound right and I would like to look further into this for you, Jessica. Would you be able to send us a private message via the link below with photos of the hinges attached, so that I ca... Read more
n gain a better understanding? https://www.messenger.com/t/SamsungAustraliaSimilar opinion? Write a review on ieatwords.com.au!
Bright sightPerth, WA
- 8 reviews
- Verified purchase
Nice and quiet
This fridge is worth it and a good value for what you pay for. Storage is good and nice. Reliable fridge for me so far and had no issue with it.
Purchased in March 2021 at JB Hi-Fi Retail Stores.
Similar opinion? Write a review on ieatwords.com.au!
Chinthaka J.Western District, VIC
- 5 reviews
- Verified purchase
Very quite one
The fridge is a nice quite one with low power consumption, easy to keep clean. I feel like, the fridge handle is not strong enough. Freezer drawers are a bit fragile.
Purchased in April 2021 at Harvey Norman for $1,129.00.
Similar opinion? Write a review on ieatwords.com.au!
SanGreater Melbourne (Outer), VIC
- 4 reviews
- Verified purchase
Door seals broke and fridge is still under warranty but doesn't cover
bought this fridge in 2015, it is till under extended warranty till 2021. after 4 years the door seals have cracks, i contacted the seller and got a reply that this is not covered under warranty, lol
they said it is a tear and wear issue.i was using cheap Simpsons fridge for 15 years and never had any issues, this is a branded fridge and paid extra for extended warranty but what is the benefit?
Purchased in December 2021 at Masters Home Improvement for $1,400.00.
3 comments
MickSamsung
I’m really sorry to hear of the experience you've had so far and that we didn't meet your expectations. If you wish to discuss this further, our best point of contact is to send us a PM on Facebook wi... Read more
th a copy of this review and some more information. > m.me/SamsungAustraliaThank you Mick, Jo and Kath from Samsung for organizing a seal replacement very quickly, i appreciate the help you provided. i am not sure why extended warrenty guys didnt fix it before. Anyway all sorted now
updated my star ratings - awesome service
Similar opinion? Write a review on ieatwords.com.au!
AywaSouth East Queensland, QLD
- 3 reviews
- 1 like
Only got this fridge a week ago!
Just bought this fridge and finding that the freezer drawers are coming off their rails every time I need to get something in or out of them! Contacted retailer who's now arranging service call. Not happy!
Purchased in July 2021.
2 comments
AdaSamsung
We're sorry for the inconveniences this may have caused, Aywa. Your feedback has not gone unnoticed and will be passed on. Thanks for letting us know that a service call has now been arranged.
If an... Read more
y questions do arise, please don't hesitate to reach out to us.Indeed. However, I can see from other reviews that this is happening to others who've purchased this particular fridge. Consequently perhaps Samsung ought to look into this issue more seriously, as it... Read more
may be a design fault needing to be rectified. I've been a fan of Samsung for quite some time, with several appliances in my home and having recommended them to friends and family. I was one of the people who had to pay extra for a Samsung washing machine to replace the Samsung one I had which was one of the faulty recalled models that self combusted due to faulty wiring.Similar opinion? Write a review on ieatwords.com.au!
Teresa NHobart, TAS
- 8 reviews
Perfect Fridge Freezer
This is so good that I bought one for my new house, because the other one was left at the old house and I knew I would miss the features of this fridge. Easy to keep clean, flexible shelving arrangement so you can fit bulky things if you need to. Easy to use ice cube tray. Big shelves in the freezer that fit a lot in them. Very good lighting. Always fresh smelling. Quiet. Couldn’t be happier.
Purchased in February 2021 at Betta Home Living.
1 comment
AdaSamsung
We're happy to hear this particular refrigerator model has fit perfectly in with your lifestyle and needs, Teresa! If any questions arise, please don't hesitate to reach out to us.
Jo
Samsung AU
Similar opinion? Write a review on ieatwords.com.au!
BellakelpieSouthwest, VIC
- 7 reviews
- 2 likes
Good at first. Then the problems started
We bought our fridge in January 2014, from Appliances Online, to replace a 15 year old American made G.E. fridge. The interior layout is well thought out and the bottle rack was a plus, allowing even more room for other items by keeping bottles out of the way. The fridge is quiet and holds temperatures well. All went well for the first 3 and a half years, then we noticed that it was beginning to leak water into the bottom of the freezer and onto the floor under the fridge. This would freeze into ice and prevented the bottom freezer drawer being...Read more
opened unless considerable force was applied. Too much and the drawer breaks. The ice was/is easily removed but within a week, it is back. Other reviewers of this fridge have also had the same issues and further research points to it being due to a design flaw, in that a crucial pipe within the compressor compartment is not insulated at the factory and overtime ices up, creating this issue. Now after some 5 and a half years and 2 freezer drawers, we are totally fed up with the problem and have decided to replace the fridge. But not with another Samsung.Purchased in January 2021 at Appliances Online.
1 comment
MickSamsung
Thanks for reaching out to us, we’re really sorry to hear of the experience you've had so far. We’d be more than happy to investigate further into this – Our best point of contact is to send us a PM o... Read more
n Facebook with a copy of this review and some more information. > m.me/SamsungAustraliaSimilar opinion? Write a review on ieatwords.com.au!
AGSydSydney
- 10 reviews
- 3 likes
- Verified purchase
Good sized and power efficient
We bought this fridge reading the positive reviews and power efficiency rating. We have been using this fridge for about 2 years and it is going very strong. Very spacious for the size. Easy to adjust the temperature for the fridge and freezer. The compartments are well designed, bottle rack is great for wine/beers. Very quiet too.
Purchased in March 2021.
Similar opinion? Write a review on ieatwords.com.au!
SamSydney, NSW
- 9 reviews
Absolutely amazing
Perfect fridge for a medium sized family. Larger freezer space .easy to open and close. Spacious compartments. As freezer is bottom mount you don't need to bend your back when u access the fridge only.
Purchased in May 2021 at JB Hi-Fi for $1,100.00.
Similar opinion? Write a review on ieatwords.com.au!
DamoSydney, NSW
- 5 reviews
- Verified purchase
Love it!
So much room in this fridge. Every time I think it's full I find more space.
The bottom shelf let's you adjust the placement so if you have anything big & tall, you can fit it down the bottom no problem.
Excellent cooling system that goes from - 17 to 23 for freezer and 0-7 on the fridge.
Also includes a vacation mode for when you won't be opening the doors for awhile
Every time I open it in the night, the fantastic led lights remind me of close encounters of the third kind!
Buy this fridge!
Purchased in May 2021 at The Good Guys Online store.
Similar opinion? Write a review on ieatwords.com.au!
phoenixdMetropolitan Adelaide, SA
- 88 reviews
- 1 like
- Verified purchase
More spacious than expected
As our new fridge had to fit into the ‘fridge spot’ in our kitchen, and I wanted one with a freezer on the bottom, our choices were extremely limited. The friendly sales person at Good Guys Marion showed us the choices and we settled on choosing between Samsung, Westinghouse and Fisher & Paykel.
As all 3 were made in Thailand, had 4 star energy rating, and prices and reviews on ieatwords were similar, the final choice came down to look and feel. The Samsung won out as we preferred the interior, plus it was the only one with a 10 year part...Read more
s warranty on the compressor. After living with it for 4 months, I can say I’m happy with it. The temperature is consistent, doors are easy to open / close and also open wide for easy access and cleaning. The exterior markless stainless steel is easy to keep clean and shiny, and matches the stainless steel finish of my other appliances. The interior light is bright and the LED panel at the top is an easy way to check that the temperature is as it ought to be. The glass and plastic shelves are sturdy, and the fold-up bottom shelf in the fridge compartment is extremely handy when needed to accommodate taller items. I am especially delighted at the storage space in both the fridge and freezer compartments. I was a little concerned that the freezer compartment would offer less storage as the manual ice maker and storage tray is built in, unlike my old fridge where I can remove the ice tray to free up shelf space. I was happy to be proven wrong. Although the capacity is about the same as my old fridge, I seem to be able to pack more into the Samsung. This is especially so in the fridge door shelves as these are deeper than in my old fridge.Purchased in December 2021 at The Good Guys.
1 comment
Samsung AUSamsung
This is what we like to hear! We’re glad to hear you’re enjoying your Samsung Refrigerator and thank you for leaving your positive feedback :) We will also be passing on your notes on the noise level.... Read more
If you have any questions, you can also reach out via Facebook- please ensure to copy and paste your product review in a private message to us.Similar opinion? Write a review on ieatwords.com.au!
BriancqMetropolitan Adelaide, SA
- 5 reviews
Item leaked water and to repair it was $160 each time and Samsung didn’t want anything to do with it
An absolute disgrace and that it leaks water into the freezer department
Yes it maintains temp and that’s about all I can say about it
Yes it’s easy to open but once the water freezes in the bottom of the freezer the draw won’t open
Purchased in May 2021 for $1,450.00.
2 comments
AdaSamsung
We are very sorry to hear about your experience with us, Brian. We've sent you a PM requesting for more information. When it's most convenient for you can you please send that through?
Jo
Samsung AU
Sold the fridge and now it’s someone ellses problem and I will no longer buy a any Samsung products
Similar opinion? Write a review on ieatwords.com.au!
porcelina25QLD, 4503
- 18 reviews
- Verified purchase
Perfect!
I wanted a larger fridge at a good price that was modern and would last. I already own other Samsung products so looked at a fridge. Can't fault it. Looks fabulous and has enough room and storage for our needs. Has smart sense but you can easily change the temperature. The ding noise goes off if left open too long which has saved me a couple of times when my daughter has left it open.
Similar opinion? Write a review on ieatwords.com.au!
BeeSevenhills
- 2 reviews
Good size
Yes easy to open and close doors open up wide so you can cleaning is easy to do and you can get all the parts out to clean love this fridge so easy to use and keep food in order and keeps things together I have tell all my friends
Similar opinion? Write a review on ieatwords.com.au!
Martin CSydney, NSW
- 10 reviews
- Verified purchase
Overall satisfied and would recommend
After having read many reviews and spoken to many work colleagues, we opted for the Samsung bottom mount fridge and are pleased with our purchase. Generally the fridge is quiet and we barely notice it operating. In comparison to other makes we've had (Westinghouse, Electrolux), the Samsung compressor is quieter and is less distracting when reading / watching TV etc..
Functionally the interior design is good - we like the wine rack, moveable shelves, and plenty of space in door for bottles etc.
Easy to use, and looks good aswell.
Happy Customer overall !
1 comment
Samsung AUSamsung
Happy customers makes us happy, Martin! Thank you for sharing your review with us.
Similar opinion? Write a review on ieatwords.com.au!
ZacMelbourne
- 3 reviews
Good fridge but nothing spectacular
This is a good fridge, it does the job but seems smaller inside than expected. Freezer isn't overly large if you have a whole family using it. Energy efficiency is good but sometimes it can be a bit noisy. Next time I would buy one with a water dispenser built in.
Similar opinion? Write a review on ieatwords.com.au!
ShaiMelbourne
- 5 reviews
- 3 likes
Keeps food fresh for weeks
We love our samsung fridge. Its perfect for small kitchens like ours. It keeps food fresh for weeks. Veges stay fresh for weeks and milk stays good for a lot longer than its use by date. Were very happy with this purchase. Highly recommend for anyone looking for a great reliable fridge!
Similar opinion? Write a review on ieatwords.com.au!
Of Viking DecentSydney
- 5 reviews
Samsung All The Way
A good looking, quiet and well functioning fridge. As a Samsung fan, I would be more than happy to stick to this brand with most if not all my home appliances. Fits a lot in for its size with easy interchangeable compartments. Easy to operate, very easy to clean and keeps what is most important cold.........my beers.
Similar opinion? Write a review on ieatwords.com.au!
- ‹ Prev
- Next ›
Questions & Answers
Allen A.asked
How to adjust level as my 458L fridge tilts to the left and I can only adjust the right side wheel but not the left wheel which won’t budge (unless it’s actually not an adjusting wheel).
3 answers
Sorry I can't help there. The delivery man set mine up.
AdaSamsung
Hi Allen, both the front right and left legs are able to be adjusted. We have provided a link below to help guide you.
User Manual (page 15) > http://downloadcenter.samsung.com/content/UM/201908/20190806184133584/Drawing_DA68-02676A_1.5.pdf
Jo
Samsung AU
Hi Jo,
Thanks for your reply. I have the manual already. Your friendly delivery guy, Gary, came back and fixed what I thought was a stuck wheel adjuster and freed it. The fridge is now levelled. If there were more delivery guys like Gary, this world would be a better place.
Cheers,
Allen A.
4kdmpy1997asked
How do I set the temperature for the fridge it wont let me set it
1 answer
AdaSamsung
Hi, we have provided a link below to help guide you on using your fridge's control panel. If you continue to experience difficulties with this, we recommend for you to reach out to us on 1300 362 603.
User Manual (page 18) > http://downloadcenter.samsung.com/content/UM/201908/20190806184133584/Drawing_DA68-02676A_1.5.pdf
Jo
Samsung AU
Marek Jasieniakasked
Can the doors opening angle be limited to 90 degrees?
4 answers
AdaSamsung
Hey Marek, are you enquiring of whether you are able to limit the fridge door's opening to a maximum of 90 degrees? Any further information will help clarify our understanding.
Jo
Samsung AU
Hi Jo,
Yes, that's correct. The fridge is in an enclosure and a wall on the opening side is long and interferes with the fridge/freezer door. Therefore I need to limit the fridge opening to a maximum of 90 degrees.
Looking forward to hearing from you
Cheers,
Marek
PS
I have a photo that describes clearly the problem but I could not paste it here
AdaSamsung
Thanks for letting us know, Marek. We recommend for you to use for example, padding if you would like to avoid the doors from hitting the wall in the enclosure as the refrigerator's doors are unable to be adjusted to a limit of 90 degrees.
Jo
Samsung AU
Download manual
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
KathSamsung
Sorry to hear of the disappointment you feel with your Samsung refrigerator and I would like to investigate this further. Would you be able to send us a private message via the link below in further d... Read more
etail of the shelving? https://cybersvc2.samsungcsportal.com:83/samsungcare/au/index_m?dpFlag=Y