BernieDarling Downs, QLD
- QLD, Toowoomba
- Verified customer
Very happy and satisfied costumers!
Updated progress of our house via "voxer app" is really very helpful to us since we are miles away(6/12 hour drive) from Toowoomba. We are happy with the cost which they honestly met our budget. The quality of their job are beyond exceptional. Any issues are actioned immediately and very accurate on the target date in building our house - earlier that expected actually! :)
Tears of joy for us!
Highly recommended to our friends! Thank you... Thank you so much for everything you've done Megan, Patrick, Brendan and Deb.
We are super blessed to ha...Read more
ve a builder like you guys that we can trust and very reliable during the process. Our sincerest Thank you... Thanks very much for helping us for our dream home come true. God bless you all guys together with your families! :)
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- VIC, Geelong
- Verified customer
Absolute garbage from the signing of contracts
Once you sign contracts they no longer care. Signed October 2018, slab was poured March 2022,frame and roof went up, all great. Now the fun began, 2 different batches of brick went up, so half had to be pulled down and right batches sought. Turns out the sand used for the mortar was poor and there is already cracking with blow out from the cleaning. Windows are not centered.
Plastering done, but was poorly done and if we did not point out the problems they would still be there, sadly some are. Painting is half done, and left, gloss finish has...Read more
2 comments
This is the kind of response I expected from Stroud. I signed contracts with stroud letter head on every page!
So Stroud dump franchises whenever things go bad and wash your hands of it.
FYI I have no missed calls!
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- NSW, Northern Rivers
- Verified customer
Thank you for creating our home!
As first home owners the team at Stroud Northern Rivers helped us navigate the process of building our home. Helping us tailor our design to suit our sloped block, while maximising our space and views. Stroud offer high quality inclusions and are transparent on your contract and costs. Thank you!
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JessMid North Coast, NSW
- 3 reviews
- NSW, Port Macquarie
- Verified customer
Excellent quality and service
We have built our first home with Stroud Port Macquarie. When we originally looked at builders, Stroud was on the more expensive side compared with some other local project home companies like Adenbrook and Coral Homes. We spent a long time doing research, and in the end Stroud came out on top for value and quality for money, and included a lot of the things that we would be paying to upgrade with other builders.
Our experience with this process has been a smooth and relatively stress-free one. Joel, Alla and Allison have put in a great deal o...Read more
f effort and care into helping us build our dream home, and we are so pleased to have worked with them all. The build was well managed throughout the process and we are very satisfied with the quality of the products and workmanship. All the finishings are as described and are of good quality. The building process was not without issue, however, these were handled in a timely and professional manner by the Stroud team. We have identified some minor defects before Christmas which Stroud were prompt to investigate. In regards to cost, we made some minor additions and upgrades to the home throughout the process, however, this did not add greatly to the projected cost as we had made some allowances for upgrades at the beginning of the process. Throughout the process we had been able to ask lots of questions and been given information that helped us make informed decisions about our build. Thank you Joel, Alla and Allison for all your hard work and commitment to our project, we are extremely happy with our new home and it is more beautiful than we imagined. We are so pleased to have chosen Stroud to build with, your communication and organisation throughout took a lot of the stress out of the process for us, no doubt this may have caused you all to shoulder some of the stress, so thank you. As happy as we are in our new home, if we ever did build again, we would 100% choose to build with Stroud Port Macquarie. In the mean time we would definitely recommend this local company to anyone thinking of building: the price might be higher than other project homes but if you're looking for a great build quality, excellent service and upgrade quality inclusions, this is the place. If you're interested in building, have a look at their display home, that's exactly the quality you'll be getting.1 comment
James S.Stroud Homes
Hi Jess, Thank you so much for leaving a 5-star review for the Stroud Homes Port Macquarie Team! Joel from the Port Macquarie Team told me that you chose to build the Aspect 237 which was not only exc... Read more
iting for yourselves but for the whole team too as this was their first build of this design. Although there was a minor mishap with your Master Bedroom not being able to accommodate your king size bed head, I am glad to hear that the problem was able to be resolved by yourselves and the team with minimal impact. It’s awesome to read that your experience has been so good that if you were to build another home in the future you would choose to build with Stroud Homes again. Joel also told me that both you and Liam had a great sense of humour throughout the entire build and that your site visits and meetings were always filled with laughter. Again, thank you for leaving your review, and for choosing to build your dream home with Stroud Homes Port Macquarie. Kind regard, James StroudSimilar opinion? Write a review on ieatwords.com.au!
n3ssyRichmond-Tweed, NSW
- NSW, Northern Rivers
- Verified customer
Great team delivering our custom designed and quality House and Granny Flat...ON time and within budget!
The team at Stroud Northern Rivers were great to deal with. From the sales manager who helped to visualise and complete our plan and liaise with the council, the team we worked with on finish and colour selections, and the building supervisor who was in contact with us regularly to talk about how the build was progressing and discuss any issues.
Communication was clear and efficient.
Having built with another company before we were impressed at the standard inclusions that Stroud offers. They were also committed to sourcing cost effective no...Read more
n standard inclusions i.e. an upgraded floor covering. We have a sloping site which meant added engineering challenges. Stroud were very transparent in the initial stages with costings which allowed us to make important decisions about the build. During contruction there were inevitably small issues, that were formally logged and fixed accordingly in a timely manner.1 comment
James S.Stroud Homes
Hi N3ssy, Thanks for leaving your 5-star review for Stroud Homes Northern Rivers. Luke from the Northern Rivers team told me he would love to have 1000 of you as his clients as you were great to work ... Read more
with throughout the process of your build and were always “Stroud & Proud". Luke also mentioned you had a double-sided fireplace installed in your lounge room and balcony so that you are able to enjoy the views of the ocean whilst still keeping warm by sitting around the fireplace in winter that sounds amazing! I’m sure you will form many great memories with your family in this amazing home. Kind regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
NewBuild2020Darling Downs, QLD
- QLD, Toowoomba
- Verified customer
Custom Plans coming to life!
I selected the Stroud Homes Toowoomba Team as I needed accurate costs upfront so I could get finance approved. My blocks is slightly difficult and I do need quite a bit of earth works. Pat was great with providing me usually 3 options for anything our of the ordinary usually a low, med and high so I could decide on what was right for me and my family keeping in mind I want a high quality home but for value.
So far so good and I am continually blown away with the communication of the team and have been since Sales stage with Megan and now we a...Read more
re nearing construction with Brendan and Deb. I thought building a custom home which required substantial earthworks on a slightly difficult town block would be more difficult than this and am really grateful for the support I have received from the owners Megan and Pat.1 comment
James S.Stroud Homes
Hi NewBuild2020, Thanks for leaving your 5-star review! The Toowoomba team and I are very appreciative of your review. Patrick from the Toowoomba team mentioned that you have been through the selectio... Read more
n process and have put together what he believes will be an amazing looking home. The whole team is excited to see your home progress and can’t wait to see the finished product. It is also great to hear that the communication between yourselves and the Toowoomba team has been one of the strong points throughout the process of your build so far. I am looking forward to seeing the finished product. Kind regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
A and S CliffordSouthern and Hills, SA
- SA, Adelaide Hills
- Verified customer
Outstanding team
We have found the team at Mount Barker (Gary and Rachelle) to be the friendliest, most helpful, and very informative and the communication is second to none. We are only up to design and council approval. So far it has been a smooth process. Any queries or problems we have had, have been sorted out, without a drama. So looking forward to seeing the end result and continuing the rapport we have with Stroud.
1 comment
James S.Stroud Homes
Hi A&S Clifford, Congratulations on choosing to build your new home with Stroud Homes! Gary from the Adelaide Hills Team told me there has been some forced changes on your plans due to bush-fire encum... Read more
brances, this led to the re-design of your home which you handled so well. Gary also mentioned that any questions the team have had for you have been answered quickly and without hassle which is always good to hear. I am excited to see the finished result of your new home! All the best with the rest of your build. Kind regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
TanjaSydney, NSW
- NSW, Sydney South West
- Verified customer
Wouldn’t want to do it again.
Our construction started in April 2017. Due to a design flaw which was blamed on us construction was stopped at our request and new plans drawn up at our expense and approved. Approval given in July 2017, we didn’t get the keys until August 2018 (26 week build expected).
Our windows at the front and rear are off centre - we didn’t change them, just how they were drawn up. Again our fault for not noticing. Floor tiles were badly scratched, some replaced. Very poor quality tile but surely they should have been protected until handover. Alfresco d...Read more
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HollyMurrumbidgee Region, NSW
- NSW, Wagga Wagga
- Verified customer
Absolutely AMAZING!!
We can’t thank the Stroud Wagga team enough! They turned our dream into a reality! Nothing was ever too much, no question was ever left unanswered! Brett and his team of trades were amazing.
Attention to detail and workmanship was next level!
To John,Tam, Brett, Caitlin and everyone who was a part of this journey we will be forever grateful that you have given us exactly what we had hoped for and more!
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David D'SilvaCentral Highlands and Goldfields, VIC
- 2 reviews
- VIC, Melbourne North
- Verified customer
We are very happy and love our new house everything we wanted.
Our build was managed very well we had a great supervisor that always kept us informed each week of the progress of the house and the office staff and David were always helpful and engaging.
The workmanship and build was very good have very few problems which has been addressed Our driveway was our biggest issue.
The company was always prepared to fix issues that we had without any problems
It was the same with what we were quoted from the start
1 comment
James S.Stroud Homes
Hi David, Thanks for leaving your 5-star review, the Melbourne North team and I are so appreciative! David from Melbourne North explained that you have been great clients throughout the entire build a... Read more
nd are very happy with your new home which is always fantastic to hear. David also mentioned you had your own private inspector for the build and that all issues were addressed to the inspector’s satisfaction. As always, it’s great to hear the team was so helpful and engaging throughout your build. I hope your new home brings you joy in 2020. Kind regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
- QLD, Gold Coast South
- Verified customer
A quality built home to go home to and relax
The build was managed exceptionally well, with workmanship and build quality above many other builders.Stroud kept me well informed during construction, any questions or enquires were answered without delays.
The estimated cost only changed due to minor updates during build, there were no hidden surprises. Stroud homes provide great customer service.The supervisor was approachable and pleasant, I would build with Stroud Homes again.
1 comment
James S.Stroud Homes
Hi Julia, Thanks so much for leaving this 5-star review for the Stroud Homes Gold Coast South Team! I am so glad to hear your experience with the team has been so good that you would choose to build w... Read more
ith Stroud again. Nathan from the Gold Coast South Team explained that you were very happy with your new home situated on your property in the Gold Coast Hinterland. Thanks again for your recommendation. All the best in your new home. Kind regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
- VIC, Geelong
- Verified customer
Absolute utter disgrace!!!!!
I know that I'm going to be asked to take this factual review down as not to 'tarnish' the Stroud Homes name however I feel compelled to let people know of the substandard work and sheer lack of detail and workmanship that we have endured during 12 months of building with Gray Family Homes T/A Stroud Homes Geelong. Only to find out that Gray Family Homes T/A Stroud Homes Geelong did not tell Stroud Homes that they were building our house and now three months after moving in we have four pages of defects that clearly won't be rectified as appar...Read more
ently Stroud Homes Geelong doesn't exist. ?? We haven't been able to cook on our stovetop since moving in as they didn't put in the flue or bulkheads (see pic). Left our bricks an absolute mess even after being pulled down and being put back up for a second time. All internal doors need to be replaced as they have all bowed and were damaged upon installing. Energy rating has not been met. The list goes on. And on. And on. We are completely exhausted from dealing with all of them with no result to date and apparently they can't stand by their name nor workmanship. This build was our own design which we asked local builder Stroud Homes (Geelong) to build. Biggest regret of our lives.4 comments
James S.Stroud Homes
Hi Vikki,
We’re sorry that your experience has been so difficult this is not how we wanted it to turn out for you.... Read more
Gray Family Homes are no longer part of Stroud Homes, but their involvement with Stroud Homes now or in the past that does not change the obligations of Gray Family Homes to complete your home in accordance with your building contract and to take care of any defective items. We want to make sure that the items you’ve listed above are taken care of properly please call us to discuss. Kind regards, James StroudHi James,
I reached out to you back in July 2022 via LinkedIn wanting to discuss my concerns regarding my house with no response from you.... Read more
I was then contacted by [Name Removed] of which I had numerous conversations with over a period of months and he and Matt also came out to the house and also reiterated it wasn't up to standard. Nothing was ever done. So if I call you to discuss will there actually be any resolutions??? The only thing that was done was you conveniently severed ties with [Name Removed], left us in the lurch, and now we are left having to go down the legal route to get our house fixed. As you stated [Name Removed] is to complete the house under the contract obligations and [Name Removed] also told us, that [Name Removed] is obligated to fix the house......but....where is he???? Do you know? Before Christmas he told us that as he has to fix everything himself (cos he has no money) and he has to find the time. Seems to me he was happy to take everyone's money and disappear. We thought at least if anything went wrong we chose a large reputable company and should be alright. Boy were we wrong. I've never been a fan of that show A Current Affair yet I can now see why people contact them. Disgruntled VikkiJames S.Stroud Homes
Good speaking with you today Vikki. As discussed, we will continue to try to contact Michael and will keep in contact with you. Kind regards, James Stroud
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- QLD, Brisbane East
- Verified customer
Brilliant New Family Home!
A big thank you to the Brisbane East Team! Especially Lisa who has helped us greatly throughout the entire process. We carefully sifted through a number of builders, and finally selected Stroud Homes due to efficient response to our interest and We are glad that we made the right choice.
The first day we met with Lisa and David, they made us feel welcome and were very accommodating with all our inquiries throughout the whole process.
It was our first home building experience, everything was completely new to us. We are overwhelmed with so ...Read more
much features and attractive inclusions given to choose from, But Lisa and David were tremendously patient to us. They know our budget, they tried to brief us through all the options and ensuring we understood what we were looking for, and also provided us suggestions based on their expertise. Nothing was too silly or too much to ask as we are totally new to the building process. Most importantly, all quotes are clearly stated Black & White, no surprises at the end of the building. We had additional requests that comes up during the middle of the build, which were never refused by Lisa. She will have the requests carefully examined by the site manager, Matthew. Matthew and his team had been wonderful. Queries throughout the process were responded to promptly, not only that, weekly updates were provided with pictures, conversations messages and emails about the building process and what was coming up next. We were always look forward for the weekly updates, and it had become our routine to do so & also a big thank you to Shennyn for her administrative support throughout the process as well, it was very helpful. Excellent communication experience and excellent workmanship has gone to the creation of our Brand New Family Home. We thank you Stroud Homes Brisbane East for making our first home dreams comes true. We recommend Stroud Homes without any hesitation.1 comment
James S.Stroud Homes
Hi David & Linda, Thanks so much for leaving your 5-star review for the Stroud Homes Brisbane East team! Lisa from the Brisbane East team told me that you were living overseas with your 3 children dur... Read more
ing your build and only visited the site before construction started and once construction was completed, just before the Christmas period. Lisa also mentioned your 3 children were so excited to see their brand-new rooms once the home was completed. It is so great to hear that you believe the communication and workmanship from the team throughout your build has been excellent. You’ve said your first home building experience with Stroud Homes has been so good you would recommend us without hesitation - that’s amazing to hear! Kind regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
GrantSouth East Queensland, QLD
- QLD, Brisbane North
- Verified customer
NEVER EVER - Defective building work beware
The builder has severely deviated from the approved plans and has built the house slab 232mm too high. This has greatly impacted on the use of our property and my family (4 children) have been living with the consequences since moving in, unable to use our backyard. The QBCC has now determined that Stroud's work is defective. As such, our swimming pool will probably need to be removed due to the significant height differences and we will require additional remediation works in order use our backyard. Extraordinarily disappointed - please do not make the same mistake!
1 comment
James S.Stroud Homes
Hi Grant,
We’re sorry that your experience has been so difficult this is not how we wanted it to turn out for you.... Read more
Bace Investments are no longer part of Stroud Homes, but their involvement with Stroud Homes now or in the past does not change their obligations to complete your home in accordance with your building contract and to take care of any defective items. It is very disappointing to see Bace leave you in this situation this is not how we want to do things at Stroud Homes. We are on your side in this and will be applying pressure to Bace to do the right thing in any way we can. We want to make sure that the items you’ve listed above are taken care of properly and will continue to work with you please call us to discuss. Kind regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
Moz Y.Metropolitan Adelaide, SA
- SA, Adelaide Hills
- Verified customer
Loving our experience
The team at Stroud in Mount Barker are friendly, professional, creative and supportive. Gary and Rachelle have been amazing to work with. We are loving the level of communication and reassurance. They have a great team behind them and their passion and experience really shine through. We would not build with anyone else now that we have found Stroud.
1 comment
James S.Stroud Homes
Hi Moz, Thanks so much for leaving this 5-star review for the Adelaide Hills Team! Congratulations on choosing to build a Wildflower with Granny Flat such a fantastic design for the entire family. In ... Read more
speaking with Gary and Rachelle they've told me that you are very easy going and you knew exactly what you wanted, pay on time and let us do our job. Wishing you all the best. Kind regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
- QLD, Gold Coast North
- Verified customer
Custom Acreage Build
We chose to build with Stroud Homes Gold Coast after doing extensive research into builders in the area. As we were building interstate, and this was our first build experience, we were a bit unsure going into this process. Stroud came highly recommended, and we got into contact with Martin who was very helpful in answering all our initial questions and assured us that they were keen to take on a difficult project such as ours on a sloping acreage block. We worked closely with Stroud's draftsman, Jamie, to create the ideal custom floor plan for...Read more
our block and was readily available to make the necessary revisions. Between contract signing and the build commencement, Tina was our first point of contact. She did a spectacular job and was always happy to go above and beyond. Once our build started, our site supervisor kept us informed every step of the way with weekly updates and pictures which was extremely important to us as we were interstate and unable to keep up with the progress in person thank you Justin! Overall, Stroud did an incredible job in building our new home and we are very happy with it. With all the horror stories you hear about dodgy builders, it is safe to say we were a bit wary at first, but Nathan, Henry and the rest of the Stroud team did a great job in alleviating those fears from the beginning. There will always be mistakes made and unforeseen delays during any build, no matter what builder you choose however, the real difference with Stroud is how they choose to deal with it. They always have open lines of communication and will do whatever necessary to rectify any issue that arises.Similar opinion? Write a review on ieatwords.com.au!
Hayley SSouth East Queensland, QLD
- 2 reviews
- QLD, Sunshine Coast
- Verified customer
Amazing brand new home
What a dream team! From our first walk through the display home in Aura to post construction. Everything was a breeze nothing to complain about. The team was so easy to get along with and very understanding. You hear a lot of mixed reviews with people building and the costs that are hidden, we could not fault any of our process. We cannot thank Dan, Barry, Sarah, Katie and Nick from the electrical team for all the work they have done for us over the last 12 months.
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- QLD, Gold Coast North
- Verified customer
Would recommend
Overall, our experience with Stroud was very good, with only a small number of issues which were quickly resolved for the most part.
While Stroud has a wide variety of home designs, we knew early on that we would need a custom design to suit the layout of our acreage block. The staff at the display home were more than willing to visit the site with us to understand our vision for the property, and were happy to help us design a house from scratch. During the design phase, Stroud was patient with us as we changed our minds a number of times. To...Read more
make this process easier and quicker for us, the draftsman even visited us at home to reduce the "back and forth" over e-mail and was open with his feedback and ideas. As we had purchased our block of land at the height of the banking Royal Commission, there was a delay between first approaching Stroud for the design and being in a position to enter into a contract. Stroud was very accommodating and empathetic to our situation, and the contract process was managed well despite us requesting a number of unusual additions, like supplying some of our own fittings and excluding some standard items. Where we had complex needs like the design of the home network, the staff at Stroud would happily connect us with their suppliers directly to avoid any miscommunication. Although this process wasn't simple, by planning as much as possible up front we experienced a very smooth build with only a small number of variations and Stroud was usually flexible in this process. Outside of variations, our quote was complete and accurate and there were no rude surprises. Despite our site supervisor changing part-way through the build, the transition was seamless from our perspective. We received an update every Friday and had a reliable way of keeping in touch if we needed to discuss anything. Although the build itself ran very smoothly, we feel that the new site supervisor lacked experience and attention to detail, and at times did not always think ahead or push hard enough to get the outcome we needed. Unfortunately, in a handful of instances it was necessary to insist or ask multiple times for something to be resolved. The colour selection process was straightforward but the consultant did not really offer her expertise and it was up to us to choose what we wanted without really knowing anything about this area. It was hard to visualise how the house would look with all of our selections as there was no option for a virtual walkthrough. This led to some minor design flaws which were not realised until it was too late to change, for example an overhead cupboard in the butlers pantry not having enough clearance, and the powder room mirror being mounted too high. Arranging for the powder room mirror to be moved down was like herding cats, and is a good example of needing to push the site supervisor along. Ultimately this was resolved, but due to the layout of the butlers pantry, the only thing that can be done about the overhead cupboard is to remove it.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Johanna van DrunickCentral Highlands and Goldfields, VIC
- VIC, Melbourne North West
- Verified customer
Highly recommended
Adam and Rachel at Stroud Sunbury were amazing. Very accommodating to our needs. Instant solutions to questions or problems. Extremely professional. David the Site Supervisor was excellent. Felt like we were building with friends.
No hidden costs or fees. Quality of build is outstanding. We are extremely happy. I will be sending anyone and everyone to Stroud Sunbury for their build.
Similar opinion? Write a review on ieatwords.com.au!
Rebekah C.South East Queensland, QLD
- QLD, Sunshine Coast
- Verified customer
Very happy customer!!
I am very grateful to have chosen Stroud for my first home. Its been over 12 months since I moved in and can say Im just as happy as I was the day the build was complete. There were no issues throughout or after the build that werent dealt with promptly. Its even withstood a hail storm with flying colours. I highly recommend going with Daniel and the team at Stroud if you are building on the Sunshine Coast. Thanks Dan!!
1 comment
James S.Stroud Homes
Hi Rebekah, Congratulations on achieving your very first home and thank you for doing so with Stroud Homes Sunshine Coast! Im so pleased to read that you love your house today as much as the day you m... Read more
oved in I am sure that you will feel this way for many years to come. The Sunshine Coast Team have told me that you were very clear on what you wanted to achieve. That focus was reflected in one of the quickest builds we have ever done from prelim to handover. Thanks for your recommendation. Kind regards, James StroudSimilar opinion? Write a review on ieatwords.com.au!
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Questions & Answers
Kathyasked
Hi wondering if you build on sloaping block . Regards Kathy
1 answer
James S.Stroud Homes
Hi Kathy,
Thank you for taking the time to contact Stroud Homes. We look forward to helping you with your enquiry.
Can you please provide us with some more information? That way I can put you in contact with the expert in your area.
Which suburb and state are you looking to build in?
What is your preferred email address and phone number?
How did you originally hear about Stroud Homes?
I look forward to hearing from you.
Kind regards,
Stroud Homes
Ruth Rasked
Hi - do you do reno/extensions or only new builds?
Thanks
Ruth
5 answers
James S.Stroud Homes
Hi Ruth,
Thank you for contacting Stroud Homes!
At Stroud Homes we do new home builds but we can pass your enquiry on to our renovation company, Renovare, who will be able to contact you to assist.
What suburb are you located in?
Thank you,
Stroud Homes
I'm enquiring on behalf of my daughter who lives in Fairfield. Thanks
James S.Stroud Homes
Hi Ruth,
Great to hear! Yes, we do service Fairfield QLD.
Can you please provide your daughters contact details?
Thank you,
Stroud Homes
Lordtedasked
Can you build the Miami 270 on a block with a 3 metre slope in the middle I’m building in Maudsland Qld
1 answer
James S.Stroud Homes
Hi Lordted,
Thank you for taking the time to contact Stroud Homes. We look forward to helping you with your enquiry.
Can you please let us know your email address and phone number? That way I can put you in contact with the expert in your area.
I look forward to hearing from you.
Kind regards,
Stroud Homes
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James S.Stroud Homes
Hi Lou,
We’re sorry that your experience has been so difficult this is not how we wanted it to turn out for you.... Read more
Gray Family Homes are no longer part of Stroud Homes, but their involvement with Stroud Homes now or in the past does not change the obligations of Gray Family Homes to complete your home in accordance with your building contract and to take care of any defective items. I tried to call you just now because we want to make sure that the items you’ve listed above are taken care of properly please call us to discuss. Kind regards, James Stroud