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28 listings
Sumo Electricity
Latest review: There have been multiple issues with this account and SUMO with their excellent customer service have sorted it out. Rizzy was patient and persistent and explained the processes so clearly that
- Review Summary
- Specifications
- Transparency 4.3 (188)
- Rates and Fees4.0 (224)
- Customer Service4.5 (243)
- Services ProvidedElectricity
Is part of...
Sumo Energy · includes 2 listings
Diamond Energy
Latest review: While the service is reliable with only one drop out in 18 months, the prices are rather high in my area. Prices begin at 28.4900 c/kWh and move up to 30.6900 c/kWh with higher usage. I can commend
- Review Summary
- Specifications
- Transparency 3.2 (6)
- Rates and Fees3.3 (10)
- Customer Service3.4 (12)
- Services ProvidedElectricity and Solar Feed-In Tariffs
- Award Winner 2017
QEnergy
Latest review: We have had accounts in multiple states with QEnergy for 6 years. So far no issues until recently. With one of our VIC ones they internally changed us from fixed rate to variable rate (without
- Review Summary
- Specifications
- Transparency 1.1 (7)
- Rates and Fees1.4 (8)
- Customer Service2.1 (9)
- Services ProvidedElectricity
Pacific Hydro
Latest review: I am with Pacific Hydro with last one year. Straight forward electricity price. You no need to calculator for discount rates (one time pay), no discount movie tickets-ETC. i am very happy with them.
- Review Summary
- Specifications
- Transparency 5.0 (1)
- Rates and Fees5.0 (1)
- Customer Service5.0 (1)
- Services ProvidedElectricity
Enova Community Energy
Latest review: I love Enova Energy. Great company to deal with. Good value. Easy to switch. Good people to talk to. It feels great to switch to an ethical, community-owned energy company, when there are so many
- Review Summary
- Specifications
- Transparency 5.0 (19)
- Rates and Fees4.9 (19)
- Customer Service5.0 (19)
- Services ProvidedElectricity and Solar Feed-In Tariffs
Arc Energy Group
Latest review: very primitive company where i have to ring them to ask them to send my bill and i think the price is over the market and its monopoly and we as a owner dont have any
- Review Summary
- Specifications
- Transparency 4.2 (17)
- Rates and Fees4.4 (35)
- Customer Service4.8 (37)
- Services ProvidedElectricity
Globird Energy
Latest review: I just got solar panel installed, they charge me $132 for solar tariff setup, this is way too much for a remote service. I have called other retailer, they only charge whatever provider charge, i
- Review Summary
- Specifications
- Transparency 4.2 (82)
- Rates and Fees4.1 (98)
- Customer Service4.1 (101)
- Services ProvidedElectricity, Gas and Solar Feed-In Tariffs
Energy Locals
Latest review: Connected to solar power electricity. Very efficient and high level of customer service provided. Connection has gone smoothly and on time. Great Australian owned and run business. Time to support
- Review Summary
- Transparency 4.1 (31)
- Rates and Fees3.8 (31)
- Customer Service4.1 (33)
Tango Electricity
Latest review: probably the worst customer service experience i ever had in my life. Every department give you misleading false information just to sell you high cost energy plan. Cheap rates but if you ever have
- Review Summary
- Transparency 3.3 (29)
- Rates and Fees3.8 (32)
- Customer Service3.6 (33)
ACN Pacific Energy
Latest review: I sign up last June 2022 for this ACN click energy because of this agent who promised me that I will save a lot of money than my previous provider. For the next quarters I did notice that I was
- Review Summary
- Transparency 2.3 (6)
- Rates and Fees2.6 (9)
- Customer Service2.3 (9)
ActewAGL
Latest review: Was offered 20% off my electricity and gas in may 2022, i never got that discount. Actew excuse was that one of my bills was 1 day late. I will be changing
- Review Summary
- Specifications
- Transparency 2.0 (6)
- Rates and Fees2.0 (10)
- Customer Service2.1 (11)
- Services ProvidedElectricity, Gas and Solar Feed-In Tariffs
Lumo Energy
Latest review: They allowed an old account to remain active and able to receive payments, and then refused to credit payments paid into the old account to the tune of $2151. Amounts to
- Review Summary
- Specifications
- Transparency 1.4 (51)
- Rates and Fees1.7 (61)
- Customer Service1.5 (64)
- Services ProvidedElectricity and Gas
Ergon Energy QLD
Latest review: I am a ergon customer in Toowoomba. I had installed solar panels few years back. but I noticed I was charged more on my electricity bills compare to my friends who has installed solar panels. than I
- Review Summary
- Specifications
- Transparency 1.6 (14)
- Rates and Fees1.3 (14)
- Customer Service1.6 (14)
- Services ProvidedElectricity and Solar Feed-In Tariffs
Origin Energy
Latest review: I have been living in my current address for a little over 5 years. 2 years ago I decided to take my most expensive bill and multiply by 4 and divide by 52 so I can pay it weekly. I received a bill
- Review Summary
- Specifications
- Transparency 1.5 (292)
- Rates and Fees1.6 (312)
- Customer Service1.4 (345)
- Services ProvidedElectricity, Gas and Solar Feed-In Tariffs
EnergyAustralia
Latest review: Despite the name this is a chinese owned company, it took 3 weeks of constant live chat and empty email responses just to get the power connected, they stated in their sign up process that a $50
- Review Summary
- Specifications
- Transparency 1.5 (168)
- Rates and Fees1.7 (201)
- Customer Service1.5 (214)
- Services ProvidedElectricity, Gas and Solar Feed-In Tariffs
Powerdirect
Latest review: Don't use them !!! - They are inefficient, charge estimated amounts all the time and then do not follow up when you query them. I changed providers and then they claimed i had a bill from the same
- Review Summary
- Specifications
- Transparency 1.4 (9)
- Rates and Fees2.5 (15)
- Customer Service2.1 (18)
- Services ProvidedElectricity and Solar Feed-In Tariffs
Elgas
Latest review: Cannot judge the customer service, there isn’t any, had a exchange gas bottle delivered and swapped in March, as this is the second bottle that is swapped over when the primary is empty, we have j
- Review Summary
- Specifications
- Transparency 1.3 (33)
- Rates and Fees1.5 (38)
- Customer Service1.2 (42)
- Services ProvidedGas and Solar Feed-In Tariffs
Online Power and Gas
Latest review: This company they sell us as a coustemers to another company name 1st energy and this company increase the electricity price after they buy the. Coustemers this is a big cheating for the
- Specifications
- Services ProvidedElectricity and Gas
People Energy
Latest review: I have no words of what this company has cost our family. Roughly $1100 $1400 per month with solar panels!!!!!! I wish I had the energy to fight them but I have troubled teens that have my priority.
- Review Summary
- Specifications
- Transparency 1.0 (8)
- Rates and Fees1.0 (10)
- Customer Service1.0 (10)
- Services ProvidedElectricity
Energy Cloud Australia
Latest review: Great job! I have done a bit research on the solar market and requested few quotes for our house. I finally selected Energy Cloud Australia who has the most competitive price on the same brand of
- Review Summary
- Specifications
- Transparency 5.0 (3)
- Rates and Fees5.0 (5)
- Customer Service5.0 (5)
- Services ProvidedSolar Feed-In Tariffs