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40 listings
Frank Health Insurance
- Award Winner 2020
- 2019
CUA Health
Latest review: 10 years with CUA. Policy updated to reflect our actual need. Removed what we would never need. Took into consideration our financial situation. Provided positive options. As a result we continue to
- Review Summary
- Transparency 4.5 (63)
- Customer Service4.6 (98)
- Value for Money4.3 (89)
- Claim ApprovedYes (30) · No (1)
- Award Winner 2020
Westfund Health Insurance
Latest review: I claimed for my son's vaccination which I got administered through a private clinic. And which is not covered by Medicare. This scam of a company is requested me to provide clinics purchase orders
- Review Summary
- Transparency 4.5 (39)
- Customer Service4.6 (52)
- Value for Money4.6 (50)
- Claim ApprovedYes (37) · No (2)
Allianz Global Assistance · includes 2 listings
Latest review: The app is really user friendly. It took about 2 weeks to resolve my claim after the submission. I bought the four years package with my student visa. Great insurance
- Review Summary
- Transparency 4.0 (188)
- Customer Service4.1 (266)
- Value for Money4.0 (252)
- Claim ApprovedYes (101) · No (24)
Frank Health Insurance
Latest review: My son suffers from migraines, so we were recommended to see a Dietician. We did this, but it was a CONFERENCE CALL due to COVID - 19 new practises . This was certainly not our choice but that of
- Review Summary
- Transparency 3.8 (35)
- Customer Service4.2 (48)
- Value for Money3.8 (50)
- Claim ApprovedYes (27) · No (3)
GMHBA Health Insurance
Latest review: Great policy at highest level without pregnancy cover. Local eyewear outlet is excellent. Recent knee replacement covered without excess for surgeon. Has dental affiliates too. I recomme d this
- Review Summary
- Transparency 4.1 (62)
- Customer Service4.4 (71)
- Value for Money3.8 (72)
- Claim ApprovedYes (62) · No (4)
HCF Health Insurance
Latest review: I have been with HCF for more than 15 years. Due to our age ( couple in our early 70s) and different health issues, we are on top level hospital cover plus extras. Although on high end, it serves
- Review Summary
- Transparency 2.8 (46)
- Customer Service3.4 (69)
- Value for Money3.3 (68)
- Claim ApprovedYes (31) · No (13)
Peoplecare Health Insurance
Latest review: For 8 years I was a very happy loyal Peoplecare customer never had an issue and had ‘Gold’ membership cover However it seems there are two parts to the membership and I have now found out I have ‘Go
- Review Summary
- Transparency 2.5 (2)
- Customer Service1.5 (2)
- Value for Money1.5 (2)
- Claim ApprovedYes (0) · No (1)
health.com.au
Latest review: I was looking forward to joining this fund given the positive reviews that it had and the pretty good web interface which made understanding what was and was not covered easy to understand. I found
- Review Summary
- Transparency 3.9 (33)
- Customer Service4.3 (37)
- Value for Money3.9 (35)
- Claim ApprovedYes (14) · No (4)
Defence Health Health Insurance
Latest review: I have been a member of Defence Health for many years and unfortunately, while its still a good and reputable organisation, the service level has become very unsatisfactory. Make a call and you wait
- Review Summary
- Transparency 4.0 (4)
- Customer Service5.0 (6)
- Value for Money4.3 (6)
- Claim ApprovedYes (5) · No (0)
Police Health
Latest review: Customer service is disgusting.. [Name Removed] was rude, unknowledgeable and should probably find a job that involves her not talking to people on a daily basis. Waste of money, waste of time and
- Review Summary
- Transparency 2.5 (2)
- Customer Service3.0 (2)
- Value for Money2.5 (2)
- Claim ApprovedYes (1) · No (0)
No Gaps Dental
Latest review: Recently I chipped a front tooth and need urgent dental work. I called on Dr Thapaliya at Beverly Hills No Gaps Centre to correct it for me. I have bad anxiety when it comes to dental visits and Dr
- Review Summary
- Transparency 3.8 (8)
- Customer Service4.1 (9)
- Value for Money4.1 (9)
- Claim ApprovedYes (3) · No (0)
HIF (Health Insurance Fund)
Latest review: Began with HIF in 1976 but recent events have disappointed me with their lack of integrity and service. Received a letter to say that due to a postage error HIF our personal details had been
- Review Summary
- Transparency 2.6 (10)
- Customer Service3.0 (12)
- Value for Money2.6 (15)
- Claim ApprovedYes (7) · No (0)
Navy Health
Latest review: I switched from Defence Health because they cut all their benefits on extras and increase their premiums like no tomorrow. The customer service officer said it because we were losing money and from a
- Review Summary
- Transparency 5.0 (2)
- Customer Service5.0 (2)
- Value for Money5.0 (2)
- Claim ApprovedYes (1) · No (0)
Phoenix Health Fund
Latest review: We’ve been members of Phoenix for over 7 years but before joining I contacted them and researched the fund over a 12 month period. It paid off. Had many problems with another fund with aggressive s
- Review Summary
- Transparency 5.0 (1)
- Customer Service5.0 (1)
- Value for Money5.0 (1)
- Claim ApprovedYes (1) · No (0)
Health Partners
Latest review: We are so impressed by Health Partners. They really seem to go out of their way to do the best for their members. They are happy to look at individual circumstances and I don’t feel like just a n
- Review Summary
- Transparency 3.5 (4)
- Customer Service3.3 (4)
- Value for Money3.0 (4)
- Claim ApprovedYes (1) · No (2)
NIB Health Insurance
Latest review: For 9 years we have paid our premiums, have been low on claims and every year our premiums increased, our level of cover shrunk so we decided to shop our cover via ISelect. 2 recent claims with nil
- Review Summary
- Transparency 1.7 (55)
- Customer Service1.9 (72)
- Value for Money1.6 (73)
- Claim ApprovedYes (16) · No (18)
St. Lukes Health
Latest review: I recently purchased a pair of prescription sunglasses from clearly, St lukes claims it’s a normal sunglasses and refused for claim. The receipt clearly states the RX sunglasses with all prescription
- Review Summary
- Transparency 1.0 (2)
- Customer Service1.0 (2)
- Value for Money1.0 (2)
- Claim ApprovedYes (0) · No (1)
AHM (Australian Health Management)
Latest review: I received their email promising help and 'understanding' on premiums with COVID-19. Talk to us they said Lol! So I phoned up seeking relief and I was offered limited options. No sympathy or
- Review Summary
- Transparency 2.4 (25)
- Customer Service2.3 (28)
- Value for Money2.1 (29)
- Claim ApprovedYes (10) · No (6)
Latrobe Health Services
Latest review: I was upsold and convinced to leave HCF to move to Latrobe to their most expensive Top Extras product. I was told it would provide premium claims services on lifestyle benefits like massage. As soon
- Review Summary
- Transparency 1.7 (3)
- Customer Service2.2 (6)
- Value for Money2.2 (6)
- Claim ApprovedYes (0) · No (4)
Qantas Assure Health Insurance
Latest review: policy has been trouble from day 1, claims take forever to pay and I’ve been to the ombudsman twice. Avoid like the plague, nothing is ever simple or easy with t
- Review Summary
- Transparency 2.0 (18)
- Customer Service2.4 (23)
- Value for Money2.1 (23)
- Claim ApprovedYes (7) · No (5)