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24 listings
HESTA Super Fund
Latest review: Hi, Just wanted to know how long does it take to process Early super release due to COVID 19. I have been approved by ATO on 24/24/2019 and got a letter on my-gov inbox. normally its 5 days written
- Review Summary
- Transparency 4.5 (293)
- Customer Service4.6 (318)
- Rates and Fees4.3 (136)
MTAA Super
Latest review: I as a young man never really cared for any Super as i was to busy having a great time chasing girls. Well 40 came around real fast, and i had nothing. My boss told me with the amount of money i was
- Review Summary
- Transparency 4.6 (34)
- Customer Service4.6 (37)
- Rates and Fees4.7 (10)
Sunsuper
Latest review: Gamble your money and customer service is very unhelpful and lacks empathy. Over 1 year they lost me $8012 and blamed in on Covid19 even though the loses took place in 2022. I am changing funds
- Review Summary
- Transparency 3.5 (80)
- Customer Service3.8 (103)
- Rates and Fees3.6 (37)
Rest Superannuation
Latest review: I was with REST for along time, I had requested to have my Super transferred into another Superfund in 2017, unbeknownst to me a month after I had my account close had another one reopen that same
- Review Summary
- Transparency 1.3 (74)
- Customer Service1.4 (85)
- Rates and Fees1.5 (39)
HOSTPLUS
Latest review: I've been with Hostplus for over 2 years on the recommendation of Scott Pape (Barefoot Investor). Despite having less than $15k in Super, since COVID hit I've lost 3k out of it and it keeps going
- Review Summary
- Transparency 1.8 (46)
- Customer Service1.9 (48)
- Rates and Fees2.2 (27)
UniSuper
Latest review: I've been with Unisuper for over 10 years in their High Growth, Sustainable High Growth, Global Companies in Asia and Global Environmental Opportunities options. Easy to use, easy to contact. The
- Review Summary
- Transparency 2.1 (8)
- Customer Service2.4 (9)
- Rates and Fees2.7 (6)
LUCRF Super
Latest review: I’ve been with LUCRF for 16 years. For most of it I have been relatively satisfied. But, when the stock market started taking a hit due to the Covid-19 pandemic I lost $25k in 2 weeks. C
- Review Summary
- Transparency 1.8 (6)
- Customer Service1.5 (6)
- Rates and Fees1.0 (2)
CBUS
Latest review: Cancelled my TPD and my life insurance without my knowledge and failure to inform me of this decision, cancelled before the 1/4/2020 deadline..failed to look after the interest of its
- Review Summary
- Transparency 2.4 (17)
- Customer Service2.4 (20)
- Rates and Fees2.4 (8)
ESSSuper
Latest review: Truly I wouldn't have much of a clue if about how ESS "performs" compared to other funds but my understanding is its about average for industry funds. I believe the fees are quite low and my
- Review Summary
- Transparency 3.0 (2)
- Customer Service4.0 (2)
- Rates and Fees4.0 (1)
CareSuper
Latest review: CareSuper member website is misleading. When changes are made to investment choices, the previous choices remain on screen - no asterix or note saying "change pending". What could possibly go
- Review Summary
- Transparency 1.6 (39)
- Customer Service1.4 (45)
- Rates and Fees1.7 (11)
AustralianSuper
Latest review: put through request for super release on the 20th, finalised on the 21st, now the 29th and no attempt has been made by them to contact me in relation to the payment, called them up on hold for 20
- Review Summary
- Transparency 1.6 (120)
- Customer Service1.4 (144)
- Rates and Fees1.8 (45)
Media Super
Latest review: Still haven't received spouses death benefit. Every time I try to contact case manager there busy.ask to be contacted back calls are never returned. Absolutely disgusting to be treated like this at
- Review Summary
- Transparency 1.0 (2)
- Customer Service1.0 (3)
Tasplan
Latest review: I was called by Tasplan to advise me of options and the staff were really helpful and really listened to me and understood my needs. Highly recommend very satisfied with
- Review Summary
- Customer Service3.5 (2)
Kinetic Super
Latest review: Several years ago I contacted kinetic and asked them to cancel my insurances because I was already covered elsewhere. Almost 3 years later I discovered they had still been taking out almost 6 dollars
Prime Super
Latest review: Administratively understaffed obviously, unable to accurately and timely set up new funds, automatically applied for and withdrew insurances without my permission, and they also have an inability to
- Review Summary
- Transparency 1.0 (1)
- Customer Service1.0 (2)
Equipsuper
Latest review: Am a current member and I cannot even get hold of them to make a super claim. After 11 months of trying both via email and phone I'm now taking legal action. Put your super elsewhere do not go with
- Review Summary
- Transparency 1.0 (1)
- Customer Service1.0 (1)
TWUSUPER
Latest review: What sort of company will allow their client to give verbal authority to their family and friends but not a financial adviser? That doesn't make any sense to me, a financial adviser is the most
- Review Summary
- Transparency 1.7 (3)
- Customer Service1.0 (4)
- Rates and Fees1.0 (1)
Statewide
Latest review: I have been with Statewide for over 13 years. Recently I have been treated by staff with such an arrogant and obstinate attitude I have never experienced anywhere. I realise in today’s trying virus t
- Review Summary
- Transparency 1.0 (4)
- Customer Service1.0 (4)
- Rates and Fees1.0 (2)
Cruelty Free Super
Latest review: For people who support the vegan ethos and want to find a 'cruelty free' way to invest their earnings, you're not going to find one on planet earth. A glowing earlier review here said, "Cruelty Free
- Review Summary
- Customer Service5.0 (1)
REI Super
Latest review: REI Super have looked after my affairs for both my employees and for myself as the principle. The returns that are received are fantastic and whenever we have an issue they have been quick to respond