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Reviews

3.0

2 reviews
5
(1)
4
(0)
3
(0)
2
(0)
1
(1)
  • Value for Money
    3.0 (2)
  • Transparency
    2.5 (2)
  • Customer Service
    3.5 (2)
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Mikki Bouchee

Mikki BoucheeMetropolitan Adelaide, SA

If your dog gets older than 9 they price you out so you leave....

published

I originally took out this insurance 11 years ago everything was included.......80% refund...excellent service..$500 annually..now they sent me a renewal for $2100 annually with many exclusions added during the years.

I have now cancelled my policy but they insist on the last months payment.....but take me to court....it is disgraceful......their service has gotten worse....and guess what they offered accident insurance....yeah great...she’s a boxer and lounges most of the day on the lounge....am putting my money in the bank for when my babe needs it.

Transparency
Customer Service
Value for Money
Claim MadeNo
Number of Pets1 pets
Pet Type(s) InsuredDog
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Britta

BrittaSouth East Queensland, QLD

  • 3 reviews

Most vital insurance should you end up with a sick pet

published

We feel that this Pet Insurance has been great, easy to set up and claims are paid quickly, the Vet can lodge them online for us. We had this insurance since we adopted our 2 dogs.

Transparency
Customer Service
Value for Money
Claim MadeYes
Claim Resolution Time<1 week
Claim ApprovedYes
Number of Pets2 pets
Pet Type(s) InsuredDog
See all answers
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