Wednesday evening 22nd January 2020 I phoned to book a taxi for the next morning to get me to the 7.05am Prospector train. I asked what time I'd be needed to be picked up from the caravan park where I was staying to make the train in plenty of time & was given 6.40am as the pick up time, it being only a 10 minute trip he said. Thursday 23rd January just before 6.30am, I was walking to the entrance of the caravan park when I saw a taxi turn around & drive out again, apparently with only the driver aboard. I phoned the taxi company to ask if that...was my taxi & was told that no it wasn't, it was doing another pick up. 6.40am came & went so I phoned again to check on my pick up, emphasising that I had to make the train & got assurances that a taxi was on its way. At about 6.55am my taxi arrived & the driver was surprised when I told her my destination - the train station for the early train - because she didn't think we would make it. But she knew all the shortcuts & how to avoid traffic lights & by breaking all speed limits got me to the station with only about 1 minute to spare! She, the driver, was great & hadn't even had time to put the meter on! So, I don't trust this taxi business to be reliable & deliver on their service promise, & would not use them again.
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