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Reviews

4.6

93 reviews
5
(79)
4
(4)
3
(2)
2
(1)
1
(7)
  • Customer Service
    4.2 (10)
  • Timeliness
    4.5 (10)
  • Job Satisfaction
    4.4 (7)
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Scott E

Scott ESydney, NSW

  • 2 reviews
  • 1 like
  • Verified customer

Excellent Service - will definitely use again

published

These guys are the best! Will use again - Prompt and great service - HIGHLY RECOMMEND!!!! They turned up - cleaned up and were very professional and helpful. Thank you 1800 - GOT JUNK

Angela

AngelaGreater Melbourne (Metropolitan), VIC

I wish everyone operated to this standard.

published

Everything delivered as promised. I've just had Oli and Cam team, quote, and collect at the same time.
These guys were friendly, professional, obliging, arrived on time, presented in uniforms.
They executed the removal of carpets and other items paying attention and respect not to scuff or mark freshly painted walls.
The communication from the company and the guys was perfect.
Cant recommend highly enough.

Got to love a group who deliver what they promise.

published

Booked the team to come quote (And remove our junk if I was happy with the quote) on Monday for a Tuesday appointment. The boys rang me to let me know they were on their way early Tuesday morning. They turned up on time, looked fantastic in their uniforms. Quoted and removed junk all within 20 minutes. Emailed receipt 3 minutes later. My team were Eliot and Barton- Thanks gents great service.

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Happy

published

Thank you Joel and Louis for taking away all our clutter. Your professional conduct and efficiency is much appreciated. Good job all round. Would highly recommend this company for their efficiency and the price was good.



Outstanding Customer Service

published

The onsite work by Miguel and Eliot at picking up 2 couches today in South Melbourne and their courteous behaviour was a credit to both the company and to both men.

Ash

AshSouth East Queensland, QLD

  • 2 reviews

Excellent Value and Service

published

Max and Jack arrived happy and extremely helpful to get the job done. They also charged me a very honest and good rate for taking away a lot of large old furniture. Would definitely recommend them anytime.

Cuzza

CuzzaGreater Melbourne (Outer), VIC

  • 2 reviews
  • Verified customer

Just when I needed them!

published

Was at my wits end about clearing out Mum's unit - the last bits that I couldn't give away.
I was In the car when the 1800 Got Junk? truck drove past. I drove home - googled the name and 30 minutes later Eliot & Joel arrived to take all the bits I couldn't offload anywhere else. Both guys very neat, very well mannered - helpful and enthusiastic. The whole thing was wrapped up in under an hour after I booked my appointment.
They nailed it as far as I am concerned! Thank you both.

  • Verified customer

great job!

published

these gents, sims and peter where brilliant. I got rid of tons of old furniture and clutter, years of junk accumulation

Michelle

MichelleBox Hill

  • Verified customer

Made my life easy!

published

After calling around midday the guys came out to quote a couple of hours later. I decided to proceed with the job and Peter & Kerr were quick, efficient and very polite. Would definitely use this company again.

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Excellent Service

published

Great service from booking on-line, appointment confirmation calls and the actual pick-up. Elliot and Sim were very friendly and professional and the entire thing was very quick and easy. Very happy with the service and the price and would definitely recommend and use again.

Excellent service

published

Had all my junk taken away today. The 2 men were very friendly and professional. Highly recommend this service. Would definitely use them again

Great service from start to finish

published

Great service from the whole company but in particular from the two men (Dion & Peter). Arrived promptly, very professional, competitive price and removed all rubbish leaving no mess.

  • Verified customer

Fast, friendly and reliable service

published

Very fast service! Within 2 hours of making the booking Peter and Simon were at my door. They both were very professional and showed great customer service. Pricing is very transparent. I highly recommend!!!

Perfect!

published

Dave and his offsider did a fantastic job taking our unwanted furniture today. Always friendly, super reliable and willing to go the extra mile. Much appreciated, Dave!

Debbie

Debbie

  • 2 reviews
  • 1 like

Great service

published

I had the, guys come out and after hearing how, I got ripped off by another junk removal company, they helped me as much as they could. Very satisfied with the result and also the two guys were friendly and polite. I would definitely recommend your company to my friends and family
100% happy customer

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Paul

PaulAdelaide

  • 5 reviews
  • Verified customer

Easy painfree removal

published

Slightly more expensive than going through independents (like via gumtree).
There was no messing around, they were here in the 2hour time window I requested, I was able to book online the night before, and the two guys handled everything without me needing to help lift.
Would use again.

Too expensive

published

Professional and courteous staff but way too expensive for what was taken away and time invested. Explained mum was in a nursing home and very elderly, but wasn’t offered senior rates.

  • Verified customer

Great Customer Service + Friendly and Efficient ground crew

published

Not just your average junk removal company. Great customer service over the phone and excellent ground crew who are friendly and efficient. Big thank you to AJ and Pascal for the amazing work! Keep it up guys! Highly recommend to friends and family and definitely will call this service again in the future if we need.

Great Service!

published

Callum and Jacob were prompt friendly and very efficient. After a huge couple of days unpacking lots of furniture for our new apartment the excess cardboard, plastic and foam packaging was overwhelming. The boys cleaned up efficiently and we would definitely recommend them to friends and family.

Great service

published

Found the whole service from doing online booking, confirmation phone call and Dave arriving on arranged time extremely efficient. First time using this company and was very impressed. Will use again and highly recommend.

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Questions & Answers

Steph

Stephasked

Does anyone have an idea of what they will charge for a 2 seater sofa? I'd like to have some idea!

No answers
Bronnie

Bronnieasked

How much to remove furniture and stuff in Werribee?

1 answer
Paul
Paul

You'll need to ask the company, not the review site.

Get an answer from our members

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