Joined and felt very supported until I wanted to cancel, the company took payment out of credit card and when I complained they blocked me from the forum and the facebook page, the might $ speaks to them, also the workout program felt like I could only do half of the requested stuff when I asked for help they said just do what you can??? I was already doing that DON'T WASTE YOUR MONEY JUST ANOTHER WEIGHT LOSS SCAM TAKING ADVANTAGE.

Really easy to follow, supportive community, reasonably priced. Couldn't ask for anything more. It has changed my life for the better

I have tried many other weightloss programs but none of them have stuck. 28 is the program for me, I’ve lost 7 kilos so far and still counting. For me the key difference has been the support, I never feel alone, sam always checks in, the crew are worth their weight in gold. 28 has helped me create healthy habits that I’ll have for life. Bring on 10 kilos!!

Be careful!!! Presented as a 28day program but it actually operates as a continual service and they keep taking payments from your credit card every month. Customer Service can be contacted by email but refuse to refund the extra payments regardless. For all their ‘caring spiel’ they are unfortunately more interested in your wallet than your wellbeing.

I have been on and off this program for 18 months - each time I want to cancel, it’s easy to do so with the click of one button within my membership page. As long as I cancel before my 28 day program ends I don’t renew (hence pay). Then when I need to rejoin, it’s as easy to get back on the program. Appreciate the flexibility of being able to be on/off as suits my needs. Such a great lifestyle program - have learnt so much but at the end of the day I enjoy my Sam workouts which is why I keep coming back!

28 has been great for me as a busy mummy of two little ones. I just wasn’t getting to the gym and even when I was, I was bored of the same old thing. This programme has been easy to follow, easy to fit into my day and the recipe options are vast (I am quite a picky eater!). I feel stronger, motivated and have more energy - have even cut my coffee intake in half. Has definitely saved me money in a gym membership I wasn’t using enough and customer service sorted my two queries (billing and video playback) out quickly. Highly recommend!

Love this program! I have tried other programs in the past and this one I highly recommend and would encourage anyone to try. The key things I liked were that the food is easy to prepare, delicious and satisfying (and the family loved them as well); as a full-time working mum, the 28 minute fitness programs were easy to fit in to my busy lifestyle, and it is well priced. In addition to this, there is a private facebook group that keeps you motivated and I loved the daily motivational pep talks Sam gives. Well done Sam on a great program.

I have tried so many programs in the past and have never found one that works for me and my family. The food is delicious and even though I hate exercise 28 minutes isn't so bad! Love this program.

Claims to be a 28day program but is actually a continued service. The whole thing is a joke and Sam wood doesn't deserve the credit he get. What a joke.

This company failed to provide the advertised service. The customer service representative was incredibly arrogant and unhelpful when I sought to resolve the issue amicably. There are plenty of other good quality programs out there. Avoid this one like the plague.

Had a very similar experience.
Videos are good but customer service is awful.
They charged my credit card after I cancelled subscription.
Contacted customer service, asked for a refund which they refused.

Using the 28 by Sam Wood program which incorporates video exercises and weekly menus I did lose weight, fell better and eat great food, however you do have to provide card details on signup and the company is very difficult to cancel payments with. They state that you may email a request to cancel but they still proceeded to debit my account for 4 months as I had not signed out using the app. They are uncontactable by phone an I eventually had to go through my credit card company to receive a partial refund after they repeatedly refused to refund my money.