5/04/19 spoke to [name removed] online team “I will book in a pick up of your faulty washing machine then process your refund when we receive it”
9/04/19 Washing machine picked up
12/04/19 I had to call all day, they finally picked up in the late afternoon. Spoke to [name removed] about processing refund. [name removed]: “Because it is too late right now to process a refund I will do it on Monday”
Constant lying from staff trying to hold off on processing refund. She did not tell me the company was going into administration (mind you all staff...Read more

I ordered a 24 inch TV on a Friday. The following day, a promotion begins, offering $50 off purchases over $300. Beaudy, I thought. I'll cancel that first order, and pick a bigger TV. Plus pick up and removal of my old enormous Plasma. So, that done (they took my money really easily), I waited patiently and took time off work to accept my new TV, all the while without a functional one.
Day comes, I get a call half an hour before my allocated delivery window begins, to say that, oh, the TV isn't on the truck! Damn, must be the warehouse fault, ...Read more

I ordered a PVR TV recorder online advertised brand new item in stock I received an email stating short delay, then in a couple days another email the delay would be 10-15 days which is false adv in my book.
I ordered on a Thursday on the Monday to my surprise the PVR recorder arrived, to my horror the unit was loose in the box with the remote no packaging no instruction book at all and a note inside from a previous customer who had received this same unit and stating how unhappy he was with what he received.
After numerous phone calls and e...Read more