Eight Homes is currently offering a $100 Prepaid Visa gift card to customers encouraging either a positive or negative review based on their build experience. This started from December 1st 2017. It is possible that reviews were written by customers who received such reward. These reviews adhere to ieatwords’s Incentivised Customer Reviews Guidelines and may explain a spike in review numbers. Reviewers can only claim one gift card per build.
Read also:
aus post reloadable visa card vulcan water heater pilot light victa classic cut 18 review common problems with holden viva global shop direct air fryerEight Homes (page 2 of 43)
Reviewer Photos & Videos
PriyanganiGreater Melbourne (Outer), VIC
- Verified customer
Looking forward to build our first home with Eight Homes...
I will be building my first home with Eight homes this year. As a first home buyer I do not have much knowledge or experience. We were looking at display homes and searching for a house that matches my dream house in my mind for a long time. We met the Sales Consultant John Wainui in Eight homes and he is a very good person who is most courteous and understanding. I bothered him with so many queries but every time he responded in a most prompt manner. Our requests were never refused and attention to details was likewise most prototypical. Not o...Read more
nly that but also contract and tender presenter Caitlin and Administrator Nancy was very supportive and understanding. We found that the whole Eight homes team very reliable, easy and knowledgeable. We will hope the remain process also go very smoothly. We thank Eight homes sincerely and unreservedly for all their endeavors.1 comment
Similar opinion? Write a review on ieatwords.com.au!
SimoneGreater Melbourne (Outer), VIC
- Verified customer
So Far so Good!!!!
Our first dealings with Eight homes started with an email to sales consultant Chris P for more information. The response was prompt and included all the relavant information. We visited the display, chose our house design and Chris helped us along the way.
The thing we liked most about Chris is that he was straighforward, wasnt pushy, and didnt try and get us to exceed our budget. Thumbs up!!! The big day came for our contracts to be signed and it was at that point we met with the lovely Caitlin, an energetic friendly and most importantly kno...Read more
1 comment
Lily S.Eight Homes
Hi Simone,
Thank you so much for the outstanding review.... Read more
We are happy to read you are having a good experience so far. I will make sure to pass your amazing comments onto the relevant teams. I know they are be very happy to hear your kind words, We are confident that the remainder of your journey will be just as positive. If you need anything at all, please do not hesitate to contact us. Kindest, LillySimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
CdJJGreater Melbourne (Outer), VIC
- Verified customer
Mostly satisfied with Eight Homes services so far...
I signed up with Eight Homes around 09/2019 through Sales Consultant Jarrod C. He was very well informed, easy to communicate with and was flexible to meet with me. Working with Jarrod was enjoyable and I was able to come to a house design and price within my desired scope and budget range.
Unfortunately, once I was passed onto admin/head office there was an issue. I was scheduled to meet with a Customer Service Officer (CSO) for my contract presentation and when I arrived, the CSO was not even expecting me and obviously was not ready to prese...Read more
nt my contract. There was an error on their end so I was rescheduled to a later date. Before the scheduled appointment, my assigned CSO resigned and I was told that my replacement would need some time before they would be able to work with me properly. I understand that this setback was no one persons fault but I can't give a full 5 star rating for an experience like this. At the contract presentation I met with Caitlin J. She was a blast to work with. She was able to answer my questions and address my concerns. After the contract presentation, she went the extra mile to deliver a couple of things, even while sick. I would like to again commend the services of Jarrod C. and Caitlin J. I hope they get something from this review :)1 comment
Lily S.Eight Homes
Hi CdJJ,
Thanks for taking the time to provide us with a Product Review rating and a detailed review on your experience with our team so far. We are happy to hear Jarrod and Caitlin have provided you with a positive experience. ... Read more
We wish you the best of luck with the next phase of your journey. Kindest, LilySimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Find out how Eight Homes compares to other Home Builders
Know better, choose better.
Anna DGreater Melbourne (Outer), VIC
- Verified customer
EIGHT HOMES HAS GONE THE EXTRA MILE
I signed up with Eight Homes in 2018 and had Emily G. as my Sales Consultant. Emily helped me find my dream home and I proceeded to sign contract and was just waiting for my land, which I purchased separately through a Developer, to title. 2 years later and there was no sign that the land was going to title any time soon. I decided to rescind my contract with the developer and start looking elsewhere.
However I still wanted my dream home which I had picked with Eight Homes I had already picked all my colors and done all my upgrades and k...Read more
1 comment
Lily S.Eight Homes
Hi Anna,
Thanks for the wonderful 5-star review!... Read more
We are so happy to hear you've received great service from our team so far. I will make sure to pass your kinds words onto Emily, Maria and Charlie. Now that you have found your land and dream home, we wish you the best of luck with the next phase of your journey. Thanks, LilySimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
JoeGreater Melbourne (Outer), VIC
- Verified customer
Our House Build was awesome
Tracey from 8 Homes was the first staff member we met when we walked into the display home for the first time. We needed to find the right house to build and she worked with us all the way to select the right house and the right price. Tracey was magnificent, she made us feel at ease at all times and made it so easy for us to sign up and start building our house. Our journey so far has been awesome, we have started to build and 8 homes staff our with us all the way, they contact us all the time to ensure that we are aware of how the build is pr...Read more
ogressing and to see if we have any concerns. I have never seen how guests are treated so well, I highly recommend 8 homes to all family and friends, you are well looked after and the journey is great.1 comment
Lily S.Eight Homes
Hi Joe,
Thanks for taking the time to provide us with a lovely 5-star Product Review rating.... Read more
We are pleased to read your overall experience with Tracey and our team was very positive. We wish you the best of luck with the remainder of your build. Kindest, LilySimilar opinion? Write a review on ieatwords.com.au!
- Verified customer
Can’t ask for more
We have been working with Tayla to finalize everything before we go to site. She has been amazing to work with and very considerate with our requests. Going back and forth via email can sometimes be too much but she has been patient in dealing with us.
We highly recommend her based from our experience so far!
1 comment
Lily S.Eight Homes
Hi Sam,
Thanks for the amazing 5-star review.... Read more
We are happy to hear Tayla has been very helpful throughout your journey so far. If there is anything you need from us along the way, please do not hesitate to reach out. Kindest, LilySimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
- Verified customer
Fantastic job Eight Homes!
We had an amazing experience with Eight Homes from start to finish and even the 3 month maintenance they have gone the extra mile. Build quality is really fantastic. We love our brand new home and we have already been recommending Eight Homes to all our friends and colleagues. Keep up the great job Eight Homes!
1 comment
Lily S.Eight Homes
Hi Steve,
Thanks for taking the time to provide us with a lovely 5-star Product Review rating.... Read more
We are pleased to read your overall experience with our team was very positive. We wish you the best of luck with your new home. Kindest, LilySimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
- Verified customer
Would recommend to others.
I had a fantastic sales person who was amazingly patient and the construction supervisor ensured everything was on track and on schedule. I didn't have any delays during the build and I was able to customise what was really important to me. The communication during the whole process was very timely and effective. As a first home builder, I felt that my considerations were really taken into account.
1 comment
Lily S.Eight Homes
Hi A. Aleixo,
Thanks so much for your wonderful review!... Read more
We are pleased to hear you had an amazing experience with our entire team. We certainly pride ourselves on the quality and service of our staff. We wish you the best of luck with your new home! Kindest, LilySimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
ToriGreater Melbourne (Outer), VIC
- Verified customer
Great experience so far
My partner and i just completed contract signing phase with 8 homes awaiting our block to title to begin the build phase. so far our experience has been nothing amazing. All staff involved have been very supportive, helpful and upfront and we have not had any issues throughout the sales or contract phase. we are looking forward to begin our build!
1 comment
Lily S.Eight Homes
Hi Tori,
Thanks for the wonderful 5-star review!... Read more
It's great to read you've received great service from our Pre-site team. We wish you the best of luck with the next phase of your journey. Thanks, LilySimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Find out how Eight Homes compares to other Home Builders
Know better, choose better.
BOZANAGreater Melbourne (Outer), VIC
- Verified customer
Amazing work! So happy
Amazing work from Eight homes. From Sales Consultant Maddy going above and beyond.
The Construction team Danky & Mark, were Outstanding, the house was built so fast.
Danky always kept in touch and followed up on any issues that we may have, Mark always assisted with his knowledge around construction.
We highly recommended Eight Homes, you will not be disappointed.
1 comment
Lily S.Eight Homes
Hi Bozana,
This is such an exciting time for you and we are glad to be part of it! It is great to hear that our team have been so helpful throughout your entire journey.... Read more
Thanks for the lovely review and we wish you the best of luck with the next phase. Kind regards, LilySimilar opinion? Write a review on ieatwords.com.au!
- Verified customer
Excellent Support from Victor Elso
Victor have supported and helped during and after building construction.
He has done excellent work on house.
Quality of the house is good. We had some minor issue but has been sorted out.
There are some mistakes we have done over drafting. Rooms are smaller than what we were expecting.
Thanks You
1 comment
Lily S.Eight Homes
Hi VJ Patel,
Thank you for writing us a 5-star review.... Read more
We're thrilled to hear Victor has been very helpful along the way. We wish you all the best with your brand new home. Kind regards, LilySimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
KenGreater Melbourne (Outer), VIC
- 2 reviews
- Verified customer
Excellent Customer Service; Effective Communication Skills; High Quality & Best build designs; Worthwhile Experience!!
I am very impressed and pleased with the effectiveness of Eight Homes in managing my build. My build was managed In a professional and diligent manner, with the customer in mind throughout the Pre-Construction and Mid-Construction stages.
Friendly and helpful staff. It is my first time building with Eight Homes and they showed great sense of professionalism from the very first time I walked into their Point Cook Sales office to their Head Office in Footscray, guiding and helping me throughout the Pre-Construction and Mid-Construction stages. R...Read more
1 comment
Lily S.Eight Homes
Hi Ken,
Thanks for taking the time to leave us a glowing 5-star review! We appreciate your feedback and your kind words about our team.... Read more
We're so happy to hear our entire team was able to support you along the way from the beginning to now. We wish you the best of luck with the rest of your journey. Kindest, LilySimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Francis HGreater Melbourne (Metropolitan), VIC
- Verified customer
Great experience so far
Ref#: 126327
- The price for the house we wanted is great value. Loved the floorplan and design of the house, especially the large spare bedrooms. Inclusions were also great.
- The customer service was excellent. Rob assisted us while we looked through the display home and gave us a thorough break down of the price and the changes we wanted to make. At the contract signing, Caitlin was very helpful and we were able to make more changes while keeping the price roughly the same.
- Meetings with 8 Homes were very thorough. There's a lot of option...Read more
1 comment
Lily S.Eight Homes
Hi Francis,
Thank you so much for your wonderful review.... Read more
We are happy to read our team have be helpful through your journey so far. We are confident this level of service will remain the same throughout the next stage of your journey. Many thanks, LilySimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
- Verified customer
excellent service
very impressed with the office staff, after signing final contract we realised to do some changes, eight homes happily did that, excellent service was given by all team members, the construction has commenced, Hopefully the construction process will be smooth and perfect like sale and admin department, very excited for new home .
1 comment
Lily S.Eight Homes
Hi Manpreet,
Thank you for taking the time to leave us a positive review!... Read more
We are so pleased that you've been happy with your experience so far. You can rest assured that this amazing service will continue as your journey progresses. Kindest, LilySimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Cheekie M.Greater Melbourne (Outer), VIC
- Verified customer
Great experience so far
My experience so far has been great, the people have been very helpful and explained details of each contract and step along the way. My agent was very helpful in showing me and explaining what my house would look like at end of building, which many other companies were short off. My original price was also lower than what I originally started with so was very happy. All my question were answered in a matter of minutes. All the staff I have dealt with have been very helpful and lovely to deal with, I am looking forward to the end results once the house has been built.
1 comment
Lily S.Eight Homes
Hi Cheekie,
Thank you for taking the time to leave us a 5-star review!... Read more
We are so pleased to hear that we've made this experience enjoyable for you so far, and that you're happy with the service you've received from our entire team. We wish you the best of luck with the next phase. Kindest, LilySimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Find out how Eight Homes compares to other Home Builders
Know better, choose better.
- Verified customer
Best thing we have ever done.
After we settled the land 8 Homes were very fast to start. We chose our whole build at the show room and found that to be a great experience. As soon as the block was cleaned and leveled we were contacted by head office and given the names of two people who would be our contacts for the build, Travena our project Manager and Evan our site Manger.
Travena has been there for every question we have had through out the build and always came back to us within a day to solve our problem.
Evan has always answered my call or rang me back, and I did rin...Read more
1 comment
Lily S.Eight Homes
Hi Gaetano,
Thank you for this glowing 5-star review! The team is very appreciative of your feedback and kind words.... Read more
Thank you for choosing 8homes and for your recommendations, we wish you the best of luck for the future! Kindest, LilySimilar opinion? Write a review on ieatwords.com.au!
KellYYYY yGreater Melbourne (Outer), VIC
- Verified customer
Brilliant team!
My journey has been good! From sales to contract such an easy process! Presite admin was brilliant! My onsite admin stephanie was so efficient, fast and prompt with replies! She always took the time to explain and provide all the information for me! She knew the contract well and would explain anything I needed to ask! Thank you
1 comment
Lily S.Eight Homes
Hi Kelly,
Thank you so much for taking the time to leave us a 5-star review!... Read more
We are so thrilled to hear that you've found our 8-simple steps easy! It's great to hear Stephanie and the whole team has been very helpful. We wish you the best of luck with the next phase of your journey. Kindest, LilySimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
JoJoGreater Melbourne (Inner), VIC
- Verified customer
Amazing Build!
The construction journey was great! My admin stephanie was so efficient and thorough with her work! Its great when you have assistance with your build! The end product was amazing! The colours worked so well and our family was so excited to move in! Our maintenance period was great! Thank you to the ladies in maintenance.
1 comment
Lily S.Eight Homes
Hi Jojo,
Thank you so much for taking the time to leave us such a positive review! The team is so pleased to hear you had a great experience and really appreciate your kind words.... Read more
We are so glad that you are happy with both the service you received and the quality of your new home! We wish you all the best and hope you enjoy your brand new 8home! Kindest, LilySimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Daniel MGreater Melbourne (Inner), VIC
- Verified customer
Love my journey so far!
The presite word is amazing, so much information and assistance! During this stage I changed a few things and they were good! Now on construction and I’m happy to see the home coming together! Cannot wait for the finished product and seeing the home come together! Thank you to everyone in the office and my supervisor!
1 comment
Lily S.Eight Homes
Hi Daniel,
Thanks for the wonderful 5-star review!... Read more
We are so happy to hear you've received great service from our team so far. We will make sure to pass your kinds words onto the team. We wish you the best of luck with the next phase. Thanks, LilySimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Maddison SGreater Melbourne (Outer), VIC
- Verified customer
Fantastic Support from Maria and Team!
Maria and the team at Eight Homes were exceptionally efficient and made the entire pre-construction process a breeze, providing regular updates each week and offering assistance whenever needed.
Despite not yet completing our build, we are extremely happy with Eight Homes and would highly recommend Maria and the team for their customer service during the pre-construction process.
- Maddison and Amanda
1 comment
Lily S.Eight Homes
Hi Maddison and Amanda,
Thanks for taking the time to rate us 5-stars.... Read more
We are pleased to hear you are having an amazing experience with our team so far. We certainly pride ourselves on the quality and service our team provides. We wish you the best of luck with the next phase. Kindest, LilySimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Questions & Answers
Jessasked
Hi there was just wondering why my review was rejected?
1 answer
Lily S.Eight Homes
Hi Jess,
Thanks for reaching out to us.
It looks like you posted a review on our page 2 years ago, this is why your new review was rejected. Feel free to update your old review with your new comments and experiences.
Hope this helps.
Thanks,
Lily
yuehan l.asked
Does 8Homes has an escalation manager to promptly tackle any serious issues experienced by its customers while dealing with finalisation of their building contacts, especially with the post-contract-variations (PCV)? as a matter of dealing with customers' complaints and feedbacks. Thanks
2 answers
Lily S.Eight Homes
Hi Yuehan,
Thanks for reaching out to us.
Can you please email us on [email protected], with your build address and we will address this as soon as possible.
Thanks,
Lily
Dont Know.Not aware.
Crystalasked
Is 8 homes the same quality as urban edge ?
2 answers
Lily S.Eight Homes
Hi Crystal,
Thanks for your question.
Eight Homes prides itself for its streamlined building process, allowing us to deliver outstanding quality and unbeatable value, while making buying and building a new home easier than ever.
We don't compromise on quality and just like Urbanedge Homes, we pride our self on workmanship.
Please email us on [email protected], if you would like us to go through our process any further.
Kindest,
Lily
they do compromise on quality of material and labour, and also bad customer service.
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Lily S.Eight Homes
Hi Pryangani,
Thanks for writing us a Product Review!... Read more
We are so happy to hear you are having such a positive journey so far. We will make sure to pass your kinds words onto our team. We wish you the best of luck with the rest of your journey. Kindest, Lily