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Reviews

3.8

26 reviews
5
(11)
4
(7)
3
(4)
2
(1)
1
(3)
  • Value for Money
    2.0 (2)
  • Cleaning & Maintenance
    3.0 (1)
  • Mileage 5,000 km (1)
  • Comfort
    3.0 (1)
  • Exterior Build Quality
    1.5 (2)
  • Interior Build Quality
    1.5 (2)
  • Off-roading Performance
    2.0 (1)
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Waiting Long

Waiting Long

  • 6 reviews
  • 3 likes

Air conditioner almost completely ineffective

published

Whatever you do, don't pay full price for an air conditoned A-Van Cruiseliner or Adventure Plus.
The Finch HD9000 underbunk A/C cools the van by one degree and sometimes 2 degrees. This was also proven by two A/C experts. A-Van and the retailer have been stalling us for a very long time. They don't care and won't be doing anything about it it seems. We have overpaid by more than $3,000 for the van as the A/C doesn't effectively cool the van.
A-Van have known about this problem for a long time and yet continue to promote air condtioned A-Shaped A-vans. It lacks integrity.
I suggest we all take them to Consumer Affairs; report them to the ACCC and ask the Caravan Industry Association of Australia to de-register them.

Value for Money
Functionality
Exterior Build Quality
Interior Build Quality
Brenton

BrentonGippsland, VIC

  • 3 reviews

Good Design but cheap materials and poor workmanship

published

Easy to two, Reasonably easy to erect but seals do not provide full seal. Had to have all replaced after 8 years. Water unit broke and Avan do not sell the part. You have to buy a complete unit, and it is not like the original. Interior beading all came loose. No thought given to the interior. Lights when folded down, scrape. No latches for doors on the clothing cupboards. Leaked through the interior light fitting in a storm. After sales service is OK in customer service but goods and parts very expensive

Purchased in November 2021.



Cleaning & Maintenance
Value for Money
Mileage 5,000 km
Car ModelToyota HiLux MK7.III
Functionality
Comfort
Exterior Build Quality
Interior Build Quality
Off-roading Performance
See all answers
Grey vaner

Grey vanerBallarat

Love the Avan idea BUT!!

published

Love the idea and ease of setting up but extremely disappointed in the quality of some aspects of van and the absolute lack of support from dealer at first and the continued lack of support from Avan headquarters. Maiden trip woke to heavy smell of rotten egg gas and then spent last 6weeks trying to get sorted. The venting for battery is higher than battery box so gas escapes from box rather than out vent because the gas is heavier than air but Avan refuse to show no interest in problem. There is also pipe work underneath that runs on chassis and wires dangling. On a brighter note than van tows like a dream and is quick to set up and extremely comfortable

Floor PlanAdventure plus off road model
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Mamaluchka

MamaluchkaAU

  • 3 reviews

Disinterested Service from Avan

published

Being a solo female owner of an Avan Aliner 1D, I ask myself why is Avan's service record shockingly deficient? No response to several requests for help, as I have experienced in several of their agencies. This disinterest will eventually come back to bite them! I certainly will never recommend them what their service record is concerned and warn people on consumer feedback forums like this one. I have shared with others and they agree. Just basing their business on sales and neglecting service is poor company practice! Come on Avan, you can do better than that!

Floor PlanAliner 1D
davew

davew

  • 42 reviews
  • 7 likes

Aliner - take your tool kit and bandaids!

published
Floor Plan1D
4 comments
davew
davew
davew
davew
davew
davew
Wonnie80

Wonnie80Gippsland, VIC

  • 10 reviews
  • 3 likes

Second A'van

published

Our original A'van purchased in 1998 served us extremely well over 17 years and we have just updated to a new one. The build quality is good but I fear the quality of the actual chassis will not live as long(Chinese steel) Think this is general across the industry now. We had a double bed but advancing years made it difficult during the night!! Now with singles, much better. Water tap on the front draw bar good idea and the hot water system for the round bowl sink is a great improvement. Annoyingly I, a 162 cm female,was able to easily put up the roof on our previous model, yet I could not lift the new one (and this is from one day to the next) - must be weightier in the construction.

Floor Plan2 single beds (at either end)
Preach7

Preach7North Western Region, NSW

  • 3 reviews

A nice van to Tow and comfotable to use.

published

We have had our van for a yr now and find it easy to tow and to put up and down but the annex can be difficult to put up. Not recommended if you just staying over night but good on long stays. We rebuilt the bed and replaced the folding panels under the bed with one solid shed of 5 ply and fitted gas struts. We added an egg shell mattress on top of the existing foam mattress that came with the van, it seems comfortable enough. We also took the table out to give more room and as we set up a table under the annex we didn't need on inside, It also allowed for storage of gear in that space. Hope this helps those who have an Avan Aliner Kel .

Really loved travelling in our Avan Aliner 2006.

published

We traveled over east from Perth and just loved the ease of towing (even the wife shared the driving). Want a cup of coffee pull over anywhere, pop up avan in 30 seconds, turn on the gas & kettle on all within 60 seconds. Pop it down and off you go. Its like towing a trailor. We ended up purchasing a Avan Cruiseliner with single beds, only because it annoyed me (double bed) having husband climb over top of me to go to toilet during the night, my only complaint. We also found buying the earlier model a lot me solid built, hinges stainless less (new vans aluminium) floor a lot more solid as well.

Richard

RichardCoonabarabran

  • 2 reviews
  • 5 likes

Storage, quality

published

Had great times with my cruiseliner off road model 2003 .problem
The large springs on the corners of lids have all dropped or moved towards the centre of the van, this jams the sides when l lift them .Anyone else have this problem ? And what can be done .Note have done 100,000ks not much off road stuff only on well maintained gravel.
Recommend to store roof locked down ? Or up, when stored ?

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The only way to explore Australia

published

We bought our Avan Aliner after taking a year to research what fitted us. We started thinking about a Toyota Hiace and this grew to a Daf 4 tonne truck but luckily we narrowed it down to between an Avan Aliner and a Jayco Swan the Avan won. It has no wet canvas to repack or to blow in the breeze and the Avan is fully insulated and can be put up by my wife in 3 minutes. After 16 years and over 100000K and having slept in it for over a year we still love going away in it.

Bob of gulf point

Bob of gulf pointMetropolitan Adelaide, SA

  • 14 reviews

Done five trips. Update.

published
5 comments

Still good. Keep gas.

Still good. Put on a fold down external table. Excellent idea (also superbly executed, hum!). Bought ten dollar four way wheel brace at pawn shop. Also good. Still small, but still good.

Macka

MackaRockhampton

  • 2 reviews
  • 17 likes

Small Vent Lids a major issue.

published

I have a 2012 Cruiseliner and so far the 14 inch Heng-Jensen lids have been replaced 5 times.
A Van are less than helpful. Experience has certainly put me off Caravaning and A Vans.
Suggest you buy Jayco.

Marty

Marty

  • 3 reviews
  • 7 likes

First time caravaner, happy so far

published

We have a 2009 Aliner, it is easy to tow, and to erect, in fact it is quicker to set up than our tent. Has all the necessary items for free camping, solar, fridge, stove, hot water and sink. Be restrictive interior but some discipline in packing and storage eventually overcomes this issue. As mentioned by other reviews, after sales is a bit wanting, not at all supportive at times, so unless you are a bit of a handyman, it's up to yourself to deal with issues.
Would still buy one, but latter off road model.

Geoff Stevenson

Geoff StevensonVictoria, Australia

  • 9 reviews
  • 1 like

Great little van,, easy to tow and setup.

published
Gr Holl

Gr HollMELBOURNE

  • 12 reviews

2000 Sportliner

published

Good little camper, well designed use of internal space with 30 second set up of hardtop although setting up of annex takes longer should have been designed better. Light & tows really well behind my Suzuki Grand Vitara. Good as a short stay van but cramped for longer stay.
Easy tow, hardly know its there, Quick set up and pack up. Handy solar lighting. Easy to push by hand. Reliable.
Too small for long stay unless you have annex for more space.

2 comments
Michael Wolf
Michael Wolf

Looked at the A Van but went for a ChaletRV 1935. Bigger, stronger, more storage and more featues including a shower toilet combo. Better price

A'van
AvanA'van

Hi Gr Holl thanks for your you great review, we are please to see your are happy with your Sports liner and hope it gives you many happy adventures in the future.

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Smiley Jim

Smiley JimAU

  • 3 reviews
  • 20 likes

Concept A plus - Service C Minus

published
2 comments
M Ancliff
M Ancliff

We thought we would love our van but after 39 faults 5 which were defects with the RMS and two CTTT hearings and 10 visits to get repairs we dont love our van anymore. Avan has been ordered to return our full purchase price.

magnus1941
magnus1941

Would be interested to know if Avan actually complied and refunded your purchase price. My guess is, you are still waiting.

Concept A plus, Quality B minus, Service D minus

published

Excellent

published

We are contemplating getting another Aliner. Have tried a larger caravan that needed a larger vehicle and now with a Forester the Aliner is the best match.
Excellent unit for two people. We found storage not a problem and ample for our needs.The extra space under double bed most useful. We had ours from 1998 to 2004
covering trips tp Queensland, prospecting in WA - being towed by our then Liberty waggon proved an excellent combination
The condensation from roof joint, mostly overcome with vents slightly open

BeeTee33

BeeTee33BeeTee33

  • 2 reviews
  • 9 likes

Great concept let down by poor quality control

published
4 comments
Ian Hobba
Ian Hobba
Pablito
Pablito

We bought a 2004 AVan Aliner Cruiser second hand last year (our first caravan) for $17,500& REALLY enjoyed it.

Bushmedicine
Bushmedicine

Can anyone please tell me what towing system is required for the 2001 Avan? I have been quoted around $2000 that includes an electric braking system. Does it have an electric system? I suspect not because of the weight....

14 years with an Avan

published
2 comments
johnel
johnel

We bought a 2004 aliner 2010 and have towered and lived in it since then great to tow and back wheels set back what we are after is a fly screen door

Robyn Walmsley
Robyn Walmsley

i have one velco from one of the cheap shops magnetic close is great.

Page 1 of 2

Questions & Answers

Allan B

Allan Basked

Aliner 3

What yearS were the best of the Avan cruisers made ...
Thanking you In advance Allan

2 answers
Allan B
Allan B

And why are they better then ?

Waiting Long
Waiting Long

Hi Allan B
I don't know but what I do know is the reviews stink for sometime now.
Based on our experience and the lack of service (that is being kind) you certainly wouldn't buy a 2022 or 2020 model.
Good luck.

Chris R.

Chris R.asked

Aliner

What year/model did they Change to AL-CO coil suspension. Thanks Chris

No answers
Bernadette C

Bernadette Casked

Aliner

We have ajust bought 2018 aliner Avan ! Can can one please let us know ..how full the water tanks are and are these easy to fill ...not sure if there is any water in them ...do we have to pop it up ....or can we chec check on the outside ..help please

1 answer
Curious
Curious

I found a discussion on this website that talks about the water tank https://www.caravanersforum.com/viewtopic.php?t=22025.
On my Aliner, underneath the mains water connection, there is a black knob you unscrew to fill the tank.
In regards to water level status, as far as I know, the only way to tell is by guessing or get a water level monitor installed. For example, https://www.caravansplus.com.au/rv-electronics-lcd-single-water-tank-level-indicator-p-14634.html. you can also get dual gauge for water and battery. Hope this helps

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