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Acacia R.Metropolitan Adelaide, SA
- 2 reviews
Prompt call out but excessive pricing!
Called ABA due to blocked drains. Was very satisfied with how quickly a plumber was sent to my property and the worker was polite. However he took 5 minutes to look where my drains where and quoted me $450 starting price to unblock them. I declined and was charged $49 for the quote. I then phoned another company who gave me a free quote over the phone and fixed the issue the same day for $130.
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Fantastic Service.
Right from the phone call back after sending online enquiry, I felt comfortable. Tessa was great to talk to, very professional. Plumber was able to visit earlier than booked time. Brand new solar hot water system, installed day after. Plumbers were here on time and cleaned up after. As a family of five we all enjoyed a nice hot shower late afternoon. Excellent service, well done Paul, Tessa and staff. Will definitely use ABA Plumbing again.
1 comment
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Michael J.Metropolitan Adelaide, SA
Good service, Very High Cost
As far as the service goes they were polite, friendly, on time and the work was good, BUT the charges were excessive. I got caught out on the day and agreed to the quote just to get the work done but I thought the fees were excessive. I was not wrong as when I did some checking afterward, I could have saved nearly $1000 if I had used other providers. I will not be using this company again
5 comments
Paul C.ABA Plumbing and Gas
Hi Michael thanks for your review are you able to send me an invoice number so I can look into this job
Regards
8452 and 8459A
By my calculations roughly $600 an hour for first job and 300 or 400 an hour for second?!
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peterMetropolitan Adelaide, SA
- 2 reviews
Prompt and friendly but a little pricey
The plumber was prompt and friendly, but half an hours work testing the hot water system then removing a non essential failed part was $170. I thought was a little pricey for the amount of work actually done. He was at my house a total of 1 hour, but the other half hour was chatting and compiling quotes for parts or new hot water systems he could provide.
4 comments
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DebbieMetropolitan Adelaide, SA
Happy customer
Our hot water service blew up on Saturday morning whilst I was at work, called several plumbers and left messages but Paul from Aba plumbing was the only one that called back and within in a few minutes I had a quote and a guarantee that the replacement would be put in that afternoon! Very happy with the service and would highly recommend Aba plumbing!
1 comment
Paul C.ABA Plumbing and Gas
Thanks for the feedback Debbie. Really nice to get some positive feedback. Hope you enjoy your hot water :)
Paul C
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Happy Customer
Telephoned this morning, was promised a call between 11am and 2pm, Plumbers (2) arrived at approx. 1pm. Very courteous and friendly. diagnosed our problem and fixed them efficiently. Thank You
1 comment
Paul C.ABA Plumbing and Gas
Hello Malcolm thanks for the feed back. Really appreciate your kind words.
Ill pass the message onto the lads.
Im sure they will appreciate it. If you feel we can improve feel free to let us know how.... Read more
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10/10 for this lot
Dealing with Aba Plumbing has been a lot easier to deal with than every other plumber Ive had to deal with. IIve had a lot of plumbing issues over the past and havent been completely satisfied with the technicians that have been sent out. When first calling Aba Plumbing on the phone the service was amazing from the first call to my call back to the company expressing my satisfaction about the work that they done. The technician that was sent out knew Exactly what he was doing and I couldnt fault his work. Ive finally found my go to plumber
1 comment
Paul C.ABA Plumbing and Gas
Thanks for the review Fred. I'm so happy that your happy and really appreciate the 5 stars. Your kind words will be passed onto our team
Regards
Paul C
Manager
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Tom RobertsPerth, WA
- 2 reviews
Grandma Ripped off $3000!!!!
My 98 year old grandma got charged $6000 for a hot water change over yesterday. My brother and i run a plumbing company in perth and i couldnt believe it when i asked her to send me through the bill!!! Now i ran reece in aldinga beach, the heat pump unit is $3000.... how it come to $6000 is beyond me. A complete rip off. Would have been cheaper for me to fly over and change it over myself. Beside myself to say the least. What a way to treat a returned service woman.....
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Tracey L.Metropolitan Adelaide, SA
- 3 reviews
- 1 like
- Verified customer
Professional friendly service
Having the need to call out a plumber unexpectedly. From the 1st call to book trade was made easy with clear expectations and rough idea of costs involved. Tim arrived on time and was very professional. He did the job in a thorough manner. Was at all times polite. Cleaned up afterwards. Plus explained costs and process clearly of large job at hand. I could not be happier with his work. When i required a call back on another matter again i had nothing but praise. Follow up from manager was brilliant and much appreciated so thanks also to Paul. Yes would highly recommend.
1 comment
Paul C.ABA Plumbing and Gas
Thanks for the feedback. We really appreciate the praise and hope everything is running smoothly for you. If you have any concerns please don’t hesitate to call us. I will pass the message onto Tim. He will appreciate the kind words
Regards
Paul C
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Stefan F.Metropolitan Adelaide, SA
So happy with end result
Have used these guys twice for parents and my own house. Both visits have been excellent. On time, friendly and both jobs were executed to perfection. Very friendly staff and owner has bent over backwads for my parents to explain the works that needed to be done. Thanks guys
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Both times I have been happy with the service
Had Paul and Zech out within 3 months of each other. Both jobs were tricky and were tackled professionally. Both plumbers took there shoes off and were respectful in our home. Keep up the good work Aba team
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Exellent
Professional and friendly service from the 1st call to paying the bill. Paul and Steve replaced my pressure valve after another company could not even find it and they quoted me thousands to dig up my front yard. ABA quoted a fraction of the price and replaced a valve that allowed our house to have decent pressure again. Thanks a million. So happy with the whole Process. I have your magnet on the fridge
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good service
The receptionist was very polite and helpful. The boys arrived when they were expected. Ben was very efficient, discussed the job and what to expect from the water heater he had installed. Will happily use them again.
August 7th 2022 Update: Good service
The receptionist was very polite and helpful. The boys arrived when they were expected and Ben discussed the job and what to expect from the water heater. We will use the company again.
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Great!
I have used this mob a few times now for my house and my sons. Both jobs were done by different plumbers and both boys were excellent. Very happy with the costs, the work, and the respect they had for my home. I will tell everyone at lawn Bowls about your great team. Keep it up
1 comment
Paul C.ABA Plumbing and Gas
Thanks for the review. Very nice to see positive feedback. I’ll pass the message on to the plumber.
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Michael S.Metropolitan Adelaide, SA
- 2 reviews
More than I expected
After having a plumber attend site to fix up my hot water unit he advised that I needed a new unit even though the unit was only six years old. I called Aba Plumbing and a technician named Zach attended site he was super friendly I felt comfortable with him immediately. He investigated the unit and replaced a diaphragm for only a couple of hundred dollars and had hot water immediately he wouldn’t even put the other companies down after I told him attended What had happened. Very impressed with this mob and happy to put up the review
1 comment
Paul C.ABA Plumbing and Gas
Thanks for the review. zech is an excellent technician and I’m sure he will appreciate the review when I tell him
Regards,
Paul
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MikeMetropolitan Adelaide, SA
- 2 reviews
Get a quote or get charged $200 per hour
Be sure to get a quote
They charged me $200 ($180 + gst) per hour to install a HWS . Just went and hired tools they didn’t have to complete the job @ $144 per day( used it for 10 mins) . Didn’t advise me that they had to hire a to Then had to go get the tool and the parts - charging me $200 per hour to do so. Tool and two joiners $280. Total price was $960. For install only all they had to do was connect the HWS which was 1 m away from gas pipe and 1/2 m from water
I thought I would provide someone local company the work to support local busi...Read more
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NOT HAPPY JAN
My mother in law is a pensioner and her husband recently died. An ABA guy came out to her home and quoted her $2400 for a new hot water service. She could not contact any of her children to ask advice and felt compelled to give him a $200 deposit. When wr found out how much he quoted her.....we couldnt believe that he would want to rip off an old widowed pensioner. We got anothet quite for $1500 for the same service. The service man rang in an ABA would not return her deposit. I have a u tube channel....media contacts and will be pursuing her $200 until the end. I will begin to post to social media on Monday unless rhe deposit is returned by then. No a happy customer.....ripping off our seniors....how dare you!
1 comment
Paul C.ABA Plumbing and Gas
Hello,
We attended site to your mum on the day she called for a technician and we gave the the price up front? we did not force her to sign the quote. She approved the price and signed for it. We boo... Read more
ked your mum in for the following day and i organised a HWS and 2 controllers delivered to site(after she approved). My plumber attended site at 8.00 am as agreed with you mum and you cancelled on the spot because you found a cheaper price while my plumber was already on site ready for the install. All that organisation for this job and you cancel once the plumber is on site? Don't you think it would be nice to ring up prior to organising the HWS delivery and my plumber attending site. Delivery costs and plumbing wages were already lost. If you had rang the night before i would be happy to refund or even call at 7.30 am i would of given you a refund but you waited till my plumber arrived? Not fair on usSimilar opinion? Write a review on ieatwords.com.au!
Would use again
Had Daniel Come out to fix my hot water service after another company had come out and tried to sell us a new one. Daniel cleaned a filter and installed a new valve for just under $220. I was so close to spending over three grand with another company. This company has been professional from start to finish from the first phone call to the end. Great work to Paul and his team 10/10
1 comment
Paul C.ABA Plumbing and Gas
thanks for the review Paul. Appreciate the feedback. I will pass on the message to the plumber im sure he will appreciate it.
Regards
Paul
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Kerry B.Metropolitan Adelaide, SA
Very Pricey
Get other quotes. I paid $921 MORE for a replacement hws than I was quoted by another reputable contractor for the same product and service because I didn't research first. $921 !!! Web site says 'no call out fee'. There is if you don't proceed with their quote! Web site says $100 off hot water. We weren't offered this. Shop around first.
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LeithMetropolitan Adelaide, SA
He had one job to do.......
Used online service to book a visit from ABA plumbing. Received a call the following day to say a plumber would be there between 9am and 1pm. Received a call later that morning stating the plumber had been held up on a job which was bigger than expected and he would be there sometime between 1 - 4 pm.
Waiting....... received another call to say the plumber had had a car accident and would not be able to make it. Rebooked for early next week.
Ben turns up. Given instructions to remove stuck flange on bathroom tap and replace washer/valve. Tick.
...Read more
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Paul C.ABA Plumbing and Gas
Thanks a million for your review. Me and Tess really appreciate the feed back and i will pass the message onto the boys. Enjoy your weekend