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Reviews

4.2

88 reviews
5
(65)
4
(5)
3
(1)
2
(2)
1
(15)
  • Customer Service
    4.3 (45)
  • Timeliness
    4.5 (42)
  • Job Satisfaction
    4.4 (39)
  • Rates and Fees
    4.6 (41)
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Excellent product and service on Emerald Planet led downlights replacements

published

Thank you so much. I absolutely love the new lights.
I also would like to commend your workers for their workmanship, care, and diligence during the installation.
Much appreciated at these times
I would highly recommend you to my friends.
Many thanks
Debbie Harper

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Very happy highly recommend

published

I was extremely impressed with the technician that came out to replace my halogen downlights to LED ones. He was very helpful and professional. I thought I only had 54 downlights however he found other ones that I didn’t count that he also replaced without a worry. It was all so easy and he did an exceptional job. The whole process from start to finish has exceeded my expectations so thank you very much!

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LEDs

LEDsMid North Coast, NSW

New LEDs

published

This was the 2nd time replacement was tried. 1st electrician said too hard but this electrician couldn't be more helpful. My fittings weren't the best but he persevere. Am so happy

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BobJ0106

BobJ0106Sydney, NSW

  • 4 reviews
  • 1 like

Wonderful service.

published

All lights were replaced in quick time. We are looking forward to reduced bills. The electrician went out of his way to assist even noticing spot lights he could replace even though we were not aware of this.

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David M.

David M.Murrumbidgee Region, NSW

LED Upgrade

published

Had 24 Downlights replaced by Accredited Power Saver. Booked in reasonably quickly, couple of weeks, the sparky who replaced them was good, polite, professional, nice and quick. I can’t fault on anything!

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LED upgrade

published

Accredited Power Saver booked me in promptly after the first call. The technician on site was polite and professional. He explained everything in details and replaced 53 old lights efficiently.
Highly recommended.

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PStar

PStarWollongong

  • 3 reviews

Harrasing Phonecalls, They will never stop calling you!

published

They will not stop calling you, I have left many requests. I just called them yesterday the man told me he would take my number off the record, today they called me another 2 times and left mesages. No respect - it has got the point where I am leaving an official complaint. I have never experienced anything like this in my life!

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Julianne Schroder

Julianne SchroderMid North Coast, NSW

Excellent job by technician

published

replaced 13 lights efficiently & politely by electrician who first showed all his accreditation, name & company. Very conscious of cleanliness and safety even though it was pouring rain which made bringing in ladders difficult.

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Excellent

published

Installer was very polite, professional and helpful. I would like him recognized for the great job he did and friendly, quality service he provided. New globes are a big benefit to quality of lighting in my home.

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DBD

DBDMid North Coast, NSW

prompt and professional service

published

electrician arrived on time, professional with his work and customer relationship. Have recommended this service to friends and family. The new LEDS have provided much improved lighting and should provide a saving for our power bill.

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Roger

RogerSydney, NSW

Job well done

published

Job well done. had our halogen lights replaced with led's as part of the govt initiative. - the technician was professional, and polite and did the job well . the overall service was good . responses were good.

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Vivienne Larking

Vivienne LarkingSydney, NSW

A very good service

published

Excellent service. A really good initiative. I always wanted to change my halogen downlights for LEDs for energy efficiency reasons and also environmental reasons but I did not know the process.

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GeorgiaS

GeorgiaS

  • 3 reviews

Worst Service

published

I made an appointment to have my LED's replaced. They only work weekdays so I re-arranged my working week for the installation. I was given a time frame for the installation; they time frame was near conclusion I rang to follow up and was ensured they would still be coming. They never came and nor did I receive a follow up phone call or apology. If the situation was reversed and I mucked them about; they would send me a bill.

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Glenn

GlennSydney Surrounds, NSW

58 Greenvale Rd Green Point

published

The installing electrician was five star arrived early undertook all work in a very efficient manner. I hope he keeps up this level of service as it will give the company a much enhanced reputation. The completed work was very professionally performed & I would recommend this process

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Installing Electrician

published

The installing electrician was five star..arrived early undertook all work in a very efficient manner.I hope he keeps up this level of service as it will give the company a much enhanced reputation.

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Steven

Steven

  • 2 reviews

Brilliant

published

The service was prompt and it took only 20 minutes to replace all lights. Both electricians were polite and efficient and went about their work with no fuss and answered the few questions I had.

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Great Service - nice installation

published

Very polite and professional electrician replaced 11 bulbs for us. Took only about an hour and was punctual and clear. The install could not have gone smoother and there was very little distraction.

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Give off a very good light. It will be interesting to see the difference in my next electricity account

published

Work was carried out as described by a very friendly, polite electrician.
He went through each room and pointed out and explained why some of the fittings could not be swapped in the promotion.

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Thomas OKeeffe

Thomas OKeeffeHunter Region, NSW

Timely schedul and very good execution

published

The electrician arrived at the house an got busy immediately. He was courteous and efficient ad completed the changeover with no fuss and in a timely maner. The new lights are brighter and more functional. I look forward to the cost reduction in future bills. Thank you.

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Glad I took it up

published

I was called in reasonable time to make the arrangements. Tradesmen turned up promptly, did the work quickly and efficiently and I am very happy with the outcome. Unusually pain free for a government initiative.

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Questions & Answers

Joy

Joyasked

Does this offer replace the screw globes in downlights as well. All for $33.00 total?

1 answer
BobJ0106
BobJ0106

As long as the electrician has the globes in his van then yes. Our job inside the house did not have screw globes but externally because the electrician had a couple of spotlights in his van he changed ours. They were screw in spotlights.

Scootre

Scootreasked

Most of the 5 Star reviews are written in a similar way... "professional, polite, efficient ". So all of them look like fake reviews - especially when most of all the other reviews are rated at 1 Star.

No answers
Suzanne Rutledge

Suzanne Rutledgeasked

Do you have an Accredited Power Saver program in the ACT?
Thanking you
Suzanne Rutledge
[email removed]

No answers

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