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Reviews

4.2

88 reviews
5
(65)
4
(5)
3
(1)
2
(2)
1
(15)
  • Customer Service
    4.3 (45)
  • Timeliness
    4.5 (42)
  • Job Satisfaction
    4.4 (39)
  • Rates and Fees
    4.6 (41)
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Michael

MichaelRichmond-Tweed, NSW

Dont waste your time

published

Dont bother if you're contacting them for the government subsidy upgrade. I organised it over 4 months ago, had confirmation by email my area was serviced by them and itd be done in 3 weeks. Only their sales team answer calls, and they openly admit youll never be able to reach their service team when you try and follow up. Today, over 4 months later, I get a txt saying my area doesnt have electricians servicing it,but theyll let me know when it does lol. Save yourself a big waste of time and try elsewhere.

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Betrayed

BetrayedMid North Coast, NSW

  • 2 reviews

No service

published

Another failed initiative from state government.Out source and don’t monitor.
No contact from this company after at least 7 weeks what a joke.
Cannot contact by phone have tried several times.Waste of time



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Melad

MeladSydney, NSW

The best service ever

published

In behalf of our business I would like to thank you for this excellent service specially we would like to thank Brooklyn for all the effort she did to solve our issue. She is just an example of the top customer service.

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Brett D

Brett DSydney Surrounds, NSW

It Wasnt a SCAM

published

Very happy with the service, bit of confusion regarding organising a date for installation. The electricians that showed up were very professional and discussed everything with me. Cost was exactly as explained so there were no surprises. We had 60 lights changed and there effect was immediate with better lighting in the house.

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Graeme D- Avalon

Graeme D- AvalonSydney, NSW

Great to move to new technology

published

The service guy was excellent- very helpful.
Very pleased with the new light effect and look forward to savings.
Originally concerned that offer might have been a scam but everything handled very professionally

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Etremely happy customer.

published

The light compared to the old globes is instant and bright.the service all round was spot on.the cost was extremely good.very happy thankyou. I am so happy that I made the phone call.

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Seen the light

published

Led lights have made a great difference to the light in the house as well helping reducing our electricity usage the electrician who did the job was friendly and very knowledgeable

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Graeme

GraemeHunter Region, NSW

Good installation but poor phone response.

published

Tradesman arrived on time and completed job in a timely polite fashion.
Only complaint is that your confirmation of appointment emails only provided a date and did not confirm time as discussed in appointment conversation. Phone messages seeking confirmation of time were unanswered.

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Wright

WrightSydney Surrounds, NSW

Win Win for both the Environment and Householders alike!

published

Changeover from Halogen to LED globes took less than 2 hours and with the NSW State Govt rebate, the cost is virtually free of charge ! Decision to proceed should be mandatory for all homeowners.

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A Waste Of Time

published
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Unexpected improvement

published

The work was carried out professionally and courteously with
nothing too much trouble for the electrician. The LED's are a
great improvement on my old halogens with a clear bright light.

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Enrico De Michiel

Enrico De MichielSydney Surrounds, NSW

good customer service and friendly tradesman

published

good customer service and friendly tradesman,he arrived on time and the job was completed fast and efficiently and no problems since the installation was done. therefore it cuts cost off my power bill

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Elaine

ElaineSydney, NSW

  • 2 reviews

Led Lights

published

Accredited Power Saver Co came and changed my Halogon lights to LED lights. They did a fantastic Job. ( Actually the electricians that came did) I am very pleased with the replacement on my 16 lights all work perfectly

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Ken D

Ken DHunter Region, NSW

  • 2 reviews

Good Value and Environmentally Friendly

published

Communications with APS were fine and the electrical contractor who replaced our halogen downlights was professional, efficient and courteous. Some of our downlights were not halogen and therefore not covered within the scheme. However, it is quite a while since I've been a consumer as pleased as I am with this purchase. Ken - New Lambton

Chris Cockerton

Chris CockertonSydney, NSW

Very Professional

published

Tradesmen were very friendly and courteous. They called before arriving and turned up on time. The job was completed fast and efficiently. We have had no problems since the installation and are extremely happy with the end result

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Unprofessional - DONT USE - still nothing done after 3 appointments and 6 weeks

published

* I waited 8.5 hours for first guy to arrive then he did not bring in any ladder or bulbs etc. However he spent 45 mins looking at dimmers.switches etc and made a list of all the equipment he would need from Bunnings, which I purchased. Promised to be back next week and guaranteed 8am start.
* Did not show at all then 2 different men arrived after 7 hours but did not bring a big ladder so complained then left.
* Office made another appointment for 2 weeks later and promised early arrival. No one showed up but I did get a text saying they were running late but would DEFINITELY arrive. Waited 10 hours NO SHOW no calls no apologies.

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Gilly

GillySydney Australia

  • 2 reviews

Service Exceeded Expectation !

published
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Ken

KenSydney, NSW

Unsatisfactory.

published

Our Problem is with all the lights fitted with Dimmers. They flicker. Normal lights operating fine. Failure to address our representations regarding this problem. Our advise don't upgrade to dimmers.

Customer Service

Excellent and quick service!!

published

Efficient LEDs installed by a very professional and qaulified electrician.
Quick and efficient service provided- hopefully it will help reducing the bill.
Highly recommended to be used as a first choice to get your lights changed- great customer service.
I was provided what was promised in a timely manner. Install was carried as per my convenience.

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Mike

MikeSydney Surrounds, NSW

  • 2 reviews

Unbelievable!!!

published

Thought that this was a "con", when I got the brochure in the post. Far from it!!~! they replaced 24 halogen downlights at a cost to me of $33.00. The tradesmen arrived on time and installed the new globes and took away the old ones Fantastic

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Questions & Answers

Joy

Joyasked

Does this offer replace the screw globes in downlights as well. All for $33.00 total?

1 answer
BobJ0106
BobJ0106

As long as the electrician has the globes in his van then yes. Our job inside the house did not have screw globes but externally because the electrician had a couple of spotlights in his van he changed ours. They were screw in spotlights.

Scootre

Scootreasked

Most of the 5 Star reviews are written in a similar way... "professional, polite, efficient ". So all of them look like fake reviews - especially when most of all the other reviews are rated at 1 Star.

No answers
Suzanne Rutledge

Suzanne Rutledgeasked

Do you have an Accredited Power Saver program in the ACT?
Thanking you
Suzanne Rutledge
[email removed]

No answers

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