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KatSouth East Queensland, QLD
- Verified customer
Amazing company!
The customer service was very helpful and easy to work with. They went above and beyond to deliver the vehicle, which definitely helped me to get to and from work whilst my car was being repaired. Over all amazing service, highly recommend!
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Review collected in partnership with Acorn Rentals
JudyGreater Melbourne (Outer), VIC
- 2 reviews
- Verified customer
Well done Acorn Rentals
Very happy with the Rav4 I was given while my car was being repaired. The car was clean and smelt nice. The company was excellent to deal with. The whole process was very simple.
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Review collected in partnership with Acorn Rentals
Perfect car and perfect service!
Customer service was great and really friendly staff. The car was very clean and had no problems. I would get a hire car again from acorn and would definitely recommend their service to family and friends!
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Jane SGreater Melbourne (Outer), VIC
- Verified customer
Efficient Service
Rental car was provided whilst my car was in for repairs. Customer service was very helpful and pleasant. Vehicle was nearly new, and in excellent condition, very clean. Vehicle was small and economical as I preferred. Vehicle was waiting for me at the required time, and all paperwork was completed. Acorn made the whole process very easy, thank you!
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Review collected in partnership with Acorn Rentals
Brendan GattGreater Melbourne (Outer), VIC
Perfect! Would have been in trouble if it wasn’t for you guys!
Customer service was perfect had 0 issues, the whole experience was flawless! The guys were helpful in sorting it out with the at fault party, Vehicle was perfect for purpose and exactly what I expected. Thank you so much
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- Verified customer
Very good service
Rental provided while car was in for repairs.
Customer service was good.
Helpful to be able to be mobile while accident repairs were done.
Phone contact was helpful.
Car rental arrived on time before requested.
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Review collected in partnership with Acorn Rentals
SueSydney Surrounds, NSW
Five star car hire and service..
It’s a service everyone who needs a rental car whilst their car is being repaired should use... Reliable honest trustworthy less stress for me..I will go with them above any other competitor in the market.
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SusanGreater Melbourne (Outer), VIC
- Verified customer
Saved the day!
I honestly don’t know what I would have done without Acorn. The car was fantastic. They took care of everything for me which was wonderful after being involved in an accident. Thank you!
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Review collected in partnership with Acorn Rentals
- Verified customer
Very pleased overall.
Car was so fresh and new, it still had the new car smell. Which, let me tell you, is a great smell. All staff were helpful, polite and courteous all the time. Highly recommend Acorn.
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Review collected in partnership with Acorn Rentals
- Verified customer
Great service
We did not know about Acorn rentals until our repairer pointed it out.
What a pleasant surprise do find a now fuss service where everything was well done.
Thank you Acorn, we really did appreciate it.
Kurt and Elfi Mueller
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Review collected in partnership with Acorn Rentals
- Verified customer
Saved Christmas!
Everything was perfect we couldn’t have asked for more. Professional and helpful you saved Christmas for us and a lot of stress and money I’m forever great full . Thanks again
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Review collected in partnership with Acorn Rentals
Steve DPerth, WA
Great car and great service
Acorn provided a great car and exceptional service after car damaged in a "not my fault" accident
No hassles with the car being delivered to me at the smash repair shop and collected from me when the repairs were completed.
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- Verified customer
Very Easy to deal with
Staff were very helpful & professional. Wonderful to deal with, put my mind at ease & the hire car was brand new! Reasonable excess compared to other hire companies. Car was collected & returned straight to me, so very convenient. Would recommend & will use in future.
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Review collected in partnership with Acorn Rentals
The reviewer stated that an incentive was offered for this review
Fantastic
Great experience with this company. Staff on the phone were very helpful and friendly.
The vehicle was clean and great condition and was there on time.
It was such an easy process I would definitely use again.
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- Verified customer
Great customer service, easy procedure
Very friendly on the phone, made the whole process very easy. Provided a very good car in an excellent condition. Can't complain about anything. Received the car even a day before I needed it and could easily extend the rental for another weekend. Can only recommend Acorn Rentals for their service.
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Review collected in partnership with Acorn Rentals
Excellent service
Excellent service
Brought car to my home and picked up at end
Very friendly and efficient. Used car after mine was written off in accident. Delivered very quickly next day with no fuss saved me additional stress.
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ShellySouth East Queensland, QLD
These guys are fantastic very fast and lovley to deal with helped me out so much thank you
Customer service a1 5 stars
Yes all payments handled great
Yes vehcile was the sane one
I used the car to get to work and food shopping for my kids :) thanks
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Great service!
Great quality service.
Car was delivered on time and picked up when stated.
The car was in perfect condition, a great replacement vehicle to drive for a short while
Awesome people to talk with
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Muhammad S.Perth, WA
- Verified customer
So Nice and quick service which ever came across in my life.
In one sentence “ its all happened and done as it’s my company”.
All services provided looks like available in the next door doesn’t matter where you are, So quick and passionate.
Really thanks
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Review collected in partnership with Acorn Rentals
The reviewer stated that an incentive was offered for this review
- Verified customer
Saves a lot of mucking around and expense .
Very much appreciated, good service. No problems,great Great,GreatGreat,Clean and reliable.The Van was good to pick a few things up, as I am in the building trade. Thanks and have a good new year
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Review collected in partnership with Acorn Rentals
Questions & Answers
Brian K.asked
Do you operate out of Brisbane airport
Can I return car to Maroochydore airport
No answers
Phyllis Simpsonasked
Is there any cost to me when the vehicle is returned to you? Is the other parties insurance going to pay the invoice?
3 answers
There is no invoice. If you are not at fault then the other parties insurance is billed directly - all you have to do is fill the car with petrol (its full when you get it) and give the keys to the panel beater and drive away in your newly repaired car
I had no out of pocket expenses other than refilling the fuel tank. Can not ask for a better service.
Acorn Rentals X.Acorn Rentals
Hi Phyllis.
Acorn invoice and recover the rental cost directly from the at-fault's insurer so there are absolutely no rental costs charged to you.
We provide you a vehicle full of fuel and request it is returned full. If it is not returned full we would have to invoice you for the cost.
We also request you place your own e-tag if you use toll roads. Otherwise, again, we would invoice you for any tolls incurred.
You are fully protected form any rental charges with our unique contract of indemnity.
Thanks to Happy and Jac for the above responses.
Kindest regards, Acorn Rentals Team.
Lhynneasked
Hi, do you have 7-seater car that I can rent for 8 days (24 to 31 Dec)? May I know what are the inclusions and how much? Do you have unlimited mileage?
Also, I live in Tarneit Melbourne, do you have office near to my place? Thanks!
1 answer
Acorn Rentals X.Acorn Rentals
Hi Lhynne. We would need to confirm some further details to check what we have available for you. Please give us a call on 1300 22 67 67. Look forward to speaking with you then. Kind regards, Acorn Rentals Team.
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