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Now know betterSydney, NSW
- 3 reviews
- Online store
- Verified customer
Great service :)
I bought four items from the Niod range yet one was on back order from their suppliers. The kind people at Active Skin asked if I would prefer to wait or have the cost refunded, and promptly refunded the cost of the missing item. Thank you Activeskin :)
1 comment
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Deb WheelerWarnervale
- 6 reviews
- Online store
- Verified customer
So easy to order online
The activeskin on line store website is so easy to follow and navigate through. It always has the greatest specials ever and lots of excellent give aways with sneaky little surprises tucked inside.
1 comment
ActiveskinActiveskin
Hi Deb, we love your beautiful feedback and appreciate the time to provide this.
Have a great day. Thanks, Simone :) xx
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Review collected in partnership with Activeskin
HelenCanberra 2600, ACT
- 2 reviews
- Online store
- Verified customer
It took 2 weeks to arrive
The website was fine.
I paid extra for a quick dispatch .
The order still took 14 days.
Apparently it was sent from Sydney and I live in Canberra.
I am disappointed with the delivery service
1 comment
Ben W.Activeskin
Hi Helen, can you please provide an order number, so I can look into this for you? Thank you, Simone :)
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KaySouth East Queensland, QLD
- 2 reviews
Fast delivery
Just received my regular order. Love the way everything is well packed in those cute boxes. Everything arrived in perfect condition with some free samples. Great service and fast delivery. Gotta love Active Skin.
1 comment
ActiveskinActiveskin
Hi Kay, this is so lovely to read :) Thank you for taking the time to let us know. Thanks, Simone x
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MelPERTH
- 70 reviews
Loved the experience
First time buyer of Dermalogica product from this store. Price was competitive, delivery was fast and the free gifts inside were such a nice surprise, especially the mini KitKat! Very happy and will definitely use them again.
1 comment
ActiveskinActiveskin
Thank you so much for your feedback :) Keep safe. Thanks, Simone xx
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customer_first_namecNorth Queensland, QLD
- Online store
- Verified customer
Active Skincare - online ordering; delivery and packaging
So easy to navigate and choose products online, easy checkout, awesome savings and sales available, free product samples - range of products was extensive, delivery swift and easy! Quality of products was perfect and the packaging was so thoughtful - exceptional transaction from online to home!! Nothing negative to say at all.
1 comment
ActiveskinActiveskin
What a beautiful review, thank you so much for taking the time to share your lovely feedback. We really appreciate this, and has put a smile on our faces. Have a great day and be safe. Thanks, Simone :) x
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Review collected in partnership with Activeskin
feeCentral Queensland, QLD
I'm a regular customer and couldn't live without active skin
Great service and prices, delivery was fast & the bonus gifts were really nice to receive at an awful time with this pandemic. The online shopping was super easy to navigate.
1 comment
ActiveskinActiveskin
Hi Fee, I know what a scary time it is at the moment :( We appreciate your lovely review though, this is so nice to read. We hope that you keep safe. Thank you, Simone :) xx
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The reviewer stated that an incentive was offered for this review
Teresa A.
- 4 reviews
- Online store
- Verified customer
Great selection of authentic products
Original and authentic brands. They always give free shipping and great samples so I couldn’t be happier. All the products are high and all well within expiry and shipped out quickly
1 comment
ActiveskinActiveskin
Thanks so much Teresa for your 5 Star Review :) Have a great day and keep well. Thanks, Simone :) xx
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The reviewer stated that an incentive was offered for this review
ChickieSouth East Queensland, QLD
- 18 reviews
- 2 likes
Gr8 online ordering & product
Glycolic cleanser & Glycolic Scrub ordered & delivered in record time.My daughter has been using your product for 6yrs so thought I’d try,as I like to use high end products with quality ingredients.Australian made too which is a bonus! Price is gr8 also.Keep up the good work!
1 comment
ActiveskinActiveskin
Hello, and thank you so much for your 5 star review! We are so pleased to hear that yourself and daughter are happy with the products :) Have a great day. Thanks, Simone x
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- Online store
- Verified customer
Best online shop for beauty and skincare
Absolutely love Activeskin. It is the best online shop for beauty and skincare. Huge range of quality brands and products at very good prices. I buy all my skincare and makeup from here. Delivery is super quick too. Highly recommended.
1 comment
ActiveskinActiveskin
Hi Kate, Awww thank you so much for your beautiful review. This has made our day and I will be sure to share this with our team. Have a great Friday. Thanks, Simone :) xx
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Review collected in partnership with Activeskin
The reviewer stated that an incentive was offered for this review
LouiseRichmond-Tweed, NSW
- Online store
- Verified customer
Perfect
It was so easy to navigate the site. I love ASAP daily moisturiser with 50+. To date it is the only sunscreen that does not sting my eyes, and you don’t feel like you are covered in cream. ASAP there is nothing like it. Easy to order and really fast delivery. I also loved the packaging and the chocolate. Thank you so very much.
1 comment
ActiveskinActiveskin
Hi Louise, thank you for your lovely review :) ASAP is such a wonderful brand & we are so pleased that the moisturiser does not react with your skin. We look forward to seeing back at the site again. Have a lovely day! Thanks, Simone :) x
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The reviewer stated that an incentive was offered for this review
- Online store
- Verified customer
First time order
First time ordering from Activeskin online and found them to be competitive price wise as well as stocking some great products
Delivery was easy and efficient and packaged well and included a little treat
Will definitely order from here again
1 comment
ActiveskinActiveskin
Hi Gina, Happy Friday! Thank you for your 5 Star Review :) We look forward to seeing you again at the Activeskin site. Thanks, Simone xx
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Wendy64Southwest, VIC
- Online store
- Verified customer
Wonderful Experience
I really enjoy online shopping with "Activeskin" as there is a wide variety of Brands & lots of products to choose from & I always find easily what I am looking for. Customer service is very good, friendly & helpful, whether on the phone or email. Ordered products are packed well & arrive promptly. I have been ordering products for quite a while now & have had no problems. I really like the thoughtful chocolate & $10 promo codes I get, but especially I love the free samples, which after trying often purchase the full sized product. Thanks "Activeskin". Your the best.
1 comment
ActiveskinActiveskin
Hi Wendy, Oh wow! What a beautiful review. Thank you so much for passing on such lovely feedback. You have made our day hearing this. We hope you have a wonderful day and we look forward to seeing you at the website again. Thanks, Simone :) xx
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Terrible
The delivered item were overheated - hot to touch, which might influence the quality of the cosmetics and one of the product leaked. The company asked for copies of my personal data ( drivers licence) which I find very unusual.
1 comment
ActiveskinActiveskin
Hi Kristyna, thank you for your feedback. I have read through the email correspondence with my colleague Shannon, and she has provided a reply paid label for you to send back the leaking product as we... Read more
will replace this for you :) There was no mention in the email though about the product that was overheated. I can see that the order was delivered with a signature, so the order was not left at your property. Would you like to send this back also and which item was this? If you can please email us and let us know that would be great. We do mention when placing your order and on your order confirmation that one of our super-friendly Customer Service Gurus may contact you to perform a quick security check. This is a once-only Merchant requirement for new credit card purchases over a certain value. Thank you for providing this information to us. Please let me know if I can help any further. Thanks so much, Simone :)Similar opinion? Write a review on ieatwords.com.au!
MoriahSouth East Queensland, QLD
- 2 reviews
Quick shipping and love the thoughtful packaging!!
Quick shipping
Packaging came in a cute box with a chocolate as well- very thoughtful
Quality of the product is amazing, just the same as what you’d buy in the store except cheaper!
1 comment
ActiveskinActiveskin
Hi Moriah, thank you so much for your lovely feedback :) Have a wonderful day! Thanks, Simone x
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Claudia A.Greater Melbourne (Metropolitan), VIC
Fabulous eyebrows using Jane Iredale!
I recently purchased Jane Iredale eyebrow pencil. The active skin online store was easy to navigate. The delivery arrived 2 days, well packed. a surprise chocolate was wrapped up too
1 comment
ActiveskinActiveskin
Hi Claudia, Thank you for your kind review! :) We are so happy to hear this and appreciate your review. Thanks, Simone xx
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The reviewer stated that an incentive was offered for this review
- Online store
- Verified customer
Very prompt, in receiving my skin care
As i have crohns my skin was a terrible color, looking older, i needed a good moisturiser, i had tried many different products, breaking out in pimples then i was told about skinstitut, people had notice my skin had changed, more moist and hydrated stating i was looking much younger. I'm 56 yr so it makes me feel good, thank you activesskin.
1 comment
ActiveskinActiveskin
Oh that is so wonderful to hear Kerrie :) I am so pleased to hear that Skinstitut is helping your skin and making you feel better! Thank you for letting us know. Have a wonderful day. Thanks, Simone xx
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customer_first_namecSydney Surrounds, NSW
- Online store
- Verified customer
Excellent service
Very easy to navigate the website for the products that I required
Great range of products and different brands
Extremely satisfied with the product and does exactly what I need it for
1 comment
ActiveskinActiveskin
Thank you for your lovely review :) xx
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Trisha M.Sydney, NSW
- Online store
- Verified customer
The perfect product for my teenage son.
Very easy. I always use the search button. The products I require are always available. The products are delivered within two days and always packaged so professionally. The ASAP products are always reliable and I have extreme confidence in purchasing this brand.
1 comment
ActiveskinActiveskin
Hi Trisha
Thank you for your beautiful 5 star review! I will be sure to pass this onto our team. ASAP is a fabulous brand, one of my favourites also :) Have a lovely day. Thanks, Simone x
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- Online store
- Verified customer
Service and delivery excellant
I have been using this product for years and buying in at a Hairdressing Salon in Cairns Central who no longer sell it then moved to another store but your prices are much better and I never knew the larger size existed.
1 comment
Ben W.Activeskin
Hi Evonna. Thanks for the kind feedback. I'm glad to read that you had a positive experience at Activeskin.
Regards, The Activeskin Team
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ActiveskinActiveskin
You are so welcome :) Thank you for your lovely 5 star review! Have a great day. Thanks, Simone xx