The unit is super good, heating and cooling, controls are good, fan only mode is useful, mine has the noise reduction blanket they fit to the compressor area, hate to think whats its like without one.
Cooling mode is tolerable but in winter when you turn on the unit and we have 13 degrees temp, it is crazy noisy outside for about 10-15 minutes, very heavy drone that tonally goes up and down and comes through the house double brick walls and I'm sure ticks off the neighbors.
After a while settles down and not too bad.
Would look to another brand next time, however maybe they all are noisy.
regards
mike

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The unit is the best thing i have ever bought and it copes well on high demand and extended periods.
Very Satisfied with the product the features and controls are a bonus and simplicity at it's best.
The air conditioner is perfectly built for this harsh Australian weather.

Beyond happy with this A/C it ran almost everyday during summer, i must say how impressed i am with the unit in high tempreature days, compared to our last unit, it is such a huge difference.
We cannot fault the unit - happy we chose to go with extra zones so we can turn off the rooms we are not using.
The company who installed it also went above and beyond in selling its features and helping using design zone layout to best suit our house.

Whisper quiet and simple to operate. The system meets all the requirements that I have for keeping a two story west and north facing home comfortable. The system cools selected rooms only, maintains the required temperatures and quickly cools the house down when needed. In summary an excellent A/C system.

Smart system, every room is now co trolled individually with a switch and sensor in each room. Looks very tidy and very smart- it switches a room off automatically when it reaches temperature so no power wasteage at night when everything is already cool. Perfect for my young kids to keep everyone happy!

Water was leaking on my ceiling so called actron, they came and said the broken pipe was not covered under warranty as somebody had walked on it. House only built 4.5 years ago so everything was done then nobody goes in the roof and we even have the manhole locked also the unit is suspended so no way could the pipe be walked on. Charged by tech who basically accused us of walking on it and when I said will take further he said you don't pay I will go back up and cut the pipe. Have always recommended this aircon but no more as after sales is rubbish. So invisible msn that lives in my roof stay away from the aircon.

We had our ActronAir ducted system installed by A Grade Air Conditioning at Seven Hills early Dec.2015. The system works very well and quickly cools the house on the hottest of Western Sydney days. A Grade were prompt and courteous and I thoroughly recommend ActronAir and A GRADE Air Conditioning.

I had my SRV15 fail with the deaded soft-start capacitor failure in the compressor (fan works, but compressor doesn't start). This was fixed under warranty the first time, but the fridge mechanic stated that it was a common problem with them.

The second time I called Actron and they wouldn't fix it out of warranty, even though it appears to be a design flaw. When I started calling repairers, they all suspected the soft-start capacitor straight away.