ActronAir ESP Plus SRV191E (18.6kW, Single Phase)

Paying over $15k I thought I was buying the best and until last week it worked well. I turned it on during a hot spell and all I got was hot air blowing in. Turned out it was the capacitor and soft starter that needed replacing for a cost of over $800. This is unacceptable in my mind for a repair on an aircon that gets minimal use. I was told by the repair man that they fail when it's hot. Well, duh!!! Aren't they made to run when it's hot? Not happy with this situation and would not again buy nor recommend an Actron aircondtioner.

Actron Air has been a nightmare since installed, always breaks down when really hot weather,Soft starter fails every year when the weather gets hot,also have to change the capacitor as well ($1000 annual cost). has caught fire on the outside unit.For the price payed nothing but trouble, would not recommend at all, total waste of money.

I am very happy with our ActronAir Ducted AC system. I was worried about noise at full flow but it is very quiet and its ability to cool all of the house is quick and easy. Once it reaches the set-point it maintains that temp without fuss. I opted for individual zone control and find that this helps to keep the demand in the kid's rooms in check. 24 Deg is the constant and it works beautifully to maintain that temp. ABLE Heating and Cooling were flexible, helpful and professional.

We've had our Actron in for a little less than 12 months. We don't use it much as our house is well insulated and catches a great breeze, so it hasn't had a big workout yet. When we have used it though, it works brilliantly. We are a large two level 5 bedroom home, and it cools the whole house quickly on a hot Brisbane day. The condenser unit is on our roof above our master bedroom. You can definitely hear it at night so in hindsight I'd position it elsewhere, but it's not too loud.

We have been very happy with our Actron system. The system runs quietly (the neighbours' evaporative coolers are far noisier) and cools the house nicely. We are very pleased that we installed this system. The stickers in the control panels keep falling off though which is a pain and it is a bit hungry on power. We'll be interested to see what it is like in the winter for heating.

Super fast comfortable temperature compared to the ancient costly unit it replaced. It will save me a fortune and make ALL of the house liveable during summer. REALLY happy. Installation by A Grade Air Conditioning who arrived on time, finished the removal and install in 7 hours and cleaned up afterwards.

High energy usage contrary to "energy saving performance" claim. VERY noisy. Had to replace soft starter switch and coil at a cost of $900 even though it was used only TWICE in a few years!! How is this possible? Actron is just another company that rips people off. Avoid at all costs!

Have had this for almost two years and really not that happy. Outside motor is rather noisy, the actron connect app rarely works, uneven air through ducts, nothing really that happy with . The installers aren't even interested in checking it out. Had other brands previously but thought I would try action. Wish I hadn't.

The soft start has melted, the installer has made modifications the split system dosnt work if the two zones are on at the same time which is bemusing?
I think i would like to beleive they v are a good unit but reading other reveiws these softstarts seem to be failing in ther products accross the range ?

Air conditioner works great. After service .... There is none. Our unit was very noisy. Our installer got someone out to check it. The service guy admitted it was louder than usual and he would recommend a noise reduction jacket for it. After hearing nothing for months I contacted our installer again. Took him a while to find out that Actron decided it wasn't noisy enough for them to supply a noise jacket for free like we were told.... But we could buy one for over $400 dollars. Would never recommend them to anyone. Not because of the unit, that's fine, but because of the lousy non existent after care