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Reviews

3.4

68 reviews
5
(29)
4
(11)
3
(2)
2
(7)
1
(19)
  • Build Quality
    4.1 (16)
  • Value for Money
    3.5 (17)
  • Ease of Use
    4.1 (17)
  • Cleaning & Maintenance
    4.2 (13)
  • Room Type
    • Whole House (14)
    • Living/Dining Area (2)
    • Large Bedroom (1)
  • Noise Level
    3.8 (17)
  • Heating / Cooling Speed
    4.5 (13)
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Reviewer Photos & Videos

Happy Customer

Happy CustomerSydney

  • 2 reviews
  • 1 like

A/C - money well spent

published

Beyond happy with this A/C it ran almost everyday during summer, i must say how impressed i am with the unit in high tempreature days, compared to our last unit, it is such a huge difference.
We cannot fault the unit - happy we chose to go with extra zones so we can turn off the rooms we are not using.
The company who installed it also went above and beyond in selling its features and helping using design zone layout to best suit our house.



Date PurchasedOct 2018
Gagan

GaganMarsden Park

  • 3 reviews
  • 4 likes

best air con ever

published

best ever air con unit, love the performance of the unit. Sound levels are low. WIFI feature is amazing. zoning was too easy. easy to install and super easy to maintain. love Actron. probably will never ever go to any other unit. Always recommend this unit to everyone. on an ESP mode cannot even hear it running.

Date PurchasedAug 2018
gb130175

gb130175Sydney

  • 5 reviews
  • 7 likes

Powerful yet economical

published
Date PurchasedJan 2012
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Noisy mess that doesn't work well

published

Like many on this forum, I can attest to how LOUD this AC unit is, with that horrible rolling, moaning, thumping noise every 10-15 seconds. The installers came out to take a look and reckon that's how it's supposed to work.

The unit hits 50-55dB when we're sitting INSIDE the house. Next to the unit, it runs above 80dB. EVERY 10 seconds it spikes into a thump.



Here's a video for your enjoyment...
https://youtu.be/GjFgva37hH0

Now, if it worked amazingly well, we would don some earmuffs and live with it. But it's a sweaty mess inside the house during summer when the unit just struggles.

Date PurchasedDec 2015
Something_Wrong

Something_WrongSyd

  • 3 reviews

New Install SRV201E / SRD203C 8 zones and 10 outlets

published

Frost Air-conditioning (Castle Hill) just completed my Actron installation, Have not used the system yet as we are still renovating but the installation went seamlessly and the installation team did a great job.
We have a large house and 5 rooms have restored 1920's decorative ceilings and we are pleased to say not cracks or damage to the ceilings. The installer knew what he was doing and all care taken.

At this stage we recommend Frost on Price, Systems advice and Installation, Will add to review about the Actron unit when we move in and use it for a few months.

Date PurchasedJun 2018
1 comment
Something_Wrong
Something_Wrong
downunder

downunderQLD, 4152

  • 8 reviews
  • 3 likes

Does the job well

published

We've had our Actron in for a little less than 12 months. We don't use it much as our house is well insulated and catches a great breeze, so it hasn't had a big workout yet. When we have used it though, it works brilliantly. We are a large two level 5 bedroom home, and it cools the whole house quickly on a hot Brisbane day. The condenser unit is on our roof above our master bedroom. You can definitely hear it at night so in hindsight I'd position it elsewhere, but it's not too loud.

Date PurchasedAug 2017
His Worship

His WorshipShell Cove

  • 4 reviews
  • 4 likes

Excellent all round.

published

Large 3 phase unit with 7 zones works faultlessly. Produces more than adequate cooling in all zone even on very hot days on a setting of 25c. Brilliant installation by Grahame Miller and the crew from Cool Blue Air Conditioning in Yallah. They even organised for the new meter for the necessary three phase to be installed. Very competitive price.

Date PurchasedJan 2018
Lincoln

LincolnGreater Melbourne (Outer), VIC

  • 5 reviews

Great system!

published

We have been very happy with our Actron system. The system runs quietly (the neighbours' evaporative coolers are far noisier) and cools the house nicely. We are very pleased that we installed this system. The stickers in the control panels keep falling off though which is a pain and it is a bit hungry on power. We'll be interested to see what it is like in the winter for heating.

Date PurchasedDec 2017
Mike23

Mike23Gold Coast

  • 2 reviews

Very Happy

published

Whisper quiet and simple to operate. The system meets all the requirements that I have for keeping a two story west and north facing home comfortable. The system cools selected rooms only, maintains the required temperatures and quickly cools the house down when needed. In summary an excellent A/C system.

Date PurchasedJun 2016
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Fantastic

published

Super fast comfortable temperature compared to the ancient costly unit it replaced. It will save me a fortune and make ALL of the house liveable during summer. REALLY happy. Installation by A Grade Air Conditioning who arrived on time, finished the removal and install in 7 hours and cleaned up afterwards.

Date PurchasedFeb 2018
Edward Reeves

Edward Reeves

  • 3 reviews
  • 1 like

DO NOT BUY ACTRON AIR!!

published

High energy usage contrary to "energy saving performance" claim. VERY noisy. Had to replace soft starter switch and coil at a cost of $900 even though it was used only TWICE in a few years!! How is this possible? Actron is just another company that rips people off. Avoid at all costs!

Date PurchasedOct 2013
BNE Mummy

BNE MummyBrisbane

  • 7 reviews
  • 2 likes

Utter Cool bliss

published

These guys have thought of everything!! This aircon was money well spent. It has individual panels for each zone and DOESNT WASTE ELECTRICITY!!!! This is just heaven as you know by having it on just in the kids rooms for nap times in the middle of the day its not going to waste electricity. I love that it is wifi and I can turn it on while shopping so i get home and its nice and cool. Very handy on hot Queensland days with grumpy kids and husbands in tow.

Date PurchasedJan 2018
BMS

BMSAdelaide

Cool but noisy

published

We have had the unit for 9 years now and bought it primarily because it was Australian made (we found out later that the key component - the compressor - was made in Malaysia). Heating performance is good and it does a reasonable job cooling. However, the compressor is very noisy and the lights dim when it starts. It failed recently (circuit board and capacitors) and as the cost of repair is prohibitive we will get a new air conditioner and it is unlikely to be Actron.

Date PurchasedNov 2008
Dennis

Dennis

  • 9 reviews
  • 3 likes

Australian and Great product

published

Smart system, every room is now co trolled individually with a switch and sensor in each room. Looks very tidy and very smart- it switches a room off automatically when it reaches temperature so no power wasteage at night when everything is already cool. Perfect for my young kids to keep everyone happy!

Date PurchasedJan 2018
Jean

Jean

  • 2 reviews
  • 3 likes

Warranty worth nothing

published

Water was leaking on my ceiling so called actron, they came and said the broken pipe was not covered under warranty as somebody had walked on it. House only built 4.5 years ago so everything was done then nobody goes in the roof and we even have the manhole locked also the unit is suspended so no way could the pipe be walked on. Charged by tech who basically accused us of walking on it and when I said will take further he said you don't pay I will go back up and cut the pipe. Have always recommended this aircon but no more as after sales is rubbish. So invisible msn that lives in my roof stay away from the aircon.

Date PurchasedJun 2013
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PAFMELB36

PAFMELB36Hunter Region, NSW

  • 7 reviews

Works for me

published
Date PurchasedJan 2017
Nadine

NadineNSW South Coast

  • 10 reviews
  • 3 likes

Great system

published

We upgraded to this system when building and so far it seems like a great system and not too expensive to run. We purchased this because it is an Australian company. Unfortunately there were a few hiccups to start with with some faulty parts and the local service people didn’t know what they were doing. Would’ve saved a lot of headaches if someone from Actron made the time to come and look at it. We haven’t used it much as we also have a wood fire but it’s great to either cool off the bedrooms or warm them up in the night if the temp changes suddenly.

Date PurchasedFeb 2017

NOISY - buy another brand

published

I really don't write reviews but I am so frustrated with this expensive unreliable noisy air conditioning unit that I felt the need to tell others.

We have persevered with this unit for years and have pretty much given up.
It's so noisy - we have had Actron out on a number of occasions and had nothing but excuses from inexperienced young mechanics. It is obvious from my experience and all the other reviews here that Actron units have a serious problem with noise.
Further to that, it has proved to be seriously unreliable. Every year when we go to start it all the electrics have died and we need to get an expensive service call simply to stop the unit again.

Date PurchasedMay 2013

Extremely happy with this unit

published

Replaced a hard working 20+ year old Daikin Ducted system with a new Actron ESP Plus.
Read reviews about noise and i must say i was concerned. However the new unit is extremely quiet, both the indoor unit and the outdoor unit - much quieter than my previous Daikin.
It is so quiet my wife gets confused as she cant tell when the unit is on....she just feels the house start to heat up or cool down.
At this stage i would have no hesitation in recommending Actron ESP Plus - we are really impressed.

Date PurchasedSep 2017
frojer

frojerAU

  • 9 reviews
  • 8 likes

Large noisy clunker

published
Date PurchasedFeb 2014
Page 2 of 4
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Questions & Answers

Yves

Yvesasked

ESP Plus

I have an Actron Air ESP approximately 7 years old. It is displaying E9 and won’t let out cool air. Does this mean the filter needs cleaning?

2 answers
ActronAir
ActronAirActronAir

Hi Yves,

Please contact our Technical Support team on 1800 119 229 (National 8am-5pm AEDT) or email [email protected] and they'll be able to help you out over the phone.

Thanks - ActronAir

Thorsten
Thorsten

Hi, this could have many reasons but not the filter. Could be the soft starter or more. It threw my ESP out and replaced it with a Daikan. Much better quality and cheaper. I had nothing but problems with it. It was a money trap.

Wayne B

Wayne Basked

ESP Plus SRV201E (19.3kW, Three Phase)

what is the RRP for this unit and does this include ducting and installation.

2 answers
Thorsten
Thorsten

Sorry, couldn't tell you the prices, but I know that I would never have anything to do with Actron again.

Wayne B
Wayne B

what are the negatives you experienced

Ben K

Ben Kasked

ESP Plus SRA190C (18.2kW, Three Phase)

Hi I have a SRD190C Model ducted aircon unit and was wondering if i can upgrade it to use an app for it.
Thanks

1 answer
ActronAir
ActronAirActronAir

Hi Ben,

Our ActronConnect app is compatible with ESP Plus units. Check out this link if you'd like to know more https://www.actronair.com.au/residential/actron-connect-wireless/ or contact our Technical Support team on 1800 119 229 with any questions.

Thanks - Catherine

Get an answer from our members and ActronAir representatives

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