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Reviews

3.4

68 reviews
5
(29)
4
(11)
3
(2)
2
(7)
1
(19)
  • Build Quality
    4.1 (16)
  • Value for Money
    3.5 (17)
  • Ease of Use
    4.1 (17)
  • Cleaning & Maintenance
    4.2 (13)
  • Room Type
    • Whole House (14)
    • Living/Dining Area (2)
    • Large Bedroom (1)
  • Noise Level
    3.8 (17)
  • Heating / Cooling Speed
    4.5 (13)
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Reviewer Photos & Videos

Creates a lovely indoor environment but is very noisy

published
1 comment
Michael
Michael

Add another $3371.50 to the $10,114.50. The first amount was the deposit, the second amount was the final payment. Also we did have one need of a service call soon after the air conditioner was installed but have had no problems since.

Shaz70

Shaz70Townsville

  • 2 reviews
  • 3 likes

SERVICE WARRANTY DEPARTMENT AN ABSOLUTE JOKE

published

We bought this aircon because the installers stated that the ESP would save us hundreds of dollars in power per year. When we ran our own tests on this unit, that was an absolute fable, there is little or no difference in our power bill. NEVER NEVER NEVER trust their service and warranty divisions. Now the air con has just stopped working we contacted the warranty division and have had nothing but lies and the run around given, from parts never leaving, never ordered and slagging their service agents in our area. We have now waited for 20 days to get the part that MAYBE the fault after the first part sent didn't work. Therefore I would NEVER positively tell anyone about ACTRON AIR CONDITIONERS.

Carolyn

CarolynBrisbane

  • 2 reviews
  • 4 likes

It is a lemon that has never worked.

published

Our Actron unit was installed in December 2013. We moved into our new house in January 2014 and our air conditioner has never worked properly. It starts O.K. but then we get loud noise from the outside engine and an E6 or E9 error message and no cooling/heating. It takes weeks to get anyone to come and have a look at the problem. We've had two visits from Actron and two from Quality Air who installed it but it isn't long before it breaks down again. I guess it saves on the electricity bill.

It cost as much as a new car, it doesn't work and slow/bad warranty service

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Not worth the money!

published

Our unit is on its third repair since new and we don't use a lot due to the power costs these days. Today I have been quoted $2000 plus for the repair bill, compressor, soft starter and re gas not thrilled about it and Actron doesn't want to know about it. Great when working reliability and cost of repairs ridiculous.
When going very good
Cost of repairs out of this world.

Jeinah Petterson

Jeinah PettersonHunters Hill

Reliable home climate control at excellent value

published
Sanjeeva

SanjeevaAU

  • 15 reviews
  • 22 likes

5 Star Air Con

published

I was looking for energy efficient hi tech air con for our new house with a decent warranty. Glad we decided on 18KW 3 Phase model. Yes, it is not the cheapest in the market but it is supremely efficient energy wise I should say. It will reach what ever the temp I set within a matter of minutes. In Summer, I can just switch on the master bed room. (We have 8 Zones). Indoor unit is suspended in the roof cavity for whisper quiet operation. In short, a very very good unit.
Whisper quiet operation, energy efficiency, very good warranty and Made in Australia

6 comments
Kimey
Kimey

Hi, can please tell me what this unit cost. We want to install the same unit in our new home 37squares.

Miss homeless
Miss homeless

Hi, could you please tell me what sz your home is ?? Mine in 26sq and have had quotes for the 16kw & 19 kw .. Not sure what size unit i should go

Sanjeeva
Sanjeeva
nurse084

nurse084

  • 18 reviews
  • 6 likes

You lil ripper!!

published
10 comments
Vlad061
Vlad061

May I ask who was the installer you had used - if it is not against any rules? I have been looking at getting the same unit, but somehow we have not had much luck in getting quotes. the house is a project 2 storey similar size to yours

Adrian.s
Adrian.s

Hi. could you please answer previous person.. we are looking at same unit and would be good to know supplier you purchased and installed this from.
thanks

nurse084
nurse084

Excellent

published

I can honestly say that having purchased 5 fully ducted Air-Conditioning systems ( including the highly recommended over Priced Daikin Brand)that no other Air-Conditioner has performed anywhere near as well as the Actron ESP+ System I now have, was only a few bucks more than the Daikin but I reckon the Pay back on the reduced Power Bills has taken care of that 10 fold, we love it!
Whats Not to Like! Super Quiet, Ultra responsive to temperature selection, Power bills very resonable, can run just one outlet if required without excessive noise level.
A liitle on the 'Pricey' Side but hey you do get what you Pay for.

Page 4 of 4
See all ActronAir ESP Plus reviews

Questions & Answers

Yves

Yvesasked

ESP Plus

I have an Actron Air ESP approximately 7 years old. It is displaying E9 and won’t let out cool air. Does this mean the filter needs cleaning?

2 answers
ActronAir
ActronAirActronAir

Hi Yves,

Please contact our Technical Support team on 1800 119 229 (National 8am-5pm AEDT) or email [email protected] and they'll be able to help you out over the phone.

Thanks - ActronAir

Thorsten
Thorsten

Hi, this could have many reasons but not the filter. Could be the soft starter or more. It threw my ESP out and replaced it with a Daikan. Much better quality and cheaper. I had nothing but problems with it. It was a money trap.

Wayne B

Wayne Basked

ESP Plus SRV201E (19.3kW, Three Phase)

what is the RRP for this unit and does this include ducting and installation.

2 answers
Thorsten
Thorsten

Sorry, couldn't tell you the prices, but I know that I would never have anything to do with Actron again.

Wayne B
Wayne B

what are the negatives you experienced

Ben K

Ben Kasked

ESP Plus SRA190C (18.2kW, Three Phase)

Hi I have a SRD190C Model ducted aircon unit and was wondering if i can upgrade it to use an app for it.
Thanks

1 answer
ActronAir
ActronAirActronAir

Hi Ben,

Our ActronConnect app is compatible with ESP Plus units. Check out this link if you'd like to know more https://www.actronair.com.au/residential/actron-connect-wireless/ or contact our Technical Support team on 1800 119 229 with any questions.

Thanks - Catherine

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