Hi Alph,

We’ve had a long history of designing and building systems right here in Australia since starting off in the family garage in Sydney's west back in 1984. In fact, we’ve grown to become Australia’s largest locally owned air conditioning manufacturer, employing more than 350 people around the country. To this day, all of our residential split ducted, commercial ducted, commercial packaged systems, as well as controls are designed and built right here in Australia.

There are certain products that out of necessity have to be manufactured overseas in order to meet market expectations, including our UltraSlim ducted units. In these instances, we ensure they include all of the necessary features to perform in our unique conditions, whether that be the ability to operate in +50c temperatures, gold fin epoxy coating on the coils to protect against corrosion, or the strong and sturdy design of the outdoor unit to keep it safe from the elements.

Being a proudly Australian manufacturer, our support is here on-shore. No waiting on hold for overseas call centres, our team of local customer support specialists are only a phone call away, with spare parts on the shelves.