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Reviews

4.5

17 reviews
5
(14)
4
(1)
3
(0)
2
(0)
1
(2)
  • Build Stage
    • Post-Construction (15)
  • Customer Service
    4.5 (13)
  • Site Admin
    4.7 (12)
  • Timeliness
    4.8 (12)
  • Structural Integrity
    4.6 (10)
  • Plumbing & Waterproofing
    4.5 (11)
  • Electrical & Lighting
    4.8 (11)
  • Flooring
    4.7 (11)
  • Transparency
    4.3 (7)
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Alex and Bek

Alex and BekMid North Coast, NSW

We knew this was going to be the best Experience from day dot!

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2020
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1 comment
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes

Would build again with Adenbrook

published

Being my first home I built, Adenbrook made it so easy from the staff at the display home to the site managers and admin staff. No question was too hard and their patience was endless. Professional, prompt, supportive and knowledgeable. Would definitely build with Adenbrook again. I love my new home!



Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateDecember 2022
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1 comment
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes

The reviewer stated that an incentive was offered for this review

Ashleigh R.

Ashleigh R.Mid North Coast, NSW

Happy Customers!

published

We decided to build our first home with Adenbrook as we had friends who had done the same, and we couldn't be happier. From planning and design right throughout the build process everyone was fantastic to work with. Any questions or queries we had were addressed very quickly, and the service doesnt stop once the house is built. Thank you to all of the staff for making the process enjoyable and stress free. Highly recommended.



Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateOctober 2018
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1 comment
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes
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Emily

EmilyMid North Coast, NSW

We would build with Adenbrook again

published

The sales team were fantastic and went out of their way to help us. We loved that we could customise our floor plan significantly. The team were able to come up with great solutions so thay we could fit in everything we wanted. All steps of the build was explained to us and went to plan. Post construction we were able to access prompt resolutions to any issues.

Build StagePost-Construction

The reviewer stated that an incentive was offered for this review

Amanda Gray

Amanda GrayMid North Coast, NSW

Excellent team and professional service

published

Our building experience with Adenbrook Port Macquarie was excellent from start to finish. Every person we dealt with along the way was professional and knowledgeable. The communication was fantastic and we always felt as though each person genuinely cared about working with us for a great result.
Any issues were resolved quickly and professionally and the ongoing care and follow up after handover has been really efficient.
I would not hesitate to recommend Adenbrook Port Macquarie to anyone planning to build a new home.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateSeptember 2022
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1 comment
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes
Bel

BelMid North Coast, NSW

  • 3 reviews

We love our new home

published

The team at Adenbrook Port Macquarie were professional, dedicated and helpful from start to finish. Belina was instrumental in helping us choose the plan that worked best for us. Julie was so helpful in our colour appointments & Brett and the trades went above and beyond to get us in fast.

Customer Service
Transparency
Site Admin
Timeliness
Build StagePost-Construction
Construction End DateJuly 2022
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1 comment
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes

Thanks Bel for leaving us such a positive review, we appreciate you taking the time to let us know what you enjoyed about your build journey. Congratulations on your Adenbrook Home and we wish you all the best for the future.

Fedup

FedupMid North Coast, NSW

A nightmare experience!

published

I would not advise anyone to deal with the Port Macquarie Adenbrook outfit. They have cost me 3 years of my life, and in excess of $10,000 in legal costs in trying to have them rectify their bad workmanship - and install mandatory aspects of my house that are missing - when I requested rectification, Adenbrook threatened me, and refused to install them. They won't fix anything that involves more than waving around a tube of no-gaps!

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateApril 2016
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1 comment
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes
Keith Vernon

Keith VernonMid North Coast, NSW

Unsolicited feedback on a great build experience.

published
Customer Service
Transparency
Site Admin
Timeliness
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateApril 2022
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Michael Pearson

Michael PearsonMid North Coast, NSW

  • 2 reviews

Beautiful Home Great Builder By Michael Janice 18/04/2019

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateAugust 2018
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1 comment
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes

The reviewer stated that an incentive was offered for this review

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David and Helen

David and HelenMid North Coast, NSW

A very pleasant and professional finish to the building .

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2022
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1 comment
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes

The reviewer stated that an incentive was offered for this review

larbe

larbeMid North Coast, NSW

  • 4 reviews
  • 2 likes

Loved being part of the Adenbrook Family

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2022
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1 comment
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes
Tony B

Tony BMid North Coast, NSW

Couldn't be happier with our new home

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateNovember 2018
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1 comment
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes

The reviewer stated that an incentive was offered for this review

Jacob

JacobMid North Coast, NSW

Home build

published

The build was very well managed the workmanship was very good a few minor issues after completion.
Took a long time for issues to be fixed
The final cost was as expected as we made a few alterations
Overall we were very happy with the house

Customer Service
Build StagePost-Construction
Construction End DateApril 2018
1 comment
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes

The reviewer stated that an incentive was offered for this review

Kim Middleton

Kim MiddletonMid North Coast, NSW

Communication Plus

published

We were extremely impressed with our Adenbrook Journey, our beautiful home was built in a timely manner with loads of communication with friendly and supportive staff along the way.

I would build with Adenbrook again in a heartbeat. Thankyou.

Darren and Kim Middleton

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateSeptember 2018
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1 comment
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes

The reviewer stated that an incentive was offered for this review

New home

published

The build was great hardly any problems at all the workmanship and quality was great there was not many problems with the building only a couple of discontinued tiles and laundry tub so we changed them with out any problems the final cost was around what we expected we would recommend adenbrook to anyone all staff was fantastic especially Brett.the supervisor thanks bob & Diane from lake cathie

Build StagePost-Construction
1 comment
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes
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Kathren

KathrenThrumster

Couldn’t be happier - Thank you Adenbrook

published
Build LocationNSW, Port Macquarie
Construction End DateJul 2017
1 comment
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes
DanandKel

DanandKelPort Macquarie

  • 2 reviews
  • 5 likes

Buyer Beware of Adenbrook Port Macquarie

published
Build LocationNSW, Port Macquarie
Construction End DateFeb 2017
2 comments
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes
DanandKel
DanandKel
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