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Alex and BekMid North Coast, NSW
- NSW, Port Macquarie
- Verified customer
We knew this was going to be the best Experience from day dot!
Not everything is perfect in life but our Adenbrooke team could almost be. Being first time builders the feeling of warmth and nurturing was very important us. From the moment we entered the display home we felt supported and welcomed with open arms. This continued throughout the whole build. Any issue that was discovered the team was always willing to discuss it in a timely manner and they swiftly made changes for us and supported our wishes. There isn’t much we could fault on their workmanship, every team member executed their tasks to a grea...Read more
t standard. We are so over the moon with our finished dream home and we are so grateful for Belina’s help and suggesting it to us. She worked within our budget and we were able to achieve everything we were dreaming of in our home. It is our forever home to have and raise our children in. It feels like home. Thank you to the whole team, especially the girls in the display home, you guys sold it to me as soon as we were greeted at the door on our first walk through. Thank you Kristie for always being there to answer our questions and support us in anyway you could and to Jordan for assisting us throughout the whole build, always supporting our issues and changing them in timely manner. A big thank you for taking care of and creating our forever home. We appreciate all your work so very much and you would all be our number one suggestion to anyone that was beginning their build journey. Thank you.
1 comment
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- NSW, Port Macquarie
- Verified customer
Would build again with Adenbrook
Being my first home I built, Adenbrook made it so easy from the staff at the display home to the site managers and admin staff. No question was too hard and their patience was endless. Professional, prompt, supportive and knowledgeable. Would definitely build with Adenbrook again. I love my new home!
1 comment
Adenbrook Homes ..Adenbrook Homes
Congratulations Angie! We are so pleased that you had such a good experience with the Adenbrook Homes Port Macquarie team. They certainly are attentive to their customers needs and love nothing more t... Read more
han a happy handover. All the best for your future in your Adenbrook Home :-)Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Ashleigh R.Mid North Coast, NSW
- NSW, Port Macquarie
- Verified customer
Happy Customers!
We decided to build our first home with Adenbrook as we had friends who had done the same, and we couldn't be happier. From planning and design right throughout the build process everyone was fantastic to work with. Any questions or queries we had were addressed very quickly, and the service doesnt stop once the house is built. Thank you to all of the staff for making the process enjoyable and stress free. Highly recommended.
1 comment
Adenbrook Homes ..Adenbrook Homes
Hi Ashleigh, we are so pleased to hear you had a positive build journey with our Adenbrook Homes Port Macquarie team. Your first home is a very special milestone and we are glad we could be there with... Read more
you throughout the journey, Thanks so much for taking the time to leave a review, Adenbrook Homes :-)Similar opinion? Write a review on ieatwords.com.au!
Find out how Adenbrook Homes NSW, Port Macquarie compares to other Home Builders
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EmilyMid North Coast, NSW
- NSW, Port Macquarie
- Verified customer
We would build with Adenbrook again
The sales team were fantastic and went out of their way to help us. We loved that we could customise our floor plan significantly. The team were able to come up with great solutions so thay we could fit in everything we wanted. All steps of the build was explained to us and went to plan. Post construction we were able to access prompt resolutions to any issues.
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The reviewer stated that an incentive was offered for this review
Amanda GrayMid North Coast, NSW
- NSW, Port Macquarie
- Verified customer
Excellent team and professional service
Our building experience with Adenbrook Port Macquarie was excellent from start to finish. Every person we dealt with along the way was professional and knowledgeable. The communication was fantastic and we always felt as though each person genuinely cared about working with us for a great result.
Any issues were resolved quickly and professionally and the ongoing care and follow up after handover has been really efficient.
I would not hesitate to recommend Adenbrook Port Macquarie to anyone planning to build a new home.
1 comment
Adenbrook Homes ..Adenbrook Homes
Hi Amanda, thanks so much for taking the time to leave a review for us and we are so pleased to hear that you had such a positive build experience. Our Port Macquarie team really do pride themselves o... Read more
n delivering a smooth experience and an outstanding home. We wish you all the best in your Adenbrook Home :-)Similar opinion? Write a review on ieatwords.com.au!
BelMid North Coast, NSW
- 3 reviews
- NSW, Port Macquarie
- Verified customer
We love our new home
The team at Adenbrook Port Macquarie were professional, dedicated and helpful from start to finish. Belina was instrumental in helping us choose the plan that worked best for us. Julie was so helpful in our colour appointments & Brett and the trades went above and beyond to get us in fast.
1 comment
Adenbrook Homes ..Adenbrook Homes
Thanks Bel for leaving us such a positive review, we appreciate you taking the time to let us know what you enjoyed about your build journey. Congratulations on your Adenbrook Home and we wish you all the best for the future.
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FedupMid North Coast, NSW
- NSW, Port Macquarie
- Verified customer
A nightmare experience!
I would not advise anyone to deal with the Port Macquarie Adenbrook outfit. They have cost me 3 years of my life, and in excess of $10,000 in legal costs in trying to have them rectify their bad workmanship - and install mandatory aspects of my house that are missing - when I requested rectification, Adenbrook threatened me, and refused to install them. They won't fix anything that involves more than waving around a tube of no-gaps!
1 comment
Adenbrook Homes ..Adenbrook Homes
Thanks for your review. We do appreciate your feedback but a 1 star review is very out of character for us, with most of our clients awarding us 5 stars. If you want to contact our Head Office so we c... Read more
an review the situation please do not hesitate to email us at [email protected]Similar opinion? Write a review on ieatwords.com.au!
Keith VernonMid North Coast, NSW
- NSW, Port Macquarie
- Verified customer
Unsolicited feedback on a great build experience.
This is unsolicited correspondence but we do not mind if it is used, without the reference to our address, in a testimonial sense.The purpose of the correspondence is to thank the whole team involved in the project.
From the very first meeting with Belina at Sovereign Hills then Kristie’s coordination with Nathan to get us to the final construction plans, all got the project off to a good start. Julie’s help with choosing the colour scheme and finishes was invaluable. When construction started Kristie’s coordination with Brett in the field was...Read more
great and her weekly status reports kept us up with the progress along the way. Janet was also available to assist at times when Kristie was unavailable and their prompt actions are appreciated with the recent hot water unit maintenance problem. Judith was also very professional with the financial side of the contract. When Brett became ill, his supervisor Marty, stepped in to finish the last few weeks to get the construction up to handover status and the change of supervisors was a very smooth transition with Brett’s good management carrying on with Marty. The construction finished exactly on time in accordance with the original contract end date without the use of the 1 day rain extension. We hope Brett is feeling better and his health is improving. We are sure there were lots of other faces, who we did not see behind the scenes – the draftsmen and estimators etc. – who all did a great job in making the whole process so smooth. On handover day the house presented clean, well finished with only a couple of minor faults (mainly omissions) on the handover certificate – these were either fixed on the spot or the next day.Similar opinion? Write a review on ieatwords.com.au!
Michael PearsonMid North Coast, NSW
- 2 reviews
- NSW, Port Macquarie
- Verified customer
Beautiful Home Great Builder By Michael Janice 18/04/2019
It is not often that you experience some thing near to perfection,but i have to say that Adenbrook Homes Port Macquarie NSW have come very close.
From day one a meeting with new home consultant Belina who showed us through the show home,we new we were about to start on a journey of confidence and trust with her vast knowledge of what people wanted i.e design,style etc.
Then onto Jullie the interior and exterior colours consultant not just once but three meetings and so onto the final plan and sign off.
Through out the whole build the journey...Read more
was smooth and their quality assurance system,was second to none. Our house was custom built on the [Penn] option "C",our block was not an easy one,being slopping and some rock,other builders shied away by saying we would need 8-10 steps just to gain entry to our home. But Adenbrook Homes and their team of engineers soon put that to rest with one step to gain entry to the home.1 comment
Adenbrook Homes ..Adenbrook Homes
Good morning Michael,
Thank you for taking the time to write a review and recommending Adenbrook Homes – we really appreciate your kind words! Our Adenbrook Homes Mid North Coast team are passionate ... Read more
about building quality homes and we are so glad that you enjoyed your building experience with us!Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Find out how Adenbrook Homes NSW, Port Macquarie compares to other Home Builders
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David and HelenMid North Coast, NSW
- NSW, Port Macquarie
- Verified customer
A very pleasant and professional finish to the building .
This home is our first from Adenbrook and the fourth new build that we have experienced. Your build is the only one that was stress and hassle free. We really appreciated your organisational methods, the friendly helpfulness of each of your Team members and the consistent attitude that nothing was too much trouble.
As Kondo would say, we received extra “sparks of joy” from Garth’s technical knowledge and very practical suggestions and your efficient communication Kristie. Both of you always made the process easier, more comfortable and ult...Read more
imately successful. Belina was the ideal introduction to the knowledgeable helpfulness of Adenbrook. During progress inspections we talked with several of your sub-contractors and found them all to be motivated, happy, friendly and willing to answer questions. You might be interested to know the window and sliding door blinds installers were amazed to find all of the window/door frames to be perfectly squared, making their job easier and quicker. Our own previous experience with both new builds and older buildings is that some windows and door frames would be out of true. Your carpentry sub-contractor is a gem. Please pass our thanks and appreciation on to the other Team members. We are impressed with the quality of the build and would willingly recommend Adenbrook to other prospective buyers. Thank you.1 comment
Adenbrook Homes ..Adenbrook Homes
Hi David & Helen,
Thank you for taking the time to write a review and recommending Adenbrook Homes – we really appreciate it. We are so proud that you chose to build your new home with Adenbrook Home... Read more
s Mid-North Coast and share your wonderful experience.Similar opinion? Write a review on ieatwords.com.au!
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larbeMid North Coast, NSW
- 4 reviews
- 2 likes
- NSW, Port Macquarie
- Verified customer
Loved being part of the Adenbrook Family
To all the Adenbrook staff,
We wish to thank you for our new home. But also for making every step a positive one; for working with us as a team to overcome any problem and make us feel important and our thoughts valued.
We wish to thank you for honouring the price on a contract that took so long because of the delay in registering the land.
To Bellina (the initiator), who started the process by calling it ‘your home’, listening to what we thought we wanted and giving lots of little tips along the way.
To Julie (the decorator), who was complime...Read more
1 comment
Adenbrook Homes ..Adenbrook Homes
Good afternoon,
Thank you for taking the time to write a review and recommending Adenbrook Homes – we really appreciate it. We are so proud that you chose to build your new home with Adenbrook Homes ... Read more
Port Macquarie and share your wonderful experience.Similar opinion? Write a review on ieatwords.com.au!
Tony BMid North Coast, NSW
- NSW, Port Macquarie
- Verified customer
Couldn't be happier with our new home
From our first contact with Belina we felt confident dealing with Adenbrook. Before we'd even committed to Adenbrook, she took the time to walk over our block so she was familiar with the land before going through our design options with us. That alone gave us confidence. The whole process was easy with regular updates from the team. Interior designer was Julie. she was amazing, giving us advice & taking many phone calls from us when needed. She wasn't forceful, but listened to what we wanted to achieve, was extremely helpful & most importantly...Read more
, supportive. Brett was in charge of the build & our contact throughout construction. He personally called me to introduce himself before construction & arranged to meet on site to ensure we were all on the same page. He's a lovely bloke & very approachable. His attention to detail was exceptional, ensuring a finished product we're proud to show off. We're really enjoying our new home & would recommend Adenbrook to anyone thinking of building.1 comment
Adenbrook Homes ..Adenbrook Homes
Good morning Tony,
Thank you for taking the time to write a review and recommending Adenbrook Homes – we really appreciate it. We are so proud that you chose to build your new home with Adenbrook Hom... Read more
es Port Macquarie and share your wonderful experience.Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
JacobMid North Coast, NSW
- NSW, Port Macquarie
- Verified customer
Home build
The build was very well managed the workmanship was very good a few minor issues after completion.
Took a long time for issues to be fixed
The final cost was as expected as we made a few alterations
Overall we were very happy with the house
1 comment
Adenbrook Homes ..Adenbrook Homes
Hi Jacob,
Thank you for taking the time to write a review and recommending Adenbrook Homes – we really appreciate it. We are so proud that you chose to build your new home with Adenbrook Homes and share your wonderful experience.... Read more
We wish you all the best on your next chapter in your new Adenbrook home!! Congratulations again! Warm Regards, Adenbrook HomesSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Kim MiddletonMid North Coast, NSW
- NSW, Port Macquarie
- Verified customer
Communication Plus
We were extremely impressed with our Adenbrook Journey, our beautiful home was built in a timely manner with loads of communication with friendly and supportive staff along the way.
I would build with Adenbrook again in a heartbeat. Thankyou.
Darren and Kim Middleton
1 comment
Adenbrook Homes ..Adenbrook Homes
Good morning Darren & Kim,
Thank you for taking the time to write a review and recommending Adenbrook Homes – we really appreciate your kind words! Our Adenbrook Homes Mid North Coast team are passio... Read more
nate about building quality homes and we are so glad that you enjoyed your building experience with us!Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
- NSW, Port Macquarie
- Verified customer
New home
The build was great hardly any problems at all the workmanship and quality was great there was not many problems with the building only a couple of discontinued tiles and laundry tub so we changed them with out any problems the final cost was around what we expected we would recommend adenbrook to anyone all staff was fantastic especially Brett.the supervisor thanks bob & Diane from lake cathie
1 comment
Adenbrook Homes ..Adenbrook Homes
Hi Bob & Diane,
Thank you for taking the time to write a review and recommending Adenbrook Homes – we really appreciate it. We are so proud that you chose to build your new home with Adenbrook Homes and share your wonderful experience. ... Read more
Our team strives on providing great customer service and keeping clients up to date every step of the way, so it’s great to hear that we have achieved this for you. The Port Macquarie team will be thrilled to read your kind comments. We wish you all the best on your next chapter in your new Adenbrook home!! Warm Regards, Adenbrook HomesSimilar opinion? Write a review on ieatwords.com.au!
Find out how Adenbrook Homes NSW, Port Macquarie compares to other Home Builders
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KathrenThrumster
- NSW, Port Macquarie
- Verified customer
Couldn’t be happier - Thank you Adenbrook
We moved into our Adenbrook home 5 months ago and we couldn’t be happier with the workmanship and build. Despite the delays at the beginning due to rain, the house build was finished about two weeks early! We had a wonderful experience from the beginning, the staff were all so lovely and easy to deal with. We changed a few things to the original house plans and the staff were very accommodating to make sure all our needs were met. This was our first build but I felt completely relaxed throughout the entire process. Our building supervisor was b...Read more
rilliant. We only had one issue after 2 months with our garage door and when I called our supervisor he had it fixed within two days even after 5 months if I have a question or want some advice and give him a call he is still there for us. Adenbrook don’t just leave you once your house is built, they call and check to make sure your happy with everything, they provide exceptional customer service and support. We will definitely build with them again in the future.1 comment
Adenbrook Homes ..Adenbrook Homes
Hi Kathren,
Thank you for taking the time to write a review and recommending Adenbrook Homes – we really appreciate it. We are proud that you chose to build your new home with Adenbrook Homes and share your wonderful experience. ... Read more
Our team strives on providing great customer service and keeping clients up to date every step of the way, so it’s great to hear that we have achieved this for you. Our team will be thrilled to read your kind comments. All the best on your next chapter in your new Adenbrook home. Warm Regards, Adenbrook HomesSimilar opinion? Write a review on ieatwords.com.au!
DanandKelPort Macquarie
- 2 reviews
- 5 likes
- NSW, Port Macquarie
- Verified customer
Buyer Beware of Adenbrook Port Macquarie
I strongly advise you to look elsewhere to build your new home and don't hand over any money as you will not get any of it back. I paid Adenbrook 3000k for empty promises, we were given a good price at the start but to good to be true we were in dealings with a sales person promising things that we were able to get such a bigger house, higher ceilings, walk in robe to 2nd bedroom (to name a few) and knew it was over our budget, they even shown us the wrong block of land the house was proposed to be built on because I stated I did not want tree...Read more
s on the block so they show us the block next door, according to Adenbrook the sales person has been moved on. Adenbrooks sales team were very apologetic for providing us with misleading information and stated it was just that particular sales person. After that we thought ok lets just get on with it, we proceeded to colours which was a pleasant experience however just about everything we chose was out of stock or unavailable or more money. This started to not sit well with me as we were already previously misled. We were offered the 1m promo which was great however the house was still smaller than the one we were originally shown and all the additional cost was starting to add up. So after this, I made the decision if there we anymore add on cost I was walking as the price was about 25k over where we started from. 1 more cost was added stating we needed to drop the garage down 300m, therefore, pushing the price up well past the 30k with still having a lot more cost to come as items were price as noted. I did walk and tried to request a refund for the 3000k that they assured us they would refund if we chose to walk due to the dodgy sales rep we first dealt with and they stated that it was already spent. I agreed to pay for soil testing and site contours, however, I was not going to be charged for services I have not been provided. I now will be contacting fair trading to report this matter which is time wasted and a hassle, therefore, I will not be recommending building with Adenbrook Port Macquarie.2 comments
Adenbrook Homes ..Adenbrook Homes
We're sorry to hear you were not satisfied with your Adenbrook Homes experience. We take this kind of feedback very seriously and would like to assist where we can. Could you please contact our team w... Read more
ith any further details by emailing [email protected] Kind regards, Adenbrook HomesI have contacted fair trading who have encouraged me to pursue this matter further however I would like to give you the opportunity to get it sorted before this next step. I would like to take this ma... Read more
tter off the public domain so Adenbrook by me contacting your marketing support is it just going to be a waste of my time as you did not want to entertain a refund of the money I gave you for a product that was different to what I agree to purchase even if it was not legit. You acknowledge that I may have been mislead and despite that it was offered by your employee I don't derserve to lose out because of your staffing choices so you need to be accountable even if that means you lose out on money. I can not use any of the information I receive therefore will not pay for it. I write to inform people to be aware not to attack your product. This is my experience and could be sorted if you understand my situation and resolve this and refund my deposit like you previously stated so I can go on my merry way.Similar opinion? Write a review on ieatwords.com.au!
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Adenbrook Homes ..Adenbrook Homes
Hi Alex and Bec,
Thank you so much for taking the time to leave this fantastic review. We are delighted to hear your had such a wonderful experience with our Mid North Coast team - they are certainly a dream team.... Read more
Wishing you all the very best in your new home. Thank you, Adenbrook Homes