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Reviewer Photos & Videos
Upset customerHunter Region, NSW
Ruined products, terrible service
Contents of entire parcel soiled due to faulty seal on 1L bottle of blue shampoo. Very difficult customers service and denied refund Even though extensive photographic evidence. I would not shop here again and strongly recommend others to shop elsewhere as prices are not that competitive and service is appalling.
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JLVSouth West, WA
Wouldn't shop anywhere else!
Brilliant customer service, product advice, products and delivery - from a fabulous team! Wouldn't shop anywhere else! Response to queries has been prompt, love the recyclable packaging and thoughtful free samples.
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karlie m.Greater Melbourne (Outer), VIC
My favourite online shop
Best customer service, and your items come so quickly! would recommend for all your beauty needs.
The process is so easy and you will always get a little sample/goodie that comes with your order!
Super satisfied with everything and can highly recommend to anyone.
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AussieKateMid West, WA
- 2 reviews
Tweezerman ProCurl Curler
Great website that is easy to find those "treasures".
Delivery was super fast & service is personal & helpful.
A business I definitely recommend to all & wil be using again myself in the near future.
So many goodies to choose from!
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Fantastic service
Along with getting a great price I am so impressed by how quickly they dispatch orders: I have ordered from Adore Beauty three times now and each time the products have arrived SUPER quickly, and with little treats and samples. Love!
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LozzaMonash 2904, ACT
- 2 reviews
Very happy first time customer
I received a sample of a product from elsewhere that I loved - so searched online to see who stocked it, and found Adore Beauty where I found the product not only on sale (so I bought 2 ! ) plus a full size bonus product included in the post Christmas sale deal, together with some free samples, with fast and free delivery. Win win for me, thanks AB and I'm sure I will be a return customer.
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NatalieSouth East Queensland, QLD
- 13 reviews
Consistently great
I’ve been shopping at AB for a few years now and never fails to impress! Shipping is free over a certain amount, and they ship it out pretty quickly as well. Products are amazing and are normally what I’m looking for. I’ve had the odd hit and miss but that’s due to the brand failing to impress and not AB itself. Oh and I always love the surprise with the Tim Tam :)
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The small things
The product I ordered came very quickly and had a tim tam included in the package which I thought was a lovely touch. Just one reason why I am a return customer.
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Donna85Brisbane
- 3 reviews
What a wonderful purchase experience!
I am so happy with my new cloud 9- and the freebie trial size products and Tim Tam! I was after the gold alchemy cloud9 which the actual cloud9 website didn’t even have stock of. I was so excited that adore beauty stocked this particular, sought after model.
I bought during the finicky period between Xmas and NYE, however received my item super fast in less than 2 days with their included free express postage. I will buy from them again soon and will be sure to recommend them to my friends and family.
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Best service, products and customer service
I've been using Adore Beauty for years and have never once been disappointed. The speed of delivery, samples and goodie bags are unbeatable. I think there is more competition now that Mecca have afterpay, but still.
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Kat
- 4 reviews
Love the products but hard to exchange
I bought a straightener for Christmas which was received next day but then decided I would like to upgrade to a better model, I sent an online request which states they will reply within 24 hours which they didn’t. I’ve emailed a request which bounced back and I’ve phoned through With no answer and now the model I want is gone so now I’ll just give up.
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Donna S
- 2 reviews
Great range, prices and service.
Received my first order,, and only took 2 days to here. I was sooo excited with all the little samples and bonuses :) and even got a single wrapped TIM TAM.. Thankyou,, so as well as being very happy with purchase,, it's those little small things that make it even better.. Will be a regular for sure.
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karen8Greater Melbourne (Outer), VIC
- 2 reviews
Beautiful products that live up to expectations.
Thank you again Adore Beauty for the prompt delivery of my last order during this busy Xmas period. Once again I am delighted with the product and it does exactly as was described on the site.
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JusticeSouth East Queensland, QLD
- 7 reviews
Great experience
Products are always true to description, prices are great and what flattened me was it came the next bloody day at no extra cost and during Christmas time I was surprised but very appreciative!
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Lizzis_573AU
- 2 reviews
Good prices, fast service and great samples
I order all of my serums and moisturiser through adore beauty and I always receive the products within 1-2 working days, with little goodies inside. Im onto my 7th order with consistent great service
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JGrayAU
- 5 reviews
Great range, great prices, great service, fast delivery
I've ordered a few times from Adore Beauty, and highly recommend them. They have products that are often sold out elsewhere. The website is excellent and has great recommendations. The package came the next day, with a few samples. So impressed !
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Adore beautyGreater Melbourne (Outer), VIC
good price & good customer service
Love this website. It always got discount with really good price of the skincare or cosmetic product I look for. Customer service is really awesome, they are much more better than the other ones in store. They pay attention & patient on what u really looking for, & give u a really good recommendation of what suitable for u with ur budget. Great online experience. & they always shipped very fast with little surprise(free samples or gifts or voucher).
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HayleySydney
- 17 reviews
Best online beauty store!
I have been shopping with Adore for around 1 year and am always happy with the products and service they offer. Adore always have great promotions, good product selection and most importantly fast and consistent shipping.
Customer service is exceptional and its just a really easy hassle free experience. Thank you Adore xx
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MishGreater Melbourne (Outer), VIC
- 2 reviews
very pleased customer
loved my order, came very quick
And the packaging was perfect. so much to choose from and prices to match all budgets
I will definitely be ordering again.
thank you Adore Beauty
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Nikmiller99Western Australia
Consistent 5Star service
A consistent and wonderful service. Great range of products. Quick and efficient service.
I live in a remote part of Western Australia and delivery from Adore Beauty of items never fails; 5 days from payment to being at my post office box awaiting collection and that includes a weekend. Due to living in a remote area I order a lot of things online and generally I allow 10 business days for it to get here, but not from Adore Beauty. They have a great range of products and have never failed with delivery.
A wonderful company that is consistent withe delivering on time every time.
Well done!
Thanks to this great company for making online ordering to remote areas an easy and quick process.
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Questions & Answers
Veeasked
Not sure which product to choose for Hyperpigentation. Any suggestions?
No answers
Michelle W.asked
I don't understand how you get such I wide verity great products..As some of the brands state they only sell from there website.
No answers
Olivia Lasked
If i placed my order on Monday and I live in Canberra, will my parcel be delivered by Friday with normal shipping?
No answers
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