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Julie M.Greater Melbourne (Metropolitan), VIC
Extremely happy
I purchased from Groupon at a very reasonable price the Plasma Fibroblast Pen procedure from Advanced Dermal Institute Richmond to have the treatment performed on my upper lip and mouth to tighten and erase some deep wrinkles
When I walked into the clinic I I was greeted by a very lovely lady known as Carolina she led me into a very clean professional treatment room where she gave a very informative blurb on the procedure and what I should expect to see on my face during recoupment time including instructions for the after care.
I have to ad...Read more
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The reviewer stated that an incentive was offered for this review
Happy customer
I had Plasma Fibroblast treatment on my upper and lower eyelids with Diane.
My experience was a pleasant one from beginning to end.
Wait times were minimal, the rooms are clean and pleasant, though humble.
Skincare products used could be better.
Diane was very professional, friendly and welcoming from the outset. I was provided with full information where I needed it, so there were no uncomfortable surprises either during the treatment, or post treatment.
I felt well cared for post treatment, and that the outcome was important, not only to me...Read more
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The reviewer stated that an incentive was offered for this review
Caring and Professional
I had Plasma Fibroblast done on my upper and lower eye and also around my mouth.
Carolina and Diane were very knowledgeable in the procedure. I was well informed before and after about the after care I would need.
I was asked to send a daily photo for Carolina to monitor my progress.
I am slowly improving but I can already see an improvement on my eyes.
I am extremely happy with the treatment and I would not hesitate for anyone to have this procedure done by Carolina or Diane.
Pauline Gouldthorpe
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Monique W.Greater Melbourne (Inner), VIC
Highly recommended for cosmetic tattooing / SIPL and light therapy for skin problems / plasma pen treatments
I have been extremely happy with all services provided by Advanced Dermal Institute. The eyeliner tattooing was fantastic, the medical grade light therapy machine they use has really made a difference to the appearance of my skin by resolving most of my skin problems. I have also had the plasma pen treatment for upper and lower eyelid and after only two weeks, I have noticed a good improvement to the overall appearance of this area. I was also provided with comprehensive information for aftercare treatment of the eye area and was asked to em...Read more
ail photos each day for a week so that staff could check that everything was healing well. I have been a regular customer since 2017 and have always found staff there to be helpful, knowledgeable and caring. I have no hesitation about recommending their services to anyone.Similar opinion? Write a review on ieatwords.com.au!
JessGreater Melbourne (Inner), VIC
Choose somewhere else for tattoo removal
Though the staff were lovely & easy to deal with, I would not recommend tattoo removal from this venue. I believe they’re using a hair removal machine & not the correct one.
I experienced a great deal of pain (not the case when visiting a different venue with the proper equipment).
I also experienced extreme blistering due to the high heat setting required from a broad spectrum laser. The blistering has left scarring & also effected my ability to ever get a good result from any laser removal.
My blisters then went on to be problematic in healing.
I can’t speak of their other services but definitely do not use them for tattoo removal.
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ZoeGreater Melbourne (Inner), VIC
- 2 reviews
Terrible customer service
I can honestly say that I have never experienced communication like this from any company, let alone a place that offers beauty treatments.
The lady that greeted me as I waited patiently on the chairs outside the treatment rooms spoke to me in such an abrasive, verging on aggressive manner after keeping me waiting for 15 mins that I made the decision not to have my third and final photo rejuvenation treatment. I chose instead to spend my money on an Uber home. People should be treated with respect, not like the way I was treated today. In the...Read more
world of social media and instant feedback, customer service like the one I experienced today is visible to everyone. Im very dissapointed and will not be a returning customer. I would definitely not recommend Advanced Dermal Institute.Similar opinion? Write a review on ieatwords.com.au!
Nez
- 2 reviews
Fantastic cosmetic Tattoo
I am a repeat client of Advanced Dermal Institute and just had my top eyeliner done and am very happy with the results!
Carolina is a very talented and skilled at cosmetic tattoos
I also had a lip blend tattoo done around 18 months ago and looks really good and has lasted well!
Highly recommend this place!
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Victor NMelbourne
- 9 reviews
- 1 like
- Verified customer
friendly service pleasant experience
I had some laser done on my face and it was very professionally done with friendly outgoing staff. painless very happy. seen good results plus reduction in hair in unwanted places
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CMIMelbourne
Absolutely the Tops!
I purchased a Groupon for a series of Laser Photo Revitalisation and I found the entire experience without fault. As a regular visitor to the US, I have visited a number of salons there for a variety of services. I must say Carolina and the Advanced Dermal Institute was as good, if not better than any of my overseas experiences. She is very professional, explaining what she was going to do and what I could look forward to. I am more,than satisfied with every aspect of their services and look forward enjoying more of their offerings. Highly recommended,
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Argina
- 2 reviews
Do not go there!
Terrible. Aleays sak to see proof of qualifications and experience. If they do not offer any instructions for aftercare, do not go back.
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JJCKilsyth South
Cosmetic Tattoo Eyebrows
Excellent service and 100% happy with results from day one to today (3 mnths after procedure) and they still look the same. Perfect colour matching, perfect shape - so natural looking, and very friendly staff. I would highly recommend Advanced Dermal Institute for this procedure.
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- Verified customer
An awful cosmetic tattoo experience
Note: I’m leaving this review today even tho my experience was 4 years ago, as it looks like my previous review was removed somehow. Seeing there are new 1 star reviews of people having similar bad experiences in 2017 & 2018, I wanted to add my voice.
I went to Caroline in late 2013 as I wanted to touch up my existing eyeliner and eyebrow tattoo a bit and create a more arched Angelina Jolie’s eyebrow effect.
My biggest mistake was I didn’t do my homework and didn’t look at the poor reviews - I wish I had!
My eyebrows were done in a ...Read more
rounded shape and nothing like the way it was drawn in the test. The colour was far too red. The cosmetic top eyeliner was uneven, fat on one eye and thinner on the other. The eyeliner tail at the outside corner went too far below the lower eye crease, giving me a permanently sad eye effect.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Terrible! Do not use!!!
I arrived for a procedure that I rescheduled to find out that I had to pay a $56 fee for rescheduling too late. I refused to pay and ask for them to refund my needling procedure and my the 5 laser treatments I paid for in advance. The manager refused to pay and threatened to call the police on me. She continued to refuse the refund. I eventually left and I am quite sure I will never see my money again and I didn't get those treatments.
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Horrible. Avoid At All Cost
DO NOT GO THERE!! I was stupid enough to buy a tattoo removal treatment session on Groupon. It only burnt my skin and will cause scarring. It's only been a week and my tattoo looks so bad and painful, will probably take months to heal properly. I did my research afterwards unfortunately and called a professional, the only laser worth using is the Q switched one. Don't do the same mistake and go to this highly unprofessional place.
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KajMelbourne
Friendly staff. Ontimw service
Very good service. Staff are friendly. You do not need to wait. Always maintain the appointment on time. Good location in Richmond close to public transport
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LarissaMelbourne
- 2 reviews
- 1 like
Very good experience
I've had a number of treatments at ADI and have been very pleased with the outcome and professionalism of the staff. Facilities are clean and staff are very efficient and friendly. Thank you.
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Fantastic job. Keep up the great work.
Thank you to Advanced Dermal Institute. You have taken care of all my manscaping needs. The girls here have done a fantastic job with all my hair removal needs. Laser technology used.
Keep up the great work.
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MichMelbourne
Excellent service and price
Purchased as vouchers initially and have kept going back. Microneedling really toned down a nasty dark large sunspot. Great for my fine lines. Very clean and welcoming.
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Duia AllzureMelbourne
Wonderful
The service here is outstanding! I did 4 sessions of laser hair removal and the result is amazing. I have thick hair but the staff know exactly the right temperature and treatment techniques which benefit my skin and hair type. Very knowledgeable and considerate! Love this place
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MichelleMoonee Ponds
Amazing Results
I have been going to Advanced Dermal Institute for Photo Rejuvenation. My decolletage in particulate was extremely sun damaged, and the photo rejuvenation treatment has nearly flushed it all away. My skin feels amazing. The staff have always been friendly, and given me good advice.
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Julie M.
Hi Julie,
All the deep lip lines gone in one session. ! Wow we are so so thrilled and happy for you .! The Plasma Pen, becoming a universal turn around alternative to surgery . See you soon . Warmest regards Carolina MangionThank you for your honest review, it was an absolute pleasure treating you.
I must say we are gob smacked with your results !... Read more