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Chris D.Wide Bay-Burnett, QLD
Very poor customer service.
I sent these guys a water damaged hard drive for data recovery. After confirming they received the part and telling me they would look at it that afternoon, I heard nothing from them.
I rang and left messages to contact me, but no response. I eventually got hold of someone on the phone and they said they would look into it and get back to me. They never did.
After a couple of weeks, I finally got hold of someone again and they had the nerve to tell me I was being aggressive by asking for answers and challenging them for not returning my calls...Read more
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KarenSouth East Queensland, QLD
- 7 reviews
Excellent service
Very happy with the service I received from affordable geeks. Tom was very professional, punctual and provided back up support to tweek an associated problem. Their service was well priced. I would definately use them again.
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Rocky WarrenSydney, NSW
- 3 reviews
Problems with Computers... Call a Geek
Geeks will one day rule the world. Well, maybe not, but the Affordable Geek who came to my business to fix my computers was an absolute genius and I really think he should be Prime Minister (not that Mr Morrison is doing a fine job). Thomas turned up when he said he would. He fixed my computers like he said he would. And he charged me for the time he said he would. If all businesses ran like this, the world (or at least the Gold Coast) would be a much better place.
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Karen N.South East Queensland, QLD
great service every time. Really happy
I use these guys all the time. When they were in Runaway Bay, Helensvale and now on Oxley drive. They always look after me and always friendly and knowledgeable. Keep it up guys.
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Adam W.South East Queensland, QLD
A++ Helpful People
Really Helpful bunch of people have used Tom and Nathan before. Both fixed my computer quickly each time. Recently took computer in and they sped it up now its working quicker then I can ever remember.
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Alan RSouth East Queensland, QLD
- Verified customer
Michael was great
Thanks michael for doing the data recovery. Got PC working and got all my stuff back no issues at all. Friendly guy real asset to the business. Will use him again thanks mate
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RaySouth East Queensland, QLD
- Verified customer
Excellent Service
Had my computer upgraded and now it runs faster than the day I got it. Did the upgrade at a fraction of the cost of new one quoted by HVN and was done in 24hrs. Thanks guys keep it up :)
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Ingrid SmithGreater Melbourne (Outer), VIC
it was just so helpful
Had a technician come to our place twice and he solved the problem without any fuss!!
I will highly recommend him to friends.
The cost was a fraction of what I have been charged elsewhere..
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BrianSouth East Queensland, QLD
Professional and Low Priced
Had affordable geeks fix our two tablets. Really professional good bunch of people at a low price thanks again. Will be using them again in the new future if i have anymore problems
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SusanSouth East Queensland, QLD
Fixed Iphones really happy
Took 3 iPhones in for repair. Really happy that they were all fixed. Apple store just wanted me to get a new one but they fixed them when Apple said they couldn't be fixed.
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Nicholas WSouth East Queensland, QLD
- 2 reviews
- 2 likes
Really Good Service
Had 2 technicians come to my place at 2 different occasions and they were really good. Fixed issue both times and very helpful. Much better than who I used to use.
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stheunissen21South East Queensland, QLD
- 2 reviews
- 2 likes
good job will use again really happy :)
had my computer looked at by Affordable Geeks and they were good. would be happy to use them again anytime. much cheaper than other quotes we got and they were only ones who explained it properly to me first. so much faster now really happy xoxoxoxo
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TerrySouth East Queensland, QLD
Don't believe the no fix no payment rubbish.
I called these guys in to do three things for me. I was told two weren't possible within 30 secs, so no issue with that as I didn't think what I wanted was possible but wanted to check. Then the third issue took three visits by two people and I was then told that wasn't possible either. It was a simple email re-direction on Mac. They charged me for the three visits and a total of $300. I then went to another IT company who did what these guys claimed wasn't possible within 30mins. I have contacted the owner twice to complain and get a refund but nothing. So apart from being unable to fix an easy issue they do charge for stuff they can't fix so the statement on their website is false and misleading. Rubbish service.
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rossann123South East Queensland, QLD
- 12 reviews
- 18 likes
PC repairs? No Fix No Fee Guarantee - LIES!
I had a problem with my desktop, they advertise "No Fix No Fee Guarantee" their response was to tell me to buy another pc! that was their supposed fix! Dont bother going to them! Initally, their web site had the wrong address (not Google, but their site) they changed it recently, I received an email from them asking me to pay cash as their system would bill me twice if I paid by Credit Card!! They are misleading and deceptive and just could not do the required work. Their response was to advise me to buy another pc.......I took the "unfixable"...Read more
pc to another pc repairer, they had it less than two days and my pc has never been better. (and still is going strong) Avoid them. Initially they had the wrong address for their business, dont have a trusted payment system (as per their own email) and can not fix pc's. RUNSimilar opinion? Write a review on ieatwords.com.au!
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