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Reviews

4.3

183 reviews
5
(131)
4
(25)
3
(4)
2
(4)
1
(19)
  • Build Stage
    • Post-Construction (40)
    • Mid-Construction (1)
  • Customer Service
    4.9 (39)
  • Site Admin
    4.9 (35)
  • Timeliness
    5.0 (34)
  • Structural Integrity
    5.0 (33)
  • Plumbing & Waterproofing
    4.9 (32)
  • Electrical & Lighting
    4.9 (32)
  • Flooring
    4.9 (30)
  • Transparency
    4.9 (28)
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Reviewer Photos & Videos

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  • Verified customer

Thank you Affordable Living Homes

published

We would like to say thank you to all the lovely staff at affordable living, for taking my phone calls the reception, and all the other lovely staff that has helped us with our lovely home. Thank you to nick, Steve, Andy, Cathy, Maddy and all of the other remaining staff that has helped us along this amazing journey that we will cherish in the future. Thank you and I hope you all have an awesome Christmas and happy new year.



Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJanuary 2022
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Vhonani M.

Vhonani M.Perth, WA

  • Verified customer

Home building

published

The best experience from the start when I met Nick Gleeson. Thank you Nick for my beautiful home. Everything I wanted. I was so excited when I got my keys now I'm scared to move in because I just wanna look at it the way it is. Love it so much.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateApril 2020
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  • Verified customer

highly recommended the company to all friends and family

published

From the initial fb message I received from nick Gleeson we have had a amazing run throughout our building experience. Everyone was very upfront with everything and nick was very good with us when things got a bit tough and worked with us through it all. As a previous affordable living staff member I can say I was treated extremely well through the process as a client and I highly recommended the company to all friends and family.



Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMay 2018
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  • Verified customer

Great experience for us to have Affordable Living homes!

published

It was a great experience for us to have Affordable Living homes as our builder. The staffs are friendly and helpful with the service through the process and they have a great communication between customers which really help through a lot to make our house come true! I will highly recommend them to help and assist you like they did to us.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateApril 2018
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Jade T.

Jade T.Perth, WA

  • Verified customer

Very Thankful

published

From the moment I met Nick Gleeson I knew I was going to be taken care of

First impression is always good for me and I felt comfortable with Nick

Nick explained everything that we needed to know and if we did not understand he always went the extra mile to help us

He said he would stay with us from start to finish and he kept his word

If there was anything that needs to be fixed changed or chased up Nick was always there to sort it out

Im very thankful for the journey we had in building our home

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateNovember 2022
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  • Verified customer

Fantastic process from start to finish

published

The whole process has been fantastic from start to finish. Affordable have been extremely professional throughout and the communication has been brilliant. Everyone we have dealt with have been great especially Ryan McWhiter who got out build where it needed to be and we couldnt be happier with the end result. We would highly recommend Affordable Living to anyone.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJuly 2018
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christopher

christopherPerth, WA

  • Verified customer

Our build with affordable living

published

Nick Gleeson was amazing and helped us through the whole process
Any mishaps in building that we picked up in final inspection were fixed within a week
Pretty happy with the whole process including their website which followed the whole build process and even have family members currently building with them
Costing was pretty on point and we got what was expected

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateApril 2018
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Review collected in partnership with Affordable Living Homes

Alex S.

Alex S.Perth, WA

  • Verified customer

Excellent from start to finish.

published

Nick Gleeson from Affordable Living was absolutely amazing going the extra mile to getting us into our first home. The whole team at Affordable Living were so brilliant and professional. The house actually exceeded our expectations on quality. Most importantly a company that takes pride in providing a great product/service.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateNovember 2022
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  • Verified customer

Excellence service and guidance

published

Excellent service and guidance for us to have our new home. Affordable Living was always available and helpful with all our inquiries and questions from the beginning of application to colour selection then to building our house. THANK YOU Affordable Living Homes for all your help. God bless you all!

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateApril 2018
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  • Verified customer

Great people do deal with

published

Very happy with the build. Had no issues at all. Great people do deal with and even though it was over the Christmas break it was fast and efficient. Thanks to Cale and the team that made it all happen. Now for our journey to begin. It has been an amazing experience.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2018
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Brittany S.

Brittany S.Perth, WA

  • Verified customer

Amazing building experience!!

published
  • +3
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Build StagePost-Construction
Construction End DateOctober 2022
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Review collected in partnership with Affordable Living Homes

Pax Dominic

Pax DominicPerth, WA

  • Verified customer

The Affordable Living Team was Solid

published

Thank you to the Affordable Living team for helping us escape the rent trap and get into our first home. Linked us to reliable finance consultant and conveyance team. What I found best was how the Team listened our needs and let us have our own fingerprint into their house design. We trusted the process and the team delivered and we felt they were beside us every step of the way. Communication was solid and that is very important. Again thank you and would not hesitate to recommend to friends and family again.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateAugust 2022
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  • Verified customer

Brilliant and incredibly

published

Affordable has been brilliant and incredibly helpful from the very beginning. Nothing has been too much and every question we have had has been answered with no hesitation etc. Thank you for everything Affordable, you are all amazing.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2018
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DeeO

DeeOPerth, WA

  • Verified customer

Stress-free, impeccable build!

published

Moved into our home built by Affordable Living in April 2018. Since then, there have been no issues. The selection, pre-start and building process has been stress free. It has been built with the highest degree of care and workmanship, and the quality of our first home is second to none. I would like to especially thank our supervisor, Adam. At any meetings we had with Adam, he was happy to answer all our questions and was very thorough during the PCI meeting. Also, thank you Cathy for promptly answering our queries and being readily available to discuss anything about our build.

I would not hesitate to build through Affordable Living again in the future. Thanks again to the team for making the process stress-free and enjoyable!

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateApril 2018
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Review collected in partnership with Affordable Living Homes

  • Verified customer

AFFORDABLE LIVING are highly recommended special mention to ADAM STRAUCH a very kind man...JOB WELL DONE !!!

published

Amazing experience with affordable living, they informed every detail, every step of the way .Thank you so much affordable living to achieve our dream of building our home. Affordable living are highly recommend.

Customer Service
Transparency
Site Admin
Build StagePost-Construction
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The reviewer stated that an incentive was offered for this review

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  • Verified customer

everyone from Affordable Living Homes was so helpful

published

Thank you so much for our first real home everyone involved was so helpful we just can’t believe how fast our home was completed our kids are so happy we will be moving into our new home soon me and Violet are so happy for the way we monitored the progress through the tracker and inspections were great thank you every one involved in Affordable living.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJanuary 2018
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  • Verified customer

The best experience!

published

We had the best experience with Affordable Living, thank you for your patience and professionalism. Thank you for giving us opportunity to have our dream house. Thank you and God bless. We will be happy to tell our mates our marvellous experience with Affordable Living.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Build StagePost-Construction
Construction End DateMay 2018
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  • Verified customer

amazing deal with affordable living

published

It has been amazing dealing with affordable living. They were very helpful when we had any inquiries and have made building our house so easy. Will definitely recommend to our family and friends Thanks a lot.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateDecember 2017
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  • Verified customer

exceptional service and guidance

published

I was very happy with the process with Affordable Living. Each stage was meet with exceptional service and guidance with all their consultants and supervisors. All questions were answered quickly and friendly. Would highly recommend them to friends and family.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2018
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  • Verified customer

Dreams fulfilled

published

Thank you very much for all your help to fulfil my dream to have my own house. Especial thank you to Adam Strauch for helping me... You’re a legend mate.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateApril 2017
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Questions & Answers

wanderer23

wanderer23asked

Hi guys, how much deposit you gave to affordable living? Is it 2,500? 1,500 for house and 1,000 for land? And if ever the loan didn't approved will we able to refund the deposit that we gave?

4 answers
Heidsnpaulie
Heidsnpaulie

Hi. Yes $1500 for plans. $1000 for land deposit. Pretty sure that if finance fell that we would only get the $1000 from land back but not the building plan deposit.

mayanayah
mayanayah

$1500 for home deposit, $2000 land you cant get refund on the home deposit but the land you can!

steve
steve

My question is why would you want to get a refund for the building plan?

chloe09

chloe09asked

can anyone tell me the rough build time for affordable living? saw some recent coments of a year from when titles are released i was hoping around 9 months?

2 answers

been told 27 weeks give or take so whatever that works out to in months

No chance. My house, they said 9 months. Their contract is 260 working days, which is 12 months.
That is after taking the building permit, which they keep right to 45 working days.
At the moment, I am stuck without being able to get council approval. Because, they did not refer to DAP before signing my building contract. They are not honest or reliable.
If you have not sign a contract with them, stay away from them

Singo88

Singo88asked

Hi guys, this is my first time building and I just can't decide who to go with. I've done the rounds but I can't decide between Homestart and Affordable Living. Now I've read reviews on all of them and I can see both has their fair share of negative feedback, however I also understand that most people who have had a good experience tend not to share it, you know the old sales anecdote when you make a customer happy they tell one person, piss them off they tell 10. I know there are potentially better companies out there however they are not able to offer me as much due to my budget. To be honest with you both the reps at these companies have gone above and beyond to help me, I know they want the commission but they seem to be very upfront (one even talking me out of spending more money!). I already have a block, I just need to work out who to build with.. The designs themselves are pretty similar and around the same price. Any advise?

5 answers
BobsYourUncle
BobsYourUncle

Hi,
I think most poor reviews and experiences are because expectations are not set properly.
The first thing people need to realise is that when you visit a display home, it includes all the trimming - the most you can pay for the house. When you sign up, you're paying for the bare minimum, so make sure you are aware of this.
The second thing I will tell you is that the process of building a home involves many different people - the sales person will promise you the World, but usually can't deliver on a few of those things - make sure you have any promises written down. Then you meet your pre-start (or start-up) person to discuss your furnishings and any additions - make sure you do your homework on what extras you may want beforehand because these meetings are long and overwhelming. It is the only opportunity you get to customize your house without having to pay for the 'change'. Any other changes you need to pay a fee.
...tbc...

BobsYourUncle
BobsYourUncle

Then you have your account manager who sits in an office all day and has no idea about the building process and is generally useless or unhelpful - their job is to maximise the money they make on your house and minimise your contact with the site supervisor - I've heard of some building companies who refuse to let you meet your site supervisor (Celebrations, for example) - this is not good. Then you finish up with your site supervisor - this is the person you want to be your best friend. Most good ones will do what they can for you, but in the end they can only do what is on the house plans - they are your 'bible'. If they do something extra for you, get them a carton of beer - they'll look after you all the time from that point on!
…tbc…

BobsYourUncle
BobsYourUncle

We built with Affordable Living and were happy with the process - our expectations had to be adjusted a few times, and you learn a lot when you build for the first time.
Remember - these building companies are the entry-level builders, you're buying a Chery branded house, not a Rolls Royce!

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