Aldi mobile service has given me something that the big Telcos couldn't or didn't want to! Reception inside my home! No am not in the countryside, I live close to Tweed Heads. Perfect call reception inside! Not a big ask but they seem to be the only provider that can do it. Thank you so much for doing what the others couldn't

Switched to Aldi Mobile after finishing up with my previous Optus contract and it's been great value for money. I initially had some issues with porting my number, but the customer service team responded pretty fast and it was resolved. Love that the data rolls over to the next month and they also use the Telstra network, so you still get the same coverage.

After transferring from boost to aldi I can't receive mms. Phones call center twice not much help though. The setting issue/ I know the other networks send you text with setting. Here you have to struggle

I have a coverage issue, in amongst the lengthy email received from aldi was this gem ...

Directly from aldi
“Can you confirm if you are trying to call normally or if you are trying to call over 4G or WiFi as these are not currently available with ALDIMobile”

I tried to see if it was obvious on their website, nope it does not plainly state that aldi does not use 4G for calls ... it says it uses 4G ( which by deduction could only be data)

I think this is what would be called deception by omission.

We have 6 aldi mobile prepaid between our family the latest one I activated 5 days ago online without any problems.
I don't understand how so many reviews on here people saying that activating is difficult,it's easy and straight forward as long as you fill out your correct details that are required.
I can't comment on the customer service in the call centre as IV never had to ring them.
IV never had a problem my auto recharge works well so does my data roll over .
For $25 a month 18g data and international calls how good is that

Transferred to Aldi Mobile 8 days ago - still can't make or receive calls - just told it is a network outage and they can't tell me when it will be fixed.

it would appear that Aldimobile auto recharge will happen sometime during the last day of the current service. However, it could be that your current plan is disconnected prior to the auto recharge being activated. In which case you will be charged at the pay as you go rates from your available credit. If you don't have any credit then your service won't work. Aldimobile acknowledges this in their FAQ and says that they are justified in using this credit. They may think so, you may think so, but I think it is unjustified and as it is in Aldi's interest to operate this way. It spoils an otherwise good product.

Online recharge not working all the time. its very hard to recharge. stay away from this company and get optus or Vodafone and easy to use. thank you for reading

Aldi have the dubious honour of being the most unhelpful mobile company I've ever dealt with. I spent a week trying to activate my SIM, they wouldn't tell me what the problem with the port was, they just kept sending emails saying you need to activate your sim, I sent them every bit of ID and paperwork they asked for, just nothing. The call center hung up on me 3 times. I would never, ever want to be with Aldi again

Aldi is good until you come to the end of the month. There is a lag between being charged for a new month and being able to use your phone. They have a bizarre PAYG system to cover this lag which lasts about 5 minutes. Very annoying and inconvenient.

I didn't realise we have so many brain-dead incompetent tech users in Australia until I read the self-confessions right here. Aldimobile has excellent call and data deals and is on the Telstra 4G network. Great reception, great APP and its so easy to create an account, register and activate the SIM online. Absolutely highly recommended !.

I find it has good coverage and all that, but their notifications about plan renewals are a bit lousy. I'd expect some kind of notification in advance than the day its due.

I am happy with the mobile sim and data on my Aldi $25 package.
The change over with my own number was so quick and easy.
I used to be with Optus on a plan, including phone, but when the contract was finished i found Aldi had a great value sim/data, so moved across. The only thing i miss, is that Optus had a really great feature so that you could donate your unused data before it expired to young Australians who could benifit.

Been with Aldi mobile for 2 years now. Great value. Never had ANY issues because I learnt how to use a smartphone FIRST n read all the info.
Light user who accumulated 25gb r'over data. Currently in hospital and that r'over data is now in play. A godsend. I have 6 friends & relatives on the same Aldi plan as I. The only one who ever complained, initially, is technically challenged, won't take the time to learn and will therefore forever be dependent n stressed out.