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98 questions from our users

Celestina H.

Celestina H.asked

Stirling STR-23RSJAIF (Oct 2013-2017)

Can I get the user manual to download?



No answers
Sam

Samasked

Stirling STR-23RSJAIF (Oct 2013-2017)

What does ef mean comes on whenair turned on not working

No answers
Robert E.

Robert E.asked

Stirling STR-23RSJAIF (Oct 2013-2017)

What is P9 the system shuts off and after some time comes back on and it is only when we have the heater going

No answers
Jackie

Jackieasked

Stirling STR-23RSJAIF (Oct 2013-2017)

HI what does P9 mean as a code on Sterling air conditioner please? Brand new installation.

No answers
Sheikh S.

Sheikh S.asked

Stirling STR-23RSJAIF (Oct 2013-2017)

EA error how to get it fix?



No answers
Brian M.

Brian M.asked

Stirling STR-23RSJAIF (Oct 2013-2017)

flashing EU code unit appears to work internally but can’t see roof unit to check what’s happening out there

No answers
Alf

Alfasked

Stirling STR-23RSJAIF (Oct 2013-2017)

Outdoor fan stops after about ten minutes

No answers
Sue

Sueasked

Stirling STR-23RSJAIF (Oct 2013-2017)

What is the error message E9

No answers
Tina

Tinaasked

Stirling STR-23RSJAIF (Oct 2013-2017)

What does EF mean ?



No answers
Craig S.

Craig S.asked

Stirling STR-23RSJAIF (Oct 2013-2017)

i have a aldi stiring str-23rsjaif that has a fault code of "eu" need help was brought from sunshine store in 2017

1 answer
Brian M.
Brian M.

Craig any news on EU issue

mmadoery

mmadoeryasked

Stirling STR-23RSJAIF (Oct 2013-2017)

My air conditioner won't turn on anymore and I can't find any buttons on the unit to turn it on/off. The remote control appears to be working but nothing happens on the air conditioning unit when I use it. Has anyone else had this problem? Aldi/stirling customer service has been useless.

No answers
Peter S.

Peter S.asked

Stirling STR-23RSJAIF (Oct 2013-2017)

Have a small Stirling air conditioning system in my bedroom the on the outside unit is not running and the inside unit is running ok but will not get cooled

No answers
kat

katasked

Stirling STR-23RSJAIF (Oct 2013-2017)

I phoned and emailed Tempo - no response. Obviously no after sales service at all! How do you access 5 year in home warranty?

No answers
Islutt

Isluttasked

Stirling STR-23RSJAIF (Oct 2013-2017)

What error 13 mean

No answers
Islutt

Isluttasked

Stirling STR-23RSJAIF (Oct 2013-2017)

What 13times light flashing on outdoor main pcb

No answers
John M.

John M.asked

Stirling STR-23RSJAIF (Oct 2013-2017)

Hi guys. had this unit for 3 years no problem. For some reason i cant turn off the display lights on the head unit. Anyone got a quick fix.

No answers
Simon Long

Simon Longasked

Stirling STR-23RSJAIF (Oct 2013-2017)

If e6 appears should I just call technician or is there another way around it?

1 answer
John M.
John M.

I turned the fan with my finger and it worked. It like the fan gets stuck in a possition and wont start sending a E6 error.

Pete

Peteasked

Split System Air Conditioners

Our Stirling split system isn’t giving us cold air.... have had an air con guy come out twice and all is good.... have only used about 5 times as it just doesn’t get cold... is there something we can do to correct the problem thanks

No answers
Angela M.

Angela M.asked

Split System Air Conditioners

My Aldi split system is leaking inside the house. What do I do?

No answers
Angela M.

Angela M.asked

Stirling STR-23RSJAIF (Oct 2013-2017)

It’s leaking on the inside. What do I do?

No answers
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