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Reviews

(20)
(3)
(1)
(1)
(1)


Jade

JadeSouth East Queensland, QLD

  • 4 reviews

Best water filter!

published

Water tastes so much better when filtered with the UltraStream. Easy to install the above bench system and quick to use. Best customer service as well! I had issues with the courier service delivering to the wrong address as they wouldn’t respond so I called alkaway and they found out what had happened and kept in touch with me until I received my filter.

Purchased at AlkaWay for $649.00.



1 comment
AlkaWay
Ian Blair H.AlkaWay

Thank you for sharing your experience Jade! Best wishes, Michael


Expensive but worth it!

published

Purchased in July 2021 at Alkaway for $550.00.

1 comment
AlkaWay
Ian Blair H.AlkaWay

Thank you for your review Jesse!

Andy

AndyMurrumbidgee Region, NSW

  • 12 reviews

Great filter

published

Purchased in July 2021 at alkaway on line for $650.00.

Nik

NikIllawarra, NSW

  • 2 reviews
  • 1 like
  • Verified purchase

Brilliant tasting water at an affordable price

published

Purchased in November 2021 at Alkaway Online Store for $725.00.




Cant live without it anymore

published

One of the best filters in terms of ‘value for money.’ Our water now tastes so much better & it feels so much lighter & easier to drink. Australia puts so much fluoride in water & this has harmful effects on your body, so got the extra fluoride remover. Since getting this filter, my health condition has improved. Would highly recommend this filtration system :)

Purchased in January 2021 for $750.00.


Linda

LindaSouth East Queensland, QLD

ultrastream system and filter

published

I purchased a alkaway ultrastream system awhile ago and the system started to leak out water everywhere.... i contacted the person i purchased it from and he replaced the filter and fixed the leak however I had to pay for the new filter even though the unit was faulty - not really happy about that - so I dont want to go back to him...... Now that i need a new filter I have realised i have no base? They never gave me the base back and it is all open in the bottom of the unit?.... extremely frustrating.....

So I am needing a new filter and another base! this is going to be an expensive exercise - can anyone tell me who to go to for this... i live in Brisbane

Purchased in May 2021.


Sam H

Sam HWolverhampton

Amazing filter! Fantastic company!

published

I purchased my ultrastream alkaway over two years ago now and I have to say it was the best decision I even made! In fact I am based in the UK and this product is unrivalled for its quality and price in the market place. Other comparables are extremely costly. However the ultrastream is incredible value! This has transformed our water from hazy and distasteful to fresh, clear and wonderful. Fantastic company and incredible product! Really really pleased!

Date PurchasedOct 2016

  • Verified purchase

ultrastream filter

published

Bought ultrastream water filter, first the water tastes like fish, and i tested the water for hydrogen, you already guest it, zero hydrogen, nothing, I want this problem fixed before i start posting videos about this terrible filter, i have an aquagear water filter, and it makes the same Ph as the ultrastream, for a filter that costs $70, i tested utrastream water several times with the same dismal results, if alkaway is reading this, plz contact me to help me fix this problem. Thank you.

Date PurchasedJan 2022
1 comment
AlkaWay
Ian Blair H.AlkaWay

Hi Sam, we don't have your contact details please call us on 1800 268 469.

  • Verified purchase

Awesome product.

published

About 5 yrs ago, I was looking at quality water filters but they were right out of my price range. Alkaway was one company I checked for filters. At the time the Ultrastream wasn’t available but in the works. It certainly was an answer to prayer for me.
It takes out all the nasties and puts in the good stuff. I think it is reasonably priced for what it does. I cannot drink tap water anymore and even some bottle water has a funny taste.
It is well worth having. Also very fast delivery and great customer service.

Date PurchasedJun 2013

Tank Water

published

Hi, We are on tank water and have had the UltraStream for a couple of years and it tastes wonderful. Our tank is about 20 years old, perhaps Lori W needs to clean her pipes or tank. We dislike buying bottled water because of the plastic pollution and refill our own bottles and take it with us. It tastes way better.

Date PurchasedJan 2016

we love our ultra stream filter

published

We have been using our ultra stream filter for 3 weeks and are very impressed. Adelaide is known for its foul tasting water. Never knew water can taste this good. We recommend the filter to everybody. Thank You very much alkaway for Your wonderful technology. We seem to have more energy and just feel better.

Date PurchasedJun 2018
1 comment
AlkaWay
Ian Blair H.AlkaWay

Lori W

Lori WAU

  • 3 reviews
  • 2 likes

Tastes terrible

published

I have an under sink Ultrastream and it tastes terrible from day one. I am on tank water and did explain this at the time of purchase. I also have two filters at the water tanks before our drinking water gets to the Ultrastream. We change these filters every 6 months.

Date PurchasedFeb 2018
2 comments
Lori W
Lori W

Alkaway have contacted me and are trying to sort out the problem with the taste of the water

Lori W
Lori W

I am happy to say that Alkaway has solved the problem and it tastes great now, thank you Leon for persevering..


Shar

SharSouth East Queensland, QLD

  • 5 reviews
  • 8 likes

Wonderful Customer Service

published

I just want to focus on expressing my thoughts on Alkaway's amazing customer service. They have been extremely helpful, and have such a solid genuine customer focused mantra, I would say they are one of the best companies you could ever deal with, if any issues arise they will be happy to help, so thank you Alkaway!

Date PurchasedFeb 2018

Cymkyan

CymkyanCanningvale

  • 9 reviews
  • 2 likes

Ok

published

I've been using it for four years now. No faults so far and customer service is top notch. One of the earlier replacement filter I had was bad and broke. The company replaced it immediately. The only problem I have is that the rubber at the bottom of the unit (to prevent slipping) gets loose easily

Date PurchasedSep 2013
MusicVeg

MusicVegSan Remo

  • 8 reviews
  • 1 like

Expensive but brilliant

published
Date PurchasedSep 2015

Excellent non-electric mineral water ionizer

published

I recognize this product by a Facebook link, it is a mineral water ionizer without electricity. Very easy to install.
The taste is very very good. It removes out chlorine and fluoride, very good product. We enjoy it really a lot.
Thank you very much AlkaWay. Hope you could bring us more excellent water filters.


Phoebe

PhoebeSydney

I ditched my chinese alkaliser (for good reasons!) and purchased the Ultrastream

published

The Ultrastream has filtration test results for the life of the filter.
The test have been done by an independent tester.
It is made in the USA in a highly certified factory. I found independent test results for H2 too.
The H2 in the water is really making a difference to my health and energy. I found out H2 is made by electric water alkalisers which are much, much more expensive.
It makes alkaline water. It filters out fluoride, chemicals, heavy metals and more.
All I can say is don't trust Chinese made filters as my experience was bad!


Pippi

PippiGold Coast

  • 2 reviews
  • 3 likes

A really good water ioniser without all the troubles of the electric ones!

published

I used to have electric water ionizer and it was always having to be repaired because of calcium problems. When I was told that the Ultrastream would be better than my electric unit which I paid so much money for I was a very skeptical but I am very glad to say that I needn't have been. Another benefit is the filtration, it even takes out fluoride. I had to have all sorts of prefilters with my previous electric water ioniser but with this one everything is in the one filter. So much easier in so many ways.


John m

John mNew Farm

  • 2 reviews
  • 7 likes

Can't beat the USA for Clean water systems.

published

Joanna B.

Joanna B.Richmond-Tweed, NSW

  • 2 reviews
  • 4 likes

The Ultrastream has made me a water snob!

published

Yes, I admit it, I am a water snob thanks to my Ultrastream. I can't go anywhere without my Ultrastream water. Once you've tried it there is no going back to tap water. Tap water just tastes foul to me now. I think the fact that the Ultrastream produces extra hydrogen makes a big difference to how hydrating this water tastes. The Ultrastram is not like other water filters that just take out some of the nasty chemicals. It actually takes out almost all the nasties plus puts in amazing health giving alkaline minerals. I also love that I have it installed under my sink so that I don't need a bulky filter on top of my bench. My kids love drinking Ultrastream water and have become water snobs too.


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Questions & Answers

Kim Anh Nguyen

Kim Anh Nguyenasked

I care about this product. As I don not live in Australia, so I would like to know if this product has the spare filter or not. My friend bought this product 3 years ago and she told me that her product included a spare filter. What is the price of the filter if I buy one more? Many thanks

1 answer
Andy
Andy

It comes with a filter but not a spare one. Filters are $250 each.


Lori W

Lori Wasked

I have an Ultrastream and it tastes terrible. May I ask why?

2 answers
Shar
Shar

I had a similar problem, I live in an area with very alkaline water (Perth) and the Ultrastream makes the water even more alkaline, beyond a certain PH level the water becomes unpalatable.

MusicVeg
MusicVeg

You need to contact Alkaway and ask what you can do. Go to their website.


Chris E

Chris Easked

I'm about to purchase my first Alkaway filter
We have 'cast iron' mains pipes delivering our water supply consequently we have to clean iron residue build-up from the Ceramic component on our current filter every week
Will I have any problems with Iron Residue or other build-up affecting the Alkaway?

2 answers
MusicVeg
MusicVeg

You need to contact Alkaway Australia direct, I would suggest emailing or phoning them. They will be happy to answer your questions, just go to their website for information too.

AlkaWay
Ian Blair H.AlkaWay

Hi Chris,
Our independent lab tests show that the UltraStream does remove over 98% of iron for the life of the filter. However we would highly recommend installing a polyspun pre-filter just before the UltraStream to protect it from being clogged with the iron residue and potentially reducing the filter life.

Please call me on 1800 268 469 if you would like to order or have any further questions!

Best wishes, Michael


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