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Reviews

(97)
(5)
(0)
(2)
(42)


Fixed oven knob.

published

Excellent service. The technician Joe was friendly and professional. He completed the job accurately and quickly. We can now use our oven to cook again. Thank you for fixing it!!

1 comment
All General Whitegoods Service
Kerrie D.All General Whitegoods Service

Thank you Mel for taking the time to write us a great review. Joe is an excellent technician. Regards Kerrie Operations Manager


Maria

MariaSydney, NSW

Awesome job

published

Kieren called me 30 minutes before attending, worked out the problem, solved the problem and cleaned up as well. He was very kind and helpful, explained what to do next



2 comments
Maria
Maria

highly recommend All General Whitegoods

All General Whitegoods Service
Kerrie D.All General Whitegoods Service

Dear Maria, thank you for the 5 star review! Glad Kieran was able to resolve the problem for you Regards Kerrie Operations Manager

Great service, John. Thank you.

published

John came out to fix our LG fridge today, he knew what the problem was immediately and fixed it quickly. Left me with some general maintenance advice for the future as well. Doorbell was busted, thank you for ringing me twice and not leaving. Was nice to my dog too. John, you were fantastic. Thank you.



1 comment
All General Whitegoods Service
Kerrie D.All General Whitegoods Service

Thank you for the 5 star review. I'm sure John will recognise your name :) Regards Kerrie Operations Manager

Perfect service booking and tradesmen

published

Excellent service booking staff and service men. I have been using AGW for
different repairs for my GE fridge. All service men have been very professional and did a great repair job. My last service call was organised to replace the faulty defrost thermostat. Mat did the service and the repairs and made me have my fridge back for the weekend. Thanks Mat.

Farnaz

1 comment
All General Whitegoods Service
Kerrie D.All General Whitegoods Service

Dear Farnaz, thank you for your great review. I have passed your feedback onto Matt. Regards Kerrie Operations Manager


Terry Brennan

Terry BrennanSydney, NSW

  • Verified customer

Gas Cooktop Service

published

Joe was very efficient and courteous in servicing our cooktop and the job was finished very quickly.
The response by AGW to look at the problem was very quick and the parts delivered and installed a day or so later.

1 comment
All General Whitegoods Service
Kerrie D.All General Whitegoods Service

Thank you for taking the time to write your review. Glad we were able to resolve the issue quickly for you Regards Kerrie Operations Manager


Excellent service

published

From start to end, this was a very professional service. I was provided with realistic timeframes and was constantly updated. A special thanks to Joe, the technician who has is extremely knowlegeable.

1 comment
All General Whitegoods Service
Kerrie D.All General Whitegoods Service

Thank you Quentin. Appreciate the review. I will pass on your thanks to Joe. Regards Kerrie Operations Manager


Selina

SelinaSydney

  • 2 reviews

2 MONTHS AND WAITING...

published

My SMEG dryer had its first service call on 11/12/2019. 5 service calls later and we are in Feb and my dryer still does not dry. I have been told they will keep sending a technician out until it is repaired. Two months without a functioning dryer is in my opinion totally unsatisfactory customer service. I expected more.

3 comments
All General Whitegoods Service
Kerrie D.All General Whitegoods Service

Dear Selina I am very sorry the dyer in not fixed. Please call me on 87888666 and I will try and resolve for you ASAP. Regards Kerrie Operations Manager

Selina
Selina
All General Whitegoods Service
Kerrie D.All General Whitegoods Service

Kris

KrisSydney, NSW

Cant fault overall service

published

The service consultant joe was very friendly, on time, prompt with fixing and replacing parts required replacing and also tidyed up prior to leaving by removing broken items and excess packaging. Could not fault in anyway. Thanks joe!

1 comment
All General Whitegoods Service
Kerrie D.All General Whitegoods Service

Thank you Kris for taking the time to place your great review. Joe is an excellent tech and I will pass on your thanks. Regards Kerrie Operations Manager

Anne

AnneSydney, NSW

  • 2 reviews

Excellent service

published

Joe was on time, highly professional and helpful. He gave me the right advice and solved my problem. I would recommend Joe to anyone, he is friendly, patient and knowledgeable.

3 comments
All General Whitegoods Service
Kerrie D.All General Whitegoods Service

Thank you Anne for the great review. I think Joe recommended Cerapol and Ceraseal to maintain the ceramic glass. If interested we sell both here. Call 87888666 to order. Regards Kerrie Operations Manager

Anne
Anne

He did recommend those products Kerrie, I bought them at Bunnings.

All General Whitegoods Service
Kerrie D.All General Whitegoods Service

Great, they are good products. I use them on my cooktop

Patto

Patto

  • 2 reviews

Great service

published

Initial phone number mistake but who doesn't do that. Tech Joe personable, efficient and quick. Fixed! Our oven is back. The need for 30 words review is ridiculous. Ridiculous, ridiculous, ridiculous

1 comment
All General Whitegoods Service
Kerrie D.All General Whitegoods Service

Thank you Patto for taking the time to write your review. Appreciate the 5 stars Regards Kerrie Operations Manager


PWM

PWMSydney Surrounds, NSW

GOOD AND PROMPT SERVICE

published

Your service(and that of your technician,Joe) was most prompt and excellent. Your text messages relating to the anticipated time of the service call were very helpful. I would contact you again if I needed further assistance with our oven.

1 comment
All General Whitegoods Service
Kerrie D.All General Whitegoods Service

Dear PWM thank you for your review. The text messages are proving very popular for customers to organise themselves. Regards All General


Quickest repair ever

published

Joe arrived within the stated time frame and fixed the problem quickly and efficiently. We have no complaints whatsoever. The problem was simple and easily solved so he didn’t charge any labour fee.

1 comment
All General Whitegoods Service
Kerrie D.All General Whitegoods Service

Thank you Marjorie for the great review. Regards All General


Gigi

Gigi

  • 2 reviews

Great

published

Cannot fault the efficiency of your service. Have already recommended your company to friends and family should they need help with their appliances. Thank you for not just telling me I need a new oven, I was dreading it. Keep up the good work!!!

1 comment
All General Whitegoods Service
Kerrie D.All General Whitegoods Service

Dear Gigi, thank you for the great review and the recommendations to your family and friends. Glad we could help. Regards Kerrie Operations Manager


Belinda

BelindaSydney Surrounds, NSW

Efficient, professional service

published

Joe diagnosed the issue with our oven, ordered the parts and then within days repaired the oven. Our oven is working much better and I am happy with the service.

1 comment
All General Whitegoods Service
Kerrie D.All General Whitegoods Service

Dear Belinda, Thank you for your review. Glad we were able to get your oven working quickly and efficiently for you. Regards Kerrie Operations Manager

jenny

jennySydney Surrounds, NSW

Great. Can use my oven now.

published

Fixed the problem and showed me how to remove the door for cleaning. Would have like to have had the oven fixed sooner but very happy now. Parts replaced free of charge by Neff. Very grateful.

1 comment
All General Whitegoods Service
Kerrie D.All General Whitegoods Service

Thank you Jenny for taking the time to write a review. Glad Neff and All General were able to resolve the issue for you. Regards Kerrie Operations Manager

Excellent service!

published

Joe was on time, friendly and super helpful with warranty claim. He installed and was clean and tidy replacing my broken oven glass. I would use and recommend AGWG. Thanks.

1 comment
All General Whitegoods Service
Kerrie D.All General Whitegoods Service

Dear TMc Thank you for the great review and recommendation. Glad the oven is back in working order. Regards Kerrie Operations Manager


Vin

VinSydney, NSW

Appalling and disgraceful service

published
1 comment
All General Whitegoods Service
Kerrie D.All General Whitegoods Service

Peter Uphill

Peter UphillSydney, NSW

EXCELLENT SERVICE

published

We were very happy with the prompt & professional service from JOE & the contact to arrange a day & time was very efficient. We would recommend ALL GENERAL WHITEGOODS SERVICE to everyone.

1 comment
All General Whitegoods Service
Kerrie D.All General Whitegoods Service

Dear Mr Uphill Thank you for taking the time to write your review. Appreciate the great feedback and recommendation. Regards Kerrie Operations Manager


Deb

DebSydney, NSW

Fabulous!

published

Joe was the technician for my service call. He was fabulous! Punctual, extremely pleasant and very capable. Had my dishwasher fixed in no time. I would highly recommend AGWG for any white goods service

1 comment
All General Whitegoods Service
Kerrie D.All General Whitegoods Service

Thank you for the fantastic review and recommendation. Glad to hear Joe got your appliances up and running quickly and efficiently. Regards Kerrie Operations Manager


John F

John FSydney Surrounds, NSW

  • 3 reviews

Fast and efficient service.

published

When an oven element in our Smeg cooker failed we were concerned that it would take some time to repair due to our semi-remote location. AGW responded quickly and had a technician there within a few days. Joe was friendly and efficient and soon had it up and running again.

1 comment
All General Whitegoods Service
Kerrie D.All General Whitegoods Service

Dear John, thank you for taking the time to write your great review. Joe is a great technician, very experienced. Regards Kerrie Operations Manager


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