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Allans Music + Billy Hyde (page 2 of 2)
Physical store, Online store
Paul LavallPerth
- 8 reviews
best online music store
I have used allans Billy hyde twice now to buy accessories for my guitar and both times I have found their prices very good and the service is excellent. The purchases arrived on time and we're so well packaged to keep them safe it took a bit of effort to open them.
Their online.payment system is very secure and they only debit the money once the goods are despatched. They send emails advising the status of your order too.
I would recommend Allan Billy hyde to anyone.
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RichardHorsley
- 9 reviews
- 5 likes
Great service
I purchased a pair of Cerwin Vega XLS-215 speakers. I was informed they were ex-demonstration but had never been used. They arrived (each weigh 53kg) in mint condition. The were packaged in-store better than if purchached new.
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Renwaldo_StimpingtonSingleton
- 5 reviews
- 5 likes
The car salesmen of the music world.
Initially I dropped in to look at buying a Gibson Explorer or Flying V. I found a black Explorer that I liked so I played it. I liked it and was really keen on buying it but the salesman talked me out of it by saying the neck had a wind (twist) in it and the frets would have to be dressed. Why put a new guitar on the shelf if it is in that condition? Anyway he then produced a Gibson Les Paul Standard and began trying to up-sell me. I ended up purchasing this guitar ( at $1000 more than Explorer ) purely because I liked it. The guitar was on lay...Read more
-by for 4 wks. I was promised a full set-up and string change on picking it up but was disappointed when it still had the same strings and action as before. The excuse was that it was fine the way it was. Well why offer new strings and the bloody set-up then? Also offered another free set-up after 12 months but when I went back the "free" set-up cost me $100.00. Like a lot of places it seems that once you have parted company with your money you can forget about receiving any more good customer service.......At least the guitar rocks! Variety of instruments, initially keen staff (some, not all) Bad after sales serviceSimilar opinion? Write a review on ieatwords.com.au!
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