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Spyro and Mary VerykiosSydney, NSW
Great service, products but above all people.
From the minute Goran came to give us not only a quote but also advice, to Bilal scheduling our installation and the fantastic instal team of Shane, Hayden, BJ and Billy, Alliance have been one of the most professional businesses we have dealt with. They provided advice and information throughout the hole process of our new air conditioning installation, suiting our needs rather than selling. The install team ensured we understood how our new system operated before they left our home. We highly recommend Alliance Climate Control.
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GemSydney, NSW
Great after-care service.
We have had two new systems installed by Alliance. It wasn't an easy job as access was difficult. After a couple of problems emerged this summer Sam and his team came and sorted things out. They organised a gyprocker, (Nick), to install a new manhole for easier access too. Everyone was delightful to deal with, turned up when they said they would and sorted all problems. Can recommend highly.
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BillSydney, NSW
Good service at a reasonable price.
I have had the company that actually installed our system 12 years ago come our and assess our problem. Their technician walked around, checked air flows, said I needed a new system, charged me $242.00 and walked out! He said his boss would send me a quote to replace the system.
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The Alliance Climate Control technician was on time, very professional, and after having a good look around, testing and analysis of my system, we sat down together and talked through the various opti... Read more
ons. We decided the best course of action, to extend the life of my, ducted, Reverse Cycle AC system, and the quoted cost was less than I had originally anticipated.Similar opinion? Write a review on ieatwords.com.au!
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JaCe888Sydney, NSW
- 19 reviews
- Verified customer
Very professional service from initial quote to completion, excellent installation and works great!
I recently had Alliance CC install a Mitsubishi multi-split system in our apartment in October 2022 with three heads and one compressor on the balcony. Kirk came out to do an initial quote (for free) a short while back and unlike the others, he provided an extremely detailed quote including exact parts, specifications and pricing. The documentation was able to be submitted easily to our strata/owners corp for quick approval as it was well documented, and approval came quickly. In the lead up to accepting the quote, Kirk and James were very help...Read more
ful and supportive as I asked for advice on exactly what specification I needed for my small apartment without overspending since I had a tight budget. On the day, I met Hayden, Shadi, Thomas, Corey and Connor who were extremely professional in how they interacted with myself as well as the building manager. They were well organised, had all the tools they needed and were able to be left on their own to do everything properly. The quality of the installation was excellent with the colour-matching and method they ran wires and pipes throughout the apartment looking as seamless as possible (refer to photos below). This was a pretty large job given the limitations in our apartment's strict strata/by-laws and the floorplan. One month later, everything is working perfectly and I have no complaints, and am also glad that we right-sized the compressor unit. The only negative I'd have (which is nitpicking) is that whilst they offer to clean up after themselves and in fairness, go above and beyond what most tradies would do (eg mopping the floor), there was still dust and mess everywhere behind doors/walls/etc... and even though they used their own drop sheets to cover things, unfortunately they didn't fully cover some key furniture such as our baby's cot and our bed resulting in a lot of drilling dust being everywhere. Whilst a minor complaint, it was still frustrating since it meant we had to spend the evening cleaning up and washing linen before we could sleep. To Alliance's credit again, when I did have concerns over an area of the plaster which hadn't set properly, Kirk offered to come out straight away and he fixed it immediately, and also found a few spots I had missed and cleaned it with their industrial vacuum. This instant response to feedback was a surprise and I appreciated this. So all in all, I would highly recommend Alliance for others looking for an air conditioning installation especially a complex one. The all in one quote for both supply and installation means you have a single point of contact both now and in the future (should something go wrong), their quotes are detailed and specific (so you can easily get strata approval) and they stand by the quality of their work and are willing to fix anything which isn't 100%. As far as I can tell, the work was all done to a very high standard without any shortcuts and the end result is one that I'm happy to look at everyday. The professionalism demonstrated by all of their staff both from a sales perspective and the team actually doing the installation should be commended and left a very positive impression on me. I would also mention the reason why we chose Alliance over the competitors which were cheaper is that the detailed quote they provided was clearly itemised and they had a 'no surprises' approach which I really appreciated. The quote was exactly what we paid and there was no deviation/cash-grab at the end. The big box retailers who had their recommended installers come out tended to give very rough back of the envelope quotes which didn't inspire confidence that there wouldn't be a surprise later on especially on things such as piping/wiring lengths, proposed routes, and the need for a pump given the length of distance. These are things which none of the other installers even considered or mentioned and I suspect would've been an awkward situation during the installation if it turned out we needed them.Similar opinion? Write a review on ieatwords.com.au!
SueSydney, NSW
Most professional service I've ever experienced !
From beginning to end, all the technicians and staff where 5 star quality. So pleased I didn't consider any of the other quotes. Thank you Goran, Hayden, Ike and Nenad, you guys are the A Team. Sue
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Geoffrey P.
- 3 reviews
- Verified customer
Top rate. Professional and reliable
I had a young technician, Alex, who lives in my area come out. Every aspect of my transaction wi9th this company was positive, from my initial phone inquiry, pre booking payment, emails, reminders sent by text, and the service call itself. I rent, so it is my responsiblilty to keep the system maintained. It had not been done in a few years and I am not a heavy user. The service was comprehensive and thorough, and the the technician was prompt, tidy and polite, as well as good at his job. Thank you Alliance and Alex.
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Tan LSydney, NSW
- 5 reviews
Great service, Extremely Helpful
Good communication around scheduling process, very professional installation, nowadays it's hard to find a tradesmen company that is skilled, so honest, competent and organised. I cannot fault Alliance Climate Control, we highly recommend them for any air conditioning service or installation needed .
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Troy from RandwickRandwick
- Verified customer
Exceptional Service and expertice.
I recently had Alliance Climate Control replace my old air conditioning unit. They were extremely professional from the initial consultation by Alex to the service people at the head office and right through to the installation.
They turn up on time and I had my new Air Conditioner 5 days after I accepted the quote. I was previously quoted nearly double from other companies. It was too easy with Alliance Climate Control.
I can't recommend them high enough for any work you might need.
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Amazing Service
Couldn’t be happier With Alex and Bj, arrived on time and notified me that they were on their way. Amazing service, friendly and efficient. Highly recommendable.
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chylld1Sydney, NSW
- 28 reviews
- 16 likes
- Verified customer
Quick and professional
Alliance were quick to come out and quote and install my new Daikin AC after a certain top-rated business could never even "conduct" a quote after 2 no-shows.
All workers were very professional and worked quickly, keeping me updated where necessary and leaving no mess behind. Following installation I received a run-down of the installation, walk-through of the remote and various functions, and explanation of the service program / maintenance requirements.
Very happy with Alliance CC and surprised they do not have a stronger presence here, as they are one of the highest-rated services on Google maps.
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James K.Alliance Climate Control
Dear Gem,
Thank you for your 5 star rating and review. It was a pleasure working with you and I am pleased to hear our team were great to work with. We appreciate your recommendation. We hope your ne... Read more
w air-conditioning systems keep you cool and comfy!