Allianz sent me as chaser for the renewal which was great however I wanted to change the terms and I have hearing impaired. Consequently sent an email last Wednesday week requesting contact but no reply, then sent a chaser no reply. These emails were sent to Allianz customer service address. As the policy was expiring I renewed policy on the terms presented. I still have not had a reply to my emails.

I just received my renewal for landlords insurance and it has gone up by more than 25% it is an extra $270 per year. When I called to find out why it has gone up so much I could not get an answer as they are working from home. To make matters worse I have called other landlords insurance providers and none are offering rent default etc. due to the current environment. So in short there’s nothing you can do except accept a $270 increase in insurance without explanation.

All went well until I tried to ring you to change my name which is mucked up. You cannot get through to 131-000. Ring backs get cut off (three times) - timed out. Please ring me to correct errors

Tenants left the house unlivable. Cost of repairs, cleaning, etc. close to $8000. Absolutely "nothing covered". The assessor said the place was in "disgusting condition". Claim quickly resolved: zilch. Better to self-insure, with regular weekly payments of 10% of rent paid into a dedicated account. This would have paid for $5000 over the 3 years. Incidentally, the quarterly "inspections" by the agent "didn't notice any problems".

Allianz PDS does not provide detail of what is insured when you put a claim. The insurance covers the event, however limited by cause. Ready the PDS carefully and you would find you are not even insured for the most common cause of damage for residential building such as fire, impact damage etc.

Renewing my policy was simple thanks to the timely reminder. Coverage is well explained in simple language so I know exactly what I’m covered for. I’m very happy with the service I receive.

We've been happy with Allianz although we haven't used anyone else. We sought cover from Ray White Landlord insurance who I suppose are underwritten by Allianz. The claims process could be more transparent but both our claims were dealt with fairly in a timely manner. Now that our premium has gone up again by about 1/6th we thought we'd look at your reviews but we haven't found anyone we think would be better.

Had landlords insurance with Allianz for a number of years. Decided to get a quote from AAMI and see what they could do price wise. SMASHED ALLIANZ by a big number. Gave them the option of matching price they declined and I cancelled. Still waiting 3 weeks for them to pay me my remainder of the insurance. Been stuffed around left right and centre. Stay away like the plague..

We have been with Allianz for years without claim. When we have to make claim due to storm, they tried to find every way to refuse claim. I genuinely just want to warn people. They don’t give you a peace of mind on your investments.

We had our property insured with Allianz for years with no claims, and when we made a legit claim, they made their best efforts to deny our claim and cancel the policy to avoid paying us out. They hired a team of lawyers to find a way to get out of paying us.
I've never written a bad review before, nevertheless, I genuinely want to warn people of this company. Hopefully, this review would help people avoid falling in the same trap as us.