Read also:
euro chef air fryer review bauhn black series 55 review welling f700 stereo turntable review fisher and paykel washsmart review always fresh carpet cleaning reviewsAllure Bathrooms
preetyGreater Melbourne (Metropolitan), VIC
Terrible service and defected product
I bought a basin and vanity from them 2 months ago. The basin started discoloring after 40 days or so. I sent pictures to them and asked for a resolution. Instead of resolving it and confessing that it is a product defect they blamed me for using a product that might have caused the stain. Absolutely fake product, no ownership of their defected product and poor service.
Similar opinion? Write a review on ieatwords.com.au!
PowerMelb
- 2 reviews
Good product and great service
Purchased items to fit out 2 bathrooms and a powder room I was renovating, the staff at Mitcham store were more than helpful enough with the selection process, delivery was as stated and all items received in good condition and very competitively priced.
Although there was one issue regarding fitment of an item, they were more than happy to exchange the item for an alternative and ensure delivery was as quick as possible
Similar opinion? Write a review on ieatwords.com.au!
AllanSydney
- 2 reviews
- Verified customer
Good product and customer service
Received my vanities very early for my new bathroom Reno's. When I went to install the basin didn't sit well on top of the stone. I Spoke to Stan from allure and had a replacement in 3 days.
Even though the purchase was 3 months ago they still resolved the issue immediately in a 2 minute phone conversation.
Very happy with this customer service and the final product. Will definitely deal with them again.
Similar opinion? Write a review on ieatwords.com.au!
Find out how Allure Bathrooms compares to other Bathroom Shops
Know better, choose better.
IanAIllawarra, NSW
- 4 reviews
- Verified customer
Service is hopeless.
Ordered a mirror $219 online on 4th Aug 2018.
Nothing received as at today. No confirmation or anything.
Contacted Allure bt emaol abd phone call and eventually get told today that they won't ship interstate ("because their couriers are rough handlers and break mirrors"). All they will do is refund.
So after waiting for 10 days no follow up from seller at all before I had to make contact. Now just a refund.
Terrible service. Never use this company again. They couldn't care less about the customer.
Similar opinion? Write a review on ieatwords.com.au!
Great Experience
We can't thank Stan enough for his great customer service provided to us - Stan made our selection choice seem effortless - his advise was brilliant - everything he suggested fit into our bathroom beautifully - class service, class products - from beginning to the end he made us feel important. Stan went over and beyond with his customer service and I truly believe, as I have being in the Corporate Sector for a very long time, his qualities are a reflection of his true self. Thanks again Stan and Allure - we will defintely return and continue to recommend
Similar opinion? Write a review on ieatwords.com.au!
KimGreater Melbourne (Outer), VIC
Persoanlised EXCEPTIONAL Customer Service
A huge THANKS to Jo at Allure Bathrooms in Dandenong. She was fantastic with her knowledge of products, options and very much appreciated advise as we are trying to update our home to a modern look. Everything Jo and I discussed was put in writing promptly, phone calls followed up promptly and she was so friendly and understanding. I was recommended to Allure Dandenong by friends who had also purchased from them. If you are looking to update your bathrooms you MUST go and see Jo at Dandenong. She won't steer you in the wrong direction and you won't pay through the nose for your choice of quality products. Thanks again Jo and keep up the good work - you are a real asset to the store.
Similar opinion? Write a review on ieatwords.com.au!
LornaMelbourne
Great range to choose from
Thanks to Leanne who was very pleasant and professional. She was very informed about all the products and knew what would suit to our taste. To see the choices and be able to match all our needs from one place was very helpful. Had absolute confidence in the service we received from Leanne and other staff, they were happy and obliging.
Similar opinion? Write a review on ieatwords.com.au!
RobynGreater Melbourne (Outer), VIC
- 2 reviews
- Verified customer
Great service
A big thank you to leanne it was a great experience dealing with her nothing was to much trouble getting me exactly what design I wanted at a great cost to me
So friendly & helpful and a big smile to greet me for the second time in store
Left feeling so haapy with my purchases
Mitcham store
Similar opinion? Write a review on ieatwords.com.au!
Mitcham - Best store in Town
Soon as we walked in we knew we would have to buy from this store.
Lee-anne is very helpful and attentive and her customer service exceptional.
The store is brilliant, well lit and layed out and the prices quite reasonable.
I would recommend anybody to buy from this store and have Lee-anne look after you.
Kind Regards, Tony
Similar opinion? Write a review on ieatwords.com.au!
Find out how Allure Bathrooms compares to other Bathroom Shops
Know better, choose better.
Dominic C.Balwyn
Great company and service
Hi my name is Dom from WDC Services Kitchen and bathroom Renovations I have been using Allure for some time and find their staff to be helpful and curtious and at the right price
Five stars
Similar opinion? Write a review on ieatwords.com.au!
Great company
Very impressed by the size and quality of the showroom in Mitcham. Extensive displays. Particularly impressed with Michael who was courteous, attentive, and even personally delivered urgently required items on his day off to go to a funeral.
Similar opinion? Write a review on ieatwords.com.au!
the best if the best
Hi all. I always find Allure bathrooms a pleasure to deal with. Their products are well priced but more importantly great quality. My Rep is Jenny at Mitcham. She is knowledge and always gives me excellent service. Keep up the great work.
Similar opinion? Write a review on ieatwords.com.au!
DeniseMelbourne
- 2 reviews
Great Service
I found Allure Bathrooms to be very helpful, I have used Allure quite a lot and have had nothing but top quality service. Jenny is amazing and is always available to assist and with advice when needed.
Similar opinion? Write a review on ieatwords.com.au!
Peter from GWGlen Waverley
- 2 reviews
- Verified customer
Will not replace defective drawer face on vanity - Allure Mitcham Store
Absolutely no after sales service!!!!! Discovered 2 cm scratch on front of drawer after vanity had been installed. Sent off request with photos to Allure and after 1 week without any feedback, was told the drawer would not be replaced as Allure not notified with 48 hours of delivery. Was offered a replacement for $50. Suggested that this policy contravened Australian Consumer Laws. Made no difference. Will be contacting Consumer Affairs and any other body that needs to be involved to bring these charlatans to heel. Absolute crooks.
Similar opinion? Write a review on ieatwords.com.au!
Tanisha
- 4 reviews
A great team working at Allure Bathrooms
From start to end, my experience with Allure Bathrooms has been great, very friendly team and they are happy to assist with every single detail until you are satisfied, compared to some of the showrooms - their sales team will not even say hello or will struggle to walk to you and offer assistance. Whole team at Mitcham and Dandenong Showrooms are amazing and would highly recommend. Product range is good too, delivery cost is the only thing that i found way expensive.
Keep up the good work team@Allure, Tanisha Amyn (Director of Azta Group Pty Ltd) - Marketing Agency.
Similar opinion? Write a review on ieatwords.com.au!
Find out how Allure Bathrooms compares to other Bathroom Shops
Know better, choose better.
DO not be fooled! Terrible Products!
Their products look great but 1 month after being installed, our $1500 vanity had water damage.
The Highpoint store response, it must be your fault and offered a $100 cash compensation.
It is a bathroom product. It should be able to withstand more than 1 month in a bathroom!
Do not be fooled by their displays and friendly customer service.
Similar opinion? Write a review on ieatwords.com.au!
Credit note
A little disappointed...they gave me a credit note and then didn’t accept it just under 2 years later. 1. Put an expiry date on it or 2. Give me a refund the first time, realistically when would I get more bathroom products anyway! It was $64! A bit stingy if you ask me...well this will probably cost many multiples of that...nice customer service!
Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Designed my whole bathroom without lifting a finger
was extremely confused and undecided with all the bathrooms store i visited, UNTIL I found Allure bathrooms in mitcham, Lee-Anne was extremely helpful as she sat down with me and designed the whole bathroom from tiles, vanities and bathtub. I didnt have to do anything and made my experience so pleasant. The whole team is extremely friendly, everytime i walked in they offered me a really tasty coffee. Would definetely recommend
Similar opinion? Write a review on ieatwords.com.au!
Don't use this company
Extremely dissatisfied with the after service from your Dandenong store!
After almost everything we purchased was damaged or parts missing, most rectified. 2nd attempt on delivering the bath was also damaged. After they agreed to pay our builder/plumber to pull out and reinstall, this invoice has not been paid 3 weeks later.
The owners at Dandenong won't answer our calls or emails. Will be taking this matter to VCAT.
Don't use this company owners are extremely rude.
Similar opinion? Write a review on ieatwords.com.au!
PeterMMelbourne
- 10 reviews
- 11 likes
Terrible service
Staff don't know their products well enough and don't follow up on complaints. Would not recommend dealing with this company.
Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Sorry, there are no questions yet.
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.