Read also:
gio home and contents insurance reviews bosch highflow 26e pilot light 5 star chef benchtop dishwasher manual safe n sound maxi lite review kmart drink bottle blender review evakool 42 litre fridge freezer
Alpha Finance (page 3 of 20)
Danielle TGreater Melbourne (Outer), VIC
- Verified customer
Quick, Easy & Stress Free Car Finance
The staff at Dandenong are lovely, 100% avtive & on the ball and they dont give up until your needs are met. I highly recommend Alpha Finance to anyone looking for a great deal and a dedicated finance company.
Similar opinion? Write a review on ieatwords.com.au!
StaceyPerth, WA
AMAZING!!
I never thought Id be able to be on my way to owning a basically brand new car!
Im so in love! Its perfect! Thanks guys!
Car was handed over with a full tank of fuel so thats a bonus!
Similar opinion? Write a review on ieatwords.com.au!
SaniSouth East Queensland, QLD
Simple and fast
I have been a customer for 4 years with alpha. Dom and ash from marooka branch has made sure my transition to my 3rd car ran smoothly . They ensure i got the top pick of the fleet available and at all times kept me updated. Well done guys
Similar opinion? Write a review on ieatwords.com.au!
Find out how Alpha Finance compares to other Car Loans
Know better, choose better.
ChristosGreater Melbourne (Metropolitan), VIC
- 2 reviews
- Verified customer
Extremely happy.
Well done Alpha390. They have a very good team. Excellent customer service and very friendly I may add.
Got my camper approved and on the road in less then 2 days. Special thank you to William.
I would recommend alpha too my fellow camping friends.
Similar opinion? Write a review on ieatwords.com.au!
BAD JOHNSouth East Queensland, QLD
- 2 reviews
great deal
very good the marooka manager is a credit to the company thankyou explained everything clearly very polite very professional and courteous couldn't ask for a better experience again thank you john gray.
Similar opinion? Write a review on ieatwords.com.au!
Kath ASydney, NSW
Customer Service
I was impressed by the customer service, the costs are great, the Alpha team were spot with my needs and I didn't get any hidden extras added upon my contract
Similar opinion? Write a review on ieatwords.com.au!
Master of puppetsCentral Queensland, QLD
- 3 reviews
- 2 likes
Not impressed with the after service
At the start the staff where helpful and the first 3 months where going well, it took them a while to finally decide who the case manager was, then i was told that they audio record you when you go and pick up the car and sign the contract and use it against you, a when they want to communicate with you about a couple of days late payment because staff at the depot ticked the weekly payment box instead of the fortnightly repayments you will end up paying $50K for a used car, from what the mechanics at there the kmart service centre location sta...Read more
ted that the car looked liked it was crashed and repaired, to top it off when you finance a car from Alpha car finance they do the American tactic and threaten you that they will immobilise the car which they are all fitted with as this has happen to a few people so all there cars are on demand locked, the good thing is that the car is in there name and if you do your research right you can find other car finance providers with better deals no matter your situation.2 comments
Hi Matt there is nothing you or anyone else in alphacar finance that help my situation I will continue to be a customer and see how it goes with the vehicle and go from there, best of luck mate
Similar opinion? Write a review on ieatwords.com.au!
SimonCentral Queensland, QLD
- 4 reviews
- 5 likes
Probably the worst experience I have ever had with a company.
I pay $219/week and over 5 years which is the length of the contract I will end up paying $56940 + the missed payment fees which are $35 each time one is missed so on average due to them being unfair so far it's around 20 of those a year, also at the end of all this I have to pay a lump sum to keep the vehicle also this vehicle was received in 2015 not 2012 so have it's life was already gone before I got it this is how they scam the crap out of everyone.. I have been a customer of there's for almost two years now and and last October my dad w...Read more
as diagnosed with cancer so he has been forced out of work.since then I have struggled with my payments to alpha falling behind a few times but always catching up. This last month I rung this company to see if there were some options I could take as in extending the contract bye a few more weeks so I wasn't in arrears as they immobilize my vehicle on a weekly basis now/ in fact this week was twice in three days and I was not even called, they emailed me so I'm thinking this is on purpose, 3 weeks ago I found out that my dad was terminal and dying so I have been trying to work through depression and anxiety as well as work and help my parents pay bills. Tuesday this week was my dad's birth day and I took him and my mum to hospital for dad's appointment and upon leaving the hospital I realised that they had immobilized my car once again due to being 3 payments behind so I asked my parents whether I could $100 off them (last of there money for the week) as I had $300 and I rung alpha and paid $400 to get my car going they happily took the payment and then proceeded to leave my dad and mum and me sitting in the hot sun for over two hours even though I had rung them numerous times saying my dad had to get home as this was so traumatic for him.. I mean he's dying of cancer and this is how they treat a cancer patient and me and my mum.. Upon talking with them I told my case manager that I was getting some super soon and I wanted to clear the arrears owing once it came in but until then I would still try my best to make my weekly payments to which his reply was they could help me out bye giving me two weeks to pay another payment and also some extra to which I thanked him and I have also learnt now to record all these calls with them as on three other occasions they have tried to blatantly add extra figures to my arrears one which was $600 more that appeared out of no where which once questioned about it they deleted that figure again I have a recording of this call,anyway after the car was immobilized two hours later we went home rather unwell from the heat to try and celebrate what B-Day we could with no money for my father.. Then today the Friday 3 days later I'm waking up because I'm working nights for a friend I decide to check my emails and there is one email there from them saying they would like me to do what's right and pay another payment I'm thinking OK I can do that but I will have a shower and get ready to go to work first as I wasn't to worried as per the conversation from 3 days earlier they had told me about the two week payment that I could do.. As soon as I'm out of the shower I get another email notification( not even a phone call or text as this is how they like to trap you I believe) your car has been immobilized this is only ten mins later. Now I can't get to work at all.. If this is how you want to be treated bye a company then go with these guys..1 comment
Matt A.Alpha Finance
We value all feedback and welcome the opportunity to discuss the specific details of any matter. We are currently seeking to make contact with the author of this review to resolve the matter.
Similar opinion? Write a review on ieatwords.com.au!
Monique stokerDarling Downs, QLD
Amazing and friendly
The customer service experience was amazing from alpha, I am definitely 100% satisfied and all staff are amazingly friendly and talk you through everything you need to know and answer all questions you ask or have regarding your loan
Similar opinion? Write a review on ieatwords.com.au!
Find out how Alpha Finance compares to other Car Loans
Know better, choose better.
Shannon PSouth East Queensland, QLD
Best service, fast and easy
I have bought 2 cars through alpha now and both times the staff have been an absolute delight to deal with. Extremely efficient and helpful. Would Highly recommend to anyone!!
Similar opinion? Write a review on ieatwords.com.au!
Super quick to get on the road!
These guys are amazing. I have been taken care of since the moment I applied. Highly recommended!! I've had only a minor problem with a dead battery but that was fixed really quickly with no fuss.
Similar opinion? Write a review on ieatwords.com.au!
Ryan D.South East Queensland, QLD
This is great!
.Customer service was astonishingly great and I will be recommending anyone looking for finanace to you
.there was no unexpected cost or issues with my loan.
.im very satisfied with my rate
Similar opinion? Write a review on ieatwords.com.au!
KonGreater Melbourne (Outer), VIC
- Verified customer
Stuffing me around. And i am a currwbt customer
I was sent an email offering a second vehicle. Applied online and got pre approval. Sent through all the documents alpha requested and confirmed they all went through. Was told sorry you need to be a. Customer for over 2 years i said well that isn't stated on your marketing offer. Then they said no problem will put the application through. Then i was emailed requesting supporting documents. Sent them through. Then again 1 day later i send them via reply email. Now 2 days later they asked me we cant proceed as you have not sent through your do...Read more
cuments. Would you still like a car. Wow just wow what a circus act this is becoming. Just made me angry and upset. I responded no thank you i don't want a car as i will now take my business elsewhere. Thanks for nothing alpha. July 14th 2022 Update: Demand for payment already made I pay alpha finance $862-00 every month and have not missed a payment. Payment is due on the 15th of each month. Alpha get paid anywhere from the 12th to the 14th. Always before due date. Then we get harassed for payments which are already made. Seriously this is a joke. Constant text messages asking to make good payment to avoid inconvenience (immobilization of vehicle) seriously alpha get your act together and stop harassing someone who is doing the right thing. 2 years with alpha and 2 years of pain.. Spoke to consumer affairs and financial ombudsman and they classify it as harassmen of the consumer. Just over the harassment and the way they operate. Will email the General Manager also2 comments
Matt A.Alpha Finance
We value all feedback and welcome the opportunity to discuss the specific details of any matter. We are currently seeking to make contact with the author of this review to resolve the matter.
Look up my surname zaharopoulos
First name kon
Similar opinion? Write a review on ieatwords.com.au!
awesome service from a great team
great service arrived and greeted straight away, sat me down ran me through the paperwork withing 40 minutes i left with me car. What more can you as for
Similar opinion? Write a review on ieatwords.com.au!
Excellent
I'm very satisfied with the affordable repayments.. And the kind of car.. Although there a few things on the car that needed to look at.. But all good..
Similar opinion? Write a review on ieatwords.com.au!
Find out how Alpha Finance compares to other Car Loans
Know better, choose better.
Absolutely amazing
I am now on my 2nd lease with alpha finance and they are absolutely amazing. Always very friendly and helpful I would recommend them to everyone.
Feb 20th 2022 Update: Absolutely amazing
Great customer service. Always willing to help with anything. I have been with alpha for a few years now and I have never had an issue with them. Absolutely amazing
Similar opinion? Write a review on ieatwords.com.au!
Fast and great service
Very helpful, great customer service easy to apply and approval process is very quick, I’m glad I went with alpha
Similar opinion? Write a review on ieatwords.com.au!
Excellent service
I have today finished my finance with Alpha. They have accommodated me when finances were difficult, notified of changes and answered questions for me.
Similar opinion? Write a review on ieatwords.com.au!
LekaSydney
Very professional
Very good very helpful thanks
No it's the right one I was looking for
Very affordable I didn't expect it
Similar opinion? Write a review on ieatwords.com.au!
AMAZING!!
Absolutely amazing.... thank you again, you have no idea how greatful i am. YOU HAVE ME AND MY KIDS VERY HAPPY!!
Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Gary L.asked
Is there any payment relief coming from alpha finance cause of this pandemic?
No answers
Carlyasked
I'm wanting to upgrade my car as it is no longer suited to my lifestyle. How can I do this?
Melissa H.asked
Hi I was wanting to know what happens if the car is written off in an accident? I understand the vehicle would be insured for both myself and someone else if I am at fault. BUT what happens if it is a write off half way through the contract? Do you get a new car? Does the contract end? What happens to the payments. Please reply thank you
1 answer
You need to call them, but be prepared to either have to hire another car or put up with no car for months on end
Other Car Loans
Finance One
4.8(319)Smartleasing
4.5(170)Fastlane Finance
4.8(40)First Rate Car Loans
4.7(43)Finquote
4.9(35)RateSetter Car Loan
4.6(46)Fincar
4.2(92)Ausun Finance
5.0(20)Go Car Loans
3.9(11)Blue Fox Finance
5.0(1)Intellichoice
5.0(1)Simply Finance
5.0(2)Other Car Loans
Finance One
4.8(319)Smartleasing
4.5(170)Fastlane Finance
4.8(40)First Rate Car Loans
4.7(43)Finquote
4.9(35)
Related Articles
Best Super Funds in 2020!
A good super fund can make a substanial difference to the amount you retire with. From retail super funds to self managed super funds, view reviewer ratings for the best super funds of 2020!
Wendy Z.7 May 2022Best Credit Cards in 2020!
Whether it's the sign up bonus, rates and fees, or reliable customer service that you look for in a credit card, a credit card is often used everyday, so it's important you choose one that meets your needs and that you're happy with. These are the best credit cards this year, as decided by ieatwords.com.au reviewers.
Wendy Z.19 May 2022What Is Peer-To-Peer Lending?
Peer-to-peer lending is quickly gaining popularity among Australian borrowers and investors. If you've never heard of it before, this 2 minute read will give you a quick rundown so you can decide if P2P lending is right for you.
Nathan S.14 May 2022
Listing monitored by Alpha Finance representatives.
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Matt A.Alpha Finance
We value all feedback and welcome the opportunity to discuss the specific details of any matter. We are currently seeking to make contact with the author of this review to resolve the matter.