Reviewer Photos & Videos
The Ute we hired was a good price. It was clean & ready for collection when we arrived. The staff were very friendly & efficient both on pick up and drop off. Highly recommend this company.
Best car rental company you would find in Brisbane
Staffs were all nice and kind.
Very economic price compared to all other companies and they are willing to offer discounts and free services.
Very easy and fast over-the-phone services when needed. I ended up extending the rental 4 more times.
I got to know this company through my friend and now it's my turn to recommend alphacar to people in my community!
An example of a great service
Clean showroom, friendly Staff. Good prices. Clear instructions and guidance on insurance and vehicle use. .The clean and reliable vehicle hired was really nice to drive very econmical.
Great overall experience
Fantastic service from start to finish, highly recommend this company everything was simple and easy.
Drove a new commodore which wasn’t expected but fantastic drive easy to use and cheap on petrol.
Great price and great service
Customer service was excellent, fast and efficient with good pricing.
The car we rented was exactly the vehicle we asked for, clean and a late model.
We travelled 3500km around South Australia without any issues whatsoever.
I fully recommend Alpha Car hire.
Hassel free experience from start to finish
Great customer service, hassle free experience and process. Our lovely clean Vehicle was exactly what we booked, plus we were offered a choice. Made our holiday very enjoyable, and met our needs.
Great service, good truck, and much cheaper than competition
Rented a moving truck, the agents at Broadmeadow were friendly and great. The truck was basically new and worked well. The booking was done online and price was better than competitors. Will use again.
Great Service with a minimum of fuss
Customer service was great with a smile
Payment and Bond details were handled with clear explanation
We received the same vehicle as booked
Vehicle met our needs and was needed for long country travel
- Verified customer
Amazing price point
Customer service was great. Pickup from the airport was a bit confusing... could advise better where that will be when calling for pickup. If time isn’t an issue then these guys are the go to.
Great value and regular pick up and drop off
Nice and easy to pick the car up and drop off.
Staff are real friendly and checked the car over for me.
Very happy with the car. It was almost new and clean.
We had a great experience
We had an easy experience renting the hire car from Alpha.
The customer service was friendly and efficient. They have a courtesy shuttle bus which picked us up from the airport to their depot and took us back to the airport on return of the car. This is a very integral link in their business and something which I think makes them stand out feom others!
They charged the rental amount and a bond up front. The bond was released on return of the car easily, with no stress.
The vehicle was the same vehicle we were expecting! The vehicle handled our daily needs throughout the renting period. The vehicle model was up to date and clean.
everything was easy in every way, friendly staff clean car great transport to and from airport we needed the car to take the pressure of family to pick us up and take us around
Good customer service with clear description of requirements and potential tolls costs dependent on area to be driven, had received up-grade car which was appreciated nice vehicle to drive with sufficient features required for pleasure driving.
Quick and Easy
Maybe we were lucky but I called and got a car (Hyundai Accent) the same morning. Rental was for a 24hr period at ~$41, chose no insurance which would have made it closer to $75 for the day. The excess seemed excessive though at $4K. Fortunately no issue and the vehicle performed flawlessly, would use them again.
Great customer service and easy to book
Booking online was easy. Great price. Customer Service at pick up and drop off was fast efficient. Happy with Alpha car hire. Car ran well and met my needs. Have used Alpha previously and alway received good service.
Great value for money and great Customer service!
We have used Alpha car hire twice now when in Adelaide and have been impressed on both occasions.
The free shuttle was quick to collect us from the airport. Great customer service and great value for money.
We got the vehicle that we booked and haven’t had any issues at all.
Very happy with this company and will continue to use them.
GREAT SERVICE AND GREAT CAR ..
Very good ongoing relationship with permanent rental car .. great car that is very economical and comfortable .. always pleasant on the phone with even the simplest queries .. I use the car for Country and city driving and meets the criteria of my needs perfectly .. I made a special request of a car with a speed limiter and this was done with a current model Commodore
Excellent pricing and service
Excellent pricing and service, staff were very helpful and very professional. Had everything ready and we’re most helpful and accommodating when we had to change and lengthen time of rental
Great communication and was able to accommodate us with our last minute request. We hired a car from the Adelaide site - just be aware that it's a 1km distance from the airport. If you had to return the car after hours you might need to organise something
All team members were polite efficient and knowledgeable in their dealings with me. I arrived from Melbourne and within 2 minutes I was driving away. All transactions and dealings done with a smile.perfect.
Questions & Answers
We are hiring the truck to move furniture and need to know do you hire out removal blankets?
I have quotes on various Alpha cars Quote Number 99JNSZ.
I have read reviews of your cars some very good, others very awful re dirty cars, poor maintenance etc.
What age would the cars I have been quoted on be, & what guarantee do I have that they will run perfectly for the 5 weeks hire period.
Honestly... choose a other company to get a hassle free holiday. Alpha car hire isn’t that good and if u have any problems it’s very hard to deal with them
Matt A.Alpha Car Hire
Thank you for your question.
Our cars are up to approximately 5 years old and are cleaned and serviced regularly. All our vehicles are covered with roadside assistance (e.g. RACQ, NRMA); this should give you peace of mind when hiring one of our vehicles.
Alpha Car Hire
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