I purchased 2 x 10 movies vouchers for work staff incentives. 10 for Hoyts and 10 for Village, the Hoyts vouchers came in and were only valid for a couple of months. So sent them back with the hope they were going to send some more with a greater expiration date. One month transpired and I never heard from them so I called and was told they would call me back after speaking to the warehouse. No call came my way, so I called again and was told the same thing, no call came my way, this happened again. So I called again and was provided no additio...Read more

Well, i read all the reviews on here first and thought i would give them the benefit of the doubt.
How wrong was i!!!!
Should have listened to everyone else!
Anyway i ordered a food processor so as i was not in a rush for ir this is why i gave them a go, after the 7 days they emailed saying they were struggling to get it in and should be despatched by the end of feb (over 4 weeks after ordering) i also recieved another email saying that it should be despatched within 48 hours if not they would contact me!

Anyway as i was in no rush for...Read more

I ordered the Jamie Oliver homecooker on the 22nd December & this arrived on the 10th jan ( outside the specified timeframe, but there was Xmas )
Rrp was $549 and I bought this for $300. I think the delayed delivery was worth it considering the savings !
I was paranoid that this would not arrive after reading these reviews but I was happy it did.
( there online tracking is terrible ! )
Cheap, easy to use website
They give you a joining discount of $10 which you only see in your emails after the order has been completed ( if ordering th...Read more

I placed and order and paid on 5th December for two items and am still waiting for the second item. I have made four phone calls to Always on Sale and they still can't tell me when it will be dispatched. They still have the item on their website for sale even though it seems they have not had them in stock for over a month. I had no communication from them to say that there was a delay in sending out the item and had assumed it would be here for Christmas (it was a Christmas present). Not sure when I am getting the item as I have been waiti...Read more

i bought a dyson dc 29 multi floor vac about 6 weeks ago...i i have not received it yet...i ring up and talk to whoever answers the phone, they promise to look into it and will ring me back the same day. well i have rung 4 or 5 times and have never had a return phone call the reason i have not received the vac is always some other departments fault they say and the person who answered my call said they will send an email to the other dept and ask them to expedite, but still no response, i just want what i paid for, they are still offering tha...Read more

How are these guys still operating? I place my order for a blu ray movie on 18 december. I paid for it immediately, that was my bad. I had no care for recieving it by christmas as i knew already it's a busy time for any business. In the instructions area, I put a remark, "Please advise ASAP if item not in stock" Now to this day the order status remains "On Order".

I finally recieve a generic email, saying "We are experiencing difficulty getting your item to you. If it is not despatched with 48 hours, somebody will call you." That was 3 days...Read more

I see from the recent reviews of Always on Sale that I'm not the only one who missed out on a Christmas present thanks to their poor service. I ordered two items from them on December 1 and the money for both was deducted on December 3. On December 8, one of the items was delivered (this is the only reason they get one star from me). I'd had no notice of dispatch and was therefore very concerned that I'd paid for two items and received one, as their website doesn't say things are dispatched separately unless you dig deep into the FAQ. Commence ...Read more

I placed an order for my daughter's primary christmas gift in november! On business day 8, i received an email advising that my order had been delayed but i would receive it by mid december. On 19 december, i was excited to finally receive a package only to find that item was completely wrong! Rang to see when correct item could be despatched and was assured by rep that either he or his manager would be in touch asap with an update. Waited all day - no call. Rang again on 20 december and was left waiting on hold for over 45 minutes! Got t...Read more

If only I had read previous reviews! This is the worst online shopping store. I placed an order for an art easel for my two year daughter for Christmas. The order was placed on December 11, 2012, therefore giving them 10 business days for delivery...plenty of time since they promise dispatch within 7 days. Of course my money was debited from my account on day 1 and I called them on day 7 to find out why my order had not been dispatched..."we will call you back"...I haven't received a call and this morning received and e-mail stating that I ...Read more

If you actually want the Xmas presents you order, use Amazon. Only 25% of my order (made at 6.00am on 7 December) would be received by Christmas.

6 items were still not in stock by 20 Dec with no idea when stock might arrive yet the products are still being advertised. I had to telephone twice before I was told they could not fill the order, despite their terms and conditions promising they will contact the customer if their order cannot be despatched within 7 business days.

Compare this with Amazon, where 100% of the 22 products I orde...Read more