??!

Reviews

3.2

2,616 reviews
5
(1,176)
4
(245)
3
(111)
2
(172)
1
(912)
  • Value for Money
    4.6 (897)
  • Plan Type
    • Pre-Paid Sim Only (591)
    • Post-Paid Sim Only (248)
    • Post-Paid with Phone (38)
  • Customer Service
    4.4 (837)
  • Local Reception
    4.4 (814)
  • Transparency
    4.4 (827)
Previous
Next

Reviewer Photos & Videos

  • More
neil kemp

neil kempSouth East Queensland, QLD

  • 2 reviews

great product so far so goooood

published

have only been with amaysim a short time, never had a drop out or other problems, never needed customer service every 28days they inform i,ve paid and me a receipt all for $10 thank you amaysim



Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Included Data per Month2 GB
See all answers
1 comment
Amaysim
AmaysimAmaysim
Brenda

BrendaSouth East Queensland, QLD

  • 2 reviews

Absolutely LOVE Amaysim

published

I have been a customer of Amaysim for quite some time now and can honestly say changing to them was the best decision I've ever made. I would highly recommend them to anyone.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per Month$10.00
Included Data per Month2 GB
See all answers
1 comment
Amaysim
AmaysimAmaysim
Kat

KatGreater Melbourne (Metropolitan), VIC

excellent value for money

published

Love amaysim and will never change back to a different provider. Been with amaysim for about 2 years now on a pre-paid plan and have never had any issues! the 24h online help chat has always answered my questions straight away. They very often randomly upgrade my data for free !



Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per Month$20.00
Included Data per Month5 GB
See all answers
1 comment
Amaysim
AmaysimAmaysim
Mobile Phone Service Providers

Find out how Amaysim compares to other Mobile Phone Service Providers

Know better, choose better.

Compare all
Rel

Rel

  • 3 reviews

Poor coverage

published

Am getting frustrated with coverage continually dropping out in Strathdale, Kennington and Strathfieldsaye. Have been with amaysim for years now and have persisted but problem seems to be getting worse.

1 comment
Amaysim
AmaysimAmaysim

Excellent value for money and customer service!

published

Transferred my wife and my own account to Amaysim. Sim cards arrived within 5 days, transfer process took 30min to finalize. We do not need a lot of mobile data as we have excellent wifi at home, for $10 and 2GB, unlimited calls and texts, this is excellent value for money.

Also, Amaysim gave both my wife and I, a 100Gb to use over the Easter weekend to help keep us indoors to combat Covid 19

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per Month$10.00
Included Data per Month2 GB
See all answers
1 comment
Amaysim
AmaysimAmaysim

USELESS !!!!!

published

Seven days with 6 different people and not 1 could explain why I could
not get on their network or the time frame to expect.
You get what you pay for, not much here in either service or knowledge.

Plan Cost per Month$30.00
Included Data per Month30 GB
1 comment
Amaysim
AmaysimAmaysim
Ka

KaPerth, WA

  • 12 reviews

Lost my number

published

I have 4 numbers with amaysim and recommend them to mates BUT when I ported my number from Optus to them and waited for 5 days not being able to get to use or receive calls I contacted their live chat and you know what? They said they lost my number during porting and told me to buy a new sim card and get a new number!!!! I had all my business and medical people knows that number for years and they just ‘lost’ my number

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per Month$10.00
Included Data per Month1 GB
See all answers
1 comment
Amaysim
AmaysimAmaysim

Can't fault it

published

Excellent Amaysim uses Optus 4g which covers most of Australia, and some places where telstra doesn't cover, Been with them now 7 months, I am surprised by peoples negative comments.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per Month$30.00
Included Data per Month30 GB
See all answers
1 comment
Amaysim
AmaysimAmaysim
big d.

big d.Perth, WA

Amaysim has no competitors!

published

I've been with Amaysim for about 20 years and I've encouraged lots of friends and family to join. Honestly never had nor heard a complaint only praise. Recommend highly to everyone not just teenagers.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per Month$30.00
Included Data per Month30 GB
See all answers
1 comment
Amaysim
AmaysimAmaysim
Mobile Phone Service Providers

Find out how Amaysim compares to other Mobile Phone Service Providers

Know better, choose better.

Compare all
Dale D.

Dale D.Canberra 2600, ACT

  • 2 reviews

Great customer service

published

I have been more than happy with the service I am receiving. Good value, good service. Some areas not covered but all-in-all it is good coverage. Internet is a little slower than I would like to stream with but is sufficient.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per Month$40.00
See all answers
1 comment
Amaysim
AmaysimAmaysim

Another Covid19 Victim.

published

Phillipines is in lockdown so theres no one manning the phones. If you have an issue good luck. I had an issue connecting to the internet but problem was finally solved by time and effort by going through the steps outlined on their website. I received no replies to my emails and the chat line was chatless. They offered unlimited data for the next 3 months as a bonus so all is forgiven.

Nonetheless service was poor but at least you aren't getting ripped off like you do with Optus and Telstra.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per Month$40.00
Included Data per Month55 GB
See all answers
2 comments
Amaysim
AmaysimAmaysim
Jess
Jess

Thank you for the reply. I have edited my review as my first was overly critical.

Paul

PaulNortheast, VIC

  • 2 reviews

Do Not use amaysim, you will regret it

published

Absolutely hopeless. Reception is crap as they use their own band that doesn't carry data, if your chq account goes overdrawn by 1cent they lock you out and it is virtually impossible to pay if you have a direct debit, absolute nightmare, yes it's cheap and that's why i foolishly put up with it on the business accounts, if u are a teenager with no money go for this service, but if you are over 17yo and have a job or care for someone, NEVER USE AMAYSIM, appalling service, like so bad you could not design a system this bad if you tried

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per Month$60.00
See all answers
1 comment
Amaysim
AmaysimAmaysim
nif

nif

  • 2 reviews

Support is terrible

published

I use Amaysim for energy.
Every works fine until you meet to contact them.
Then the nightmare begins.
Once my bill issue is sorted out with them and they give me my money back, I’m gone!!

Customer Service
Transparency
Value for Money
1 comment
Amaysim
AmaysimAmaysim
Brad W.

Brad W.Sydney, NSW

  • 11 reviews
  • 3 likes

Great service and customer service and network is great

published

Had issues porting to Amaysim- but this was due to Circles Life. Not Amaysim- Amaysim even gave me a $40 credit due to the fact Circles took so long to allow port to go thru- amazing. Customer service great. Upgraded plan and 2 days later they advised i get UNLIMITED mobile data on the phone til September for $60 month inc all calls data and some international. Only been with them 10 days but NO ISSUES at all. Cannot recommend enough !

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per Month$60.00
Included Data per Month75 GB
See all answers
1 comment
Amaysim
AmaysimAmaysim
olivera

oliveramelbourne

  • 36 reviews

losted number during porting

published

ported from belong had health issues number on sim was no ported also had lost there 20 dol
and now due to thi s covid 19 relay on mobile number they losted and money gone

Customer Service
Transparency
Value for Money
Plan TypePre-Paid Sim Only
See all answers
1 comment
Amaysim
AmaysimAmaysim
Mobile Phone Service Providers

Find out how Amaysim compares to other Mobile Phone Service Providers

Know better, choose better.

Compare all
May

May

  • 5 reviews
  • Verified customer

Great customer service & product

published

Great customer service always available to speak to you on their site. This is easy, efficient and really to the point. They have helped me to get a new sim and to find everything on the site. Thanks

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per Month$10.00
Included Data per Month1 GB
See all answers
1 comment
Amaysim
AmaysimAmaysim
M. Bates

M. BatesGreater Melbourne (Metropolitan), VIC

Terrible

published

I have been a long time customer, unfortunately since you guys have changed your format on how to recharge with a voucher on your phone, it’s very confusing, difficult and frustrating. I’ve had to call your tech people to fix the problem with the voucher not working, which l have never had to do before.
Will definitely look into other phone providers.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per Month$40.00
Included Data per Month60 GB
See all answers
1 comment
Amaysim
AmaysimAmaysim
Dane

DaneSouth East Queensland, QLD

  • 2 reviews

Just the best

published

A few months ago they upgraded my 1Gb plan to 2Gb just because. Then they gave me 10Gb for no real reason other then "Surprise". And now, during this Coronavirus pandemic they’ve given me 100Gb. I’m paying $10 per month and getting fantastic value, I would go out of my way to recommend these guys.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per Month$10.00
Included Data per Month1 GB
See all answers
1 comment
Amaysim
AmaysimAmaysim
tori1511

tori1511Greater Melbourne (Outer), VIC

Very Impressed

published

Very impressed so far, I’ve only just recently moved to amaysim because it was the best deal and I’ve had no service issues so far. Also very impressed with the free data we’ve been given during Covina-19, double to usual amount and 300gb to use over Easter long weekend, great!

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePost-Paid Sim Only
Plan Cost per Month$30.00
Included Data per Month30 GB
See all answers
1 comment
Amaysim
AmaysimAmaysim
ozwoman

ozwomanMetropolitan Adelaide, SA

  • 3 reviews

THE BEST SERVICE PROVIDER!

published

I have been with Amaysim for 8 years, and hands down, the best service I've had from anyone. Reliable, faultless service. I get coverage in isolated areas that Telstra fails miserably in! Love 'em.

Customer Service
Transparency
Value for Money
Local Reception
Plan TypePre-Paid Sim Only
Plan Cost per Month$40.00
Included Data per Month60 GB
See all answers
1 comment
Amaysim
AmaysimAmaysim
Page 1 of 131

Questions & Answers

Hutchi

Hutchiasked

why cant i receive any calls on my amaysim but i can make outgoing calls?

No answers
Parveen

Parveenasked

Hi, How can we clear our usage history? Just wants to clear my usage history.
Thanks

No answers
Brian M.

Brian M.asked

Do you sell Tablets to customers

1 answer
Gavin E.
Gavin E.

Hi Brian sorry I am not an employee of Amaysim

Get an answer from our members and Amaysim representatives

Other Mobile Phone Service Providers

Previous
Moose Mobile

Moose Mobile

4.7(1,419)
C Mobile

C Mobile

4.7(263)
Pennytel

Pennytel

4.4(773)
Hive Mobile

Hive Mobile

4.6(106)
Hello Mobile

Hello Mobile

4.0(117)
Vaya

Vaya

3.7(2,482)
Next

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.