I ordered a textbook for university, and I took a double take, thinking I may have accidentally ordered a second hand copy. No, it was just shocking condition new. Plastic lining on front and back covers peeling off, dirty covers, bent corners. Looks terrible. Attempted to complain and the only option is to post it back, wait until it arrives at their warehouse, they post one back and I wait all this time. Ridiculous solution considering I need the book right now. Surely there's an alternative?

Amazon has become my go to place for online shopping based on the fact that they generally offer some of the cheapest prices, an endless range of products, super fast shipping and exceptional customer service. I have ordered a few things sold by 3rd party sellers before. Most have had one issue or another but I contacted Amazon customer service immediately and they were fantastic in sorting out the problem. Now I only order items sold by Amazon and have not had a problem since. I really enjoy the benefits of my prime membership as well. All-in-all, a very satisfied customer.

I thoroughly enjoyed reading this book. Charlie Gallagher has created another first-rate crime thriller that will grab your interest right from the very start. Engaging, yes, a must-read? Most definitely. Situations and characters I found quite accepting and believable. There is a distinct understanding of police procedures and how the investigators juggle (or clash) their forever duties with personal responsibilities. Not forgetting this is a story about the pursuit of a clever Serial Killer. There are twists and surprises throughout to hold you in. All the hallmarks of a rewarding good read.

Order: #250-0790284-7623021
Placed on Sunday, March 22, 2020
Sold by: GFL Marketplaces $764.00
I purchased it for 764 and while I was waiting for shipment the seller send me they put the price wrong and want me to pay double the price 1600.
When I insist to just pay what I've paid with no extra cost they cancel my order. After my complain to amazon, the block me to even put seller review.
Be careful with you purchased from amazon, they don't protect the buyers.

Beware of third party sellers on Amazon.com.au. in month of Feb20 I have purchased Vava 4k projector for aud, seller created shipping label n vanished, item has not arried till date. Then we did contact with amazon, they helped me to refund full amount under AToZ policy. Second incident is again we purchased Fengmi4k projector, again seller vanished after amount credited to his account. Never bothered to reply any messages. Both prices were unbelievable and cheap. So this is the eyecatcher trap. Please DO NOT buy anything from thirdparty sellers which having especially no reviews or just launched. Fortunately monies have been covered under AtoZ policy. Time consuming process n stuck money in process. Buy at own risk

I ordered seven items at Amazon Australia since Jan 2020 till now, three items fulfilled by the third parties I ordered in Jan 2020 have never been received. I then ask for refunds. Two out of three of my requests for refund were denied; appealing to those decisions had also been denied. Amazon said "The Amazon A-to-z Guarantee protects you when you purchase items sold and fulfilled by a third-party seller"; but obviously it does not keep its promise! Now I am still dealing with Amazon Australia, chasing my money back. I will not buy anything from Amazon Australia again if it is fulfilled by third parties. The "A to Z Guarantee" is not what it promised. Very difficult to get a refund from Amazon.

Seller gives misleading Advertisement, picture in ads shows a 50pcs/pack, ordered 4pack, received 40 pcs in total. ???? Query seller and seller accused of buyer had a behaviour? And blame buyer force seller to do wrong things. No option or solution from seller. Left one star review. But amazon refused to list it. Only one 5 star review is permitted by amazon.com.au for the seller. What a joke!See ya, amazon.com.au. You will be abandoned by the market sooner or later. Let’s see.

Bought 1 item, ticked the 30 days free amazon prime trial. Worse mistake ever. Got charged the full annual fee on my credit card . After I have cancelled the prime account they all of a sudden started debiting a monthly fee from from a savings account I have never provided to them. So scary that they are debiting from accounts which was never provided to them. I spent an hour on the phone to various teams and at the end was a total waste of time. All this because I bought something from them & got lured into trying a service which is now cancelled and now my accounts are hacked.

I did 2 orders with Amazon Australia in the belief I was ordering items sold in Australia. But when I got my Tracking info telling me the little things I had ordered would take a month to arrive I was dumbfounded. I then found out that these goods were coming from China and from the UK!!!!! Very misleading as I thought Amazon had that massive warehouse here in Australia . I would not have made these orders if I knew.
I ordered similar stuff from CATCH. Com and got them In 3 days with constant Texting from Australia Post about how far parcel was from delivery. Will NEVER use Amazon again!

I received return my refund
Its 94$ Australia

i will recommend this but service will be slow
call center guys helped to solved my problem and its completely resolved
we have to wait for them to address the issues

I have over a 6 month period purchased from amazon Australia on several occasions. I have had three items not turn up to date and one not delivered but refunded by amazon with no prompting and for no apparent reason. They are absolutely useless. Previously purchased with amazon.com without an issue.

I ordered a full-size Leifheit ironing board for $130. But was delivered a Sunbeam tabletop ironing board which is 2/3 the size and costs only $44 !!!
Now I must return it AT MY OWN COST and they will refund to my credit card in a couple of weeks!
First and LAST order ever with Amazon.
BEWARE!!!

My first and last experience with Amazon. I wish I had read the reviews first. My parcel arrived while I was away and was not sent an sms or email to give me and option as to where leave parcel if I was not home. It was clearly just thrown over the fence and then was in heavy rain for 24hours. Not only was the box badly damaged but contents as well. I contacted seller as Amazon suggests on their site but have not received any response. Stick to Australian sites, just not worth the stress.