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Reviews

1.7

95 reviews
5
(9)
4
(4)
3
(6)
2
(11)
1
(65)
  • Product Quality
    3.1 (17)
  • Return Claim MadeYes (0) · No (20)
  • Customer Service
    2.4 (17)
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Reviewer Photos & Videos

Jess

JessGreater Melbourne (Outer), VIC

Just got ripped off!

published

I went to the chemist and the stupid woman gave me the wrong change.
I went back and asked for my change that I was owed, and I pretty much got treated like a criminal!
I will never be going back to that store again! What a joke!

Product Quality
Return Claim MadeNo
Kev

Kev

  • 3 reviews

overcharging on medication

published

was charged twice the price for prescription medication as compared to other pharmacies, wont go again even if I have to drive 30 mins to another pharmacy and they dont do price matching

Return Claim MadeNo
Stefan29

Stefan29ACT, 2905

  • 12 reviews

Ok, but some product not matching pics on website.

published

Didn’t receive the same items we had ordered on the website. Otherwise great value and fast delivery, may will purchase some product in a store in person.

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Atrocious customer service.

published

The pharmacist at Amcal Belconnen is borderline abusive. Screams and shouts at his customers. I would not recommend shopping here.



Let down

Let downLaunceston

Disappointing recruitment process Devonport

published

Disorganised and unprofessional, travelled long distance for interview and received no follow up call post interview as promised, can only imagine the working conditions.

Robert Z

Robert ZGreater Melbourne (Metropolitan), VIC

  • 28 reviews
  • 2 likes
  • Verified customer

They VET their REVIEWS

published
Tina R

Tina RPerth

  • 2 reviews
  • 2 likes

False Advertising on Web Site

published

Web site advertise states Ozheath Arthritis cream $17.99. When you go into the store (only 3 stores in Western Australia) it is $25.95. The excuse is that it is a web only special for click and collect. The web site does not say this at all. They are falsely advertising. Will support my local chemist who is more honourable.

Disgusted

DisgustedSuccess, Western Australia

Chemist at Gateways (Success, WA)

published
Artemis

ArtemisOxenford

  • 2 reviews

Staff refusing sale of otc medication to two separate people

published
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Unjustified Overcharging

published

Medications at Amcal are double the prices than in other places not a store to visit ever again. not at all price competitive.

Lynne

LynneStrathalbyn South Australia

  • 8 reviews
  • 3 likes

Good communication skills .

published

This store has everything laid out very well, gifts on one side, medicine and personal hygiene on the other, then toys and items of clothing, sun glasses ! Staff are friendly and help is there when you ask for it ! Always plenty to choose, for different occasions ! A pleasant experience to have each time we make that visit of personal care.

  • Verified customer

Don't shop online... False advertising and negative reviews are censored

published

Significantly Overcharge

published

Amcal Chemist - Bundall are a complete rip-off. They charge significantly more (25%) for exactly the same prescription medicine bought elsewhere which is disgusting considering what the product is.

russell d

russell dSydney, NSW

  • 6 reviews

Ridiculously Expensive

published

Bought my meds to this store located in Newington, NSW. I opted to get a generic brand and was surprised for the cost. It was almost twice as much compared to my local chemist. I just don't have any choice to buy it elsewhere and I need to take the meds sooner.

Amanda

AmandaGreater Melbourne (Outer), VIC

  • 4 reviews

Won't Price Match Online to Instore

published

Checked Gripe Water price online - $5.99 on special - went to local Amcal store - price $9.49 - read online FAQ - Amcal won't price match to online or in store prices???
How can they justify this when they are the same company????
Walked out without purchasing the product - going to Chemist Warehouse.
The only good thing I can say about our local Amcal is that they are open all day on a Sunday which helps if you have a late afternoon appointment and need medication.

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solutionj

solutionjBallina

  • 3 reviews
  • 4 likes
  • Verified customer

Overpriced Generic Products

published

Just purchased 3 generic items from the Bardens store in Darwin and paid $67 compared to the same 3 brand items from Chemist Warehouse that came to $46. How can they justify increasing generics above brand? This is a massive increase. Sorry you have lost a customer and everyone else I tell...

Mike

MikeMelbourne

Amcal Click-and-Collect censored my negative review

published

I placed a Click-and-Collect order on-line and received email confirmation that my order was being processed and that I would be advised when it was ready for pickup. After a week I rang to check my order status and was told that it had been delivered to my local Amcal store, but that the store had simply put the goods into stock and had failed to contact me. This was soon resolved and I picked up the goods some 10 days after ordering.
Days later I was invited, by email, to review my transaction, which I did giving a polite but negative review.
Today I received an email advising that my review had been "moderated" and would not be published!
This amounts to censorship.

Luangwa3

Luangwa3Narre Warren

Overcharged

published

The Wonthaggi pharmacy charged us a dollar more than our home pharmacist. When asked why, they said it was so we would reach your medicare threshold faster!!
That's a bit like your coffee shop charging you double for your first cup for two stamps so you get you free coffee faster!!

mich

michSydney

  • 2 reviews
  • 1 like

rude pharmacist; expensive medicine

published

pharmacist at met centre george st very rude! and prescription tablets are way too expensive. Mine is $4 higher than priceline!

We are Newbies.... Very Impressed

published

We buy Optifast in $1000 lots and then nothing for ages. Our local chemist gave us a good discount on the $55 a box that they charge, but then the manager changed. We Googled Optifast and got onto AMCAL on Line. Wonderful !!! and at $40 a box including free delivery. Delivery Melbourne to Bundy in a week.TIPS when setting up your account you have to use a a mix of Letters and numbers on your password. Don't forget your product purchase includes a a free gift such as a nail polishing kit but you have to quote the gift # like NAIL.

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Questions & Answers

Thomas Paul

Thomas Paulasked

I have all my prescriptions filled at my local Amcal Chempro Pharmacy. Im currently travelling in the same state, can an Amcal Chempro in my current location access my script details for me if I supply photo ID & Medicare card?

No answers

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