I brought this product 3 weeks ago. First I thought it's working fine.

I found following 2 issues with it.

It fauls alarms even when the baby is moving. I did follow the correct installation as instructed.

Also the temperature reading is incorrect and it triggers a fauls alarm. I have 2 other temperature monitors in the room . One in the camera right next to it with correct temperature reading.

Very dissatisfied with the product

Love it. I have had this monitor for 6yrs and I got it second hand. It works perfectly even with a cracked screen from being dropped 2 years ago and a trip in the toilet yesterday.
It's so easy to use and set up and sound is great. I do wish I got the video one as I would like to see what they get up to without opening the door but that It is a personal preference.
The coverage isn't that great if I go out the front and bubs room is at the back it beeps to let me know I'm out of coverage. But it is old so they may have improved that.
I bought another brand for my eldest when I had bub #2 and it was the worse.

As a new mum, this product has given me great peace of mind. The instructions were easy to follow, and I like how the sensor pad is adjustable - I also love how sensitive it is to my baby's movement. The range of the monitor is great, I can be anywhere in my house and still know that it works. Overall I am really enjoying using this product, I also like its sleek design.

Our first monitor broke after 6 months, we were told that our warranty ended so we bought another one, then about 5 months after that the charger stopped charging, they said we would have to buy a new charger, then a few months later our monitor broke again. We tried to contact customer service by email, phone and Facebook, but never heard back from them.

Battery life on this item is terrible. After just a few uses it constantly needs to be plugged in. This monitor constantly goes offline and shuts off which isn't helpful when the baby is asleep. It's a monitor - and doesn't serve its purpose. Please save yourself money and headaches and purchase a different brand. I'm throwing this monitor out and purchasing a different brand. Too many frustrations. Extremely disappointed.

The instructions to set up the device were a little bit confusing but once I got to grips with them it was fine. I am very happy with the product and it is reliable & works well. The heart rate monitor has not yet given be a false alarm. So far I would say it is worth the money.

I had two little ones born 12 months apart and it was an easy decision to buy a second Angelcare system for our youngest. Easy to set up, great range on the parent unit and my littlest poppet still uses the night light even now that he's three. Money well spent. Twice :)

I was given the angel care monitor as a gift and was so pleased as believed it was a trustworthy brand. My little one is only 12 weeks and the monitors won't stay charged, have to be plugged into the wall constantly.
The monitor is also very crackley and annoying when you are trying to sleep
Disappointing

Incredibly hard to use. Directions are not clear. Goes off randomly and sometimes not at all. Was looking for peace of mind and all we got was frustration in the wee hours of the morning and no peace of mind just anxiety. I highly recommend buying a different brand that is more practical and more reliable

To all the prospective parents out there, congratulations on your little one. I am writing this review at 3:30am. My baby was sound asleep 15 minutes ago and this piece of rubbish product has gone off in the middle of the night waking the entire household. I managed to silence it and check my babies breathing perfect nothing wrong at all so I tiptoe back to bed goes off again for the four time in last week.
Was working fine the last 6 months and it is now waking me up more than my little girl.
Do yourself a favour and get a different brand, not worth your heart leaping into your chest everytime this thing malfunctions.

We purchased this second hand and wow it has been our favorite baby product! The sound quality & range is excellent, absolutely love the ability to turn up or down the sensitivity so we don't ear bubs every little groan and grunt. The peace of mind with the movement by sensor is worth every dollar this cost. We have only had one false alarm when we had tucked too many blankets under the mattress and this caused the sensor pad to loose contact. Used with both our bassinet (1x pad) and cot (2x pads). A must have for any new parent.

Wish I had of bought a cheap one! I purchased 2 of the AC401 monitors 3 years ago. 1 has an issue with the main monitor and the other has an issue with the parent unit. I enquired on repairs and have been told they don't do repairs I have to purchase the item from Angelcare at a total of $90.75. I should have purchased cheaper monitors and I could have replaced them and still been financially better off.

When expecting our first bub my family purchased our Angelcare unit as bubs gift and have not been able to fault it at all. The senor mats give great peace of mind and I love that you can adjust the sensitivity if you have a fan in the room during summer. I test the mats every now and then by leaving something heavy in the cot and walking away and without fail it alerts me to the issue. My daughter is now transitioning to a bed and I will continue to use the unit for her and I am already arranging for a second set for bub #2 later in the year. Have also found the customer service to have been such a wonderful experience. When checking what mattress to purchase for the new bed I received an instant response which was more than helpful!

Have found this monitor great for peace of mind.

Ny son is a tummy sleeper and refuses to sleep on his back (once he could roll by himself). He was also a very quiet baby when sleeping. If we had had a video monitor I wouldn't have been able to see what was happening as he would have been lying still on his tummy.

Monitor has very good (adjustable) sensitivity. Had a few false alarms when bub has moved to the edge of the mattress. Other than that it works well.

My mum bought this for us for our new baby who we knew was going to be extremely little. In the course of my profession I have seen a few SIDS cases so was terrified that being a much smaller baby than my previous 9 pounders that my little bub may suffer from apnea. This was such a wonderful piece of mind. It was so reassuring to have the motion sensor to go off if bub stopped breathing even though he was right beside the bed. It is hard to remember to turn the monitor off when you pick bub up and sometimes the alarm goes off but that is nothing to the piece if mind this monitor provides.
The motion sensor pad, piece of mind, great range for parent monitor.
Remembering to turn the monitor off when you pick bub up and the alarm goes off