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Reviews

4.5

5,436 reviews
5
(4,581)
4
(210)
3
(47)
2
(100)
1
(498)
  • Product Quality
    4.8 (3,074)
  • Return Claim MadeYes (111) · No (3,420)
  • Shipping
    4.9 (2,452)
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Lisa

LisaGreater Melbourne (Metropolitan), VIC

  • 17 reviews

Lack of communication

published
Shipping
Return Claim MadeNo
Victoria B

Victoria BGreater Melbourne (Outer), VIC

  • Verified customer

Excellent Company to deal with

published

I ordered a front loader washing machine. Everything is great about this company from easy ordering to Great product and delivery and installation. I would highly recommend Appliances Online - really happy with them.

Product Quality
Shipping
Return Claim MadeNo
Paul M.

Paul M.South East Queensland, QLD

Unbelievable

published

Our kettle packed-in late in the afternoon and I decided to replace it with one that was the same make - we have a matching toaster!

So, I ordered the kettle after 5pm and it was sitting on our doorstep the next morning, when we got up. I’ve no idea how this happened as we’re up the Sunshine Coast.

Anytime I need anything electrical. I’ll check these guys out first purely because of their service on this occasion.

Product Quality
Shipping
Return Claim MadeNo
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Owen

OwenMetropolitan Adelaide, SA

  • 2 reviews

Great to Deal with

published

I have dealt with this company for many years now and would recommend them to anyone. Great prices and they deliver on time. I will be shopping with them again.

Product Quality
Shipping
Return Claim MadeNo
Pauline

PaulineGreater Melbourne (Metropolitan), VIC

Electrolux stick vacuum

published

Happy repeat customer who has just purchased my latest appliance from Appliances Online and am extremely happy with ease of putting components together, powerful cleaning and bonus of hand held vac attached. Previously had a Dyson stick vacuum and I find this better

Product Quality
Return Claim MadeNo
Maria

Mariasydney

  • 3 reviews

Great service and prices

published

Has been a bit worrying ordering online ( building a new home ), if item will be damaged, etc etc, but all worries have been taken away when I received items yesterday and opened both boxes ( first item box was a bit damaged and dirty and some writing covered) ( first item Franke BOX220-42/29SBL Bolero 1 and 3/4 Bowl Sink and second item Franke AEX610 Acquario Line Sink ) . Delivery driver was excellent, friendly and gentleman. The whole process from beginning to end was great, love love love my items . Now I can continue to shop more .

Product Quality
Shipping
Return Claim MadeNo
  • Verified customer

Great Products, Service and Value

published

Beautiful machine, this washing machine is not only a sleek and attractive addition to my house, but it works well too. There are probably more setting that I will ever use, but So far I’ve found it reasonably simple to use. Washing comes out clean and well spun, all during a really quiet cycle. Now I need a larger dryer to cope with this great big load washing machine

Product Quality
Shipping
Return Claim MadeNo
Debbie OConnor

Debbie OConnorSydney, NSW

  • 2 reviews

Excellent Service

published

Ordered Friday PM. Email advised order. Constant updates till my fridge was delivered Friday at 11.30am. Brilliant delivery team they definately went above and beyond. Would I use them again? I just order a dishwasher!!

Product Quality
Shipping
Return Claim MadeNo
Beau

BeauIllawarra, NSW

Sous vide immersion cooker

published

Ordered Thursday 730pm and received Friday 10am. Extremely fast postage, with plenty of updates about what time to expect delivery which was bang on. Best price on the net or in stores as well. Will definitely be using appliances online again.

Product Quality
Shipping
Return Claim MadeNo
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Liz

LizSydney, NSW

  • Verified customer

Great price and commendable service

published

Great price and very fast free delivery. Ordered in Thursday and delivered Friday. The communication from the delivery team was commendable with updates at every stage and courteous delivery. Item exactly as described. Very happy with the service. Will definitely recommend this company.

Product Quality
Shipping
Return Claim MadeNo
Martin

MartinHunter Region, NSW

Lousy customer service

published

Bought a combined washing machine and dryer from AOL. Got an email advising of a two week delivery delay due to COV 19. Fair enough.. Got another email from AOL on the day delivery due advising of another one month delivery delay. Not Ok. Asked AOL to call me to discuss alternative products and a refund if nothing acceptable. They send another email advising of a refund. Poor customer service. I sent another email to complain. No response. AOL never again.

Return Claim MadeNo
Krystal

KrystalCanberra Central 2601, ACT

Excellent service!

published

I am a return Appliances Online customer. Every time Ive ordered AO have exceeded my expectations. They are reliable and by far the cheapest. The next day delivery and estimated time for delivery is highly appreciated. Thank you! Highly recommended!

Shipping
Return Claim MadeNo

Easy to use and QUIET!

published

Only had the machine a couple of weeks but I’m very happy with it. So easy to use especially with the my wash function, even my husband can do it without claiming he doesn’t know how to! Lovely and quiet and the quick 15 minute wash option has helped me out already.

Product Quality
Shipping
Return Claim MadeNo
Hedgy

HedgyGippsland, VIC

  • 9 reviews

Excellent service!

published

This was our second purchase from Appliances Online. Incredible service-our new washing machine was installed less than 24 hours after ordering. We were notified early about the delivery period, then again 30 minutes before arrival. They removed our old machine which was much appreciated. Thoroughly recommended.

Product Quality
Return Claim MadeNo
LizzieHa

LizzieHaSouth East Queensland, QLD

Excellent service & satisfaction!

published

Prompt courteous & the quickest courier service I have experienced. From ordering on phone to receiving product I can not fault this xompany. Will definitely recommend Appliances Online again. Thank you

Product Quality
Return Claim MadeNo
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Kate B

Kate BGreater Melbourne (Inner), VIC

  • 3 reviews

Thank you, your services are exceptional.

published

From ordering to delivery, your services have been great. I had this experience ordering with you for my parents and now for myself. Pricing is excellent and the saving on the Barazza sink was brilliant.

Product Quality
Shipping
Return Claim MadeNo

Super happy

published

Fantastic service. Prompt, professional and polite. I had a few queues they were excellent with solving them. Installation was 100% worth it considering I'm in an apartment on 3rd floor.

Product Quality
Shipping
Hazel

HazelGreater Melbourne (Outer), VIC

2 THUMBS UP!!!!

published

This was the first time i ordered thru AO and it was a great experience. Positive feedback from their clients are true, great products, great deals, and most importantly great delivery service of items ordered... SUPERB! Continue doing your great job appliance online team. i will definitely order again from your website. keep up the good work. Highly recommended!!! THANK YOU :)

Product Quality
Shipping
Return Claim MadeNo

10/10

published

Purchase options, price, customer service and delivery was brilliant. The delivery guy installed and removed my old machine with a smile, even in lockdown!
The comparison tool really made purchasing the right machine for me and my families needs.
10/10

Product Quality
Shipping
Return Claim MadeNo
Marie H.

Marie H.Metropolitan Adelaide, SA

Fantastic. Great service and prices

published

Got in touch via wesite then rang them as not 100% sure using online purchases. Gent was extremely helpful and I got my washing machine next day. Old one taken away too. Great very happy

Product Quality
Return Claim MadeNo
Page 2 of 272
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Questions & Answers

Jamie

Jamieasked

Anyone ordered kettlebells from here before? Wanna know what they’re like!

No answers
shellbait

shellbaitasked

Where do I find the model/ser no tag on the 519l Fisher Paykel french door fridge...the manual says inside the freezer compartment in the right side frame..eyeball mk1 says it isnt!...

2 answers
Mick L.
Mick L.

Have a look here. https://producthelp.fisherpaykel.com/au/Troubleshooting/Where_is_my_Model_Number/Where_is_my_Fridge_Model_Number_Located

shellbait
shellbait

Already found it..thankyou muchly

Jonno

Jonnoasked

how long to deliver washing machine to Dudley Park 6210

2 answers
Fired Up
Fired Up

You can ask them directly

Appliances Online
Customer ExperienceAppliances Online

Hi,
As long as we have the stock, we can do it the next day as we go out to Dudley Park Monday - Saturday ! Please feel free to call us on 1300 000 500 if you would like to speak to someone further about this !

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