I have a system facing north on a 22 degree angle and I'm blown away at how much hot water it produces! My booster hasn't come on in months, even after a cloudy day I have plenty of hot water.

Apricus referred me to a preferred reseller/installer and the whole process was easy and trouble free. I wouldn't hesitate to recommend Apricus as a company and a solar hot water option. A great compliment to my solar power system!

I purchased my Apricus system 6 years ago at the height of the rebates. I was single living in a three bedroom house in Byron. I also purchased 5 kw of PV and was lucky enough to secure the 60c feed-in-tariff. Since then my household has expended having gotten married and with two boys. The system has not missed beat in 6 years. We have had to boost around 20 times in that period and often have visitors in our house (2 extra adults). It is the best hot water system I have ever had. I love it and can not praise the product more highly. I love not paying for my hot water!!

I installed our Apricus 40 tube 400L system in the middle of winter last year... I remember the shortest day of the year here on the mid north coast NSW - we had a really nice clear day so I flicked off the booster to "test it out" and we had plenty of hot water for the 4 of us - We do use the booster after periods of extended rain / cloudy weather - but our hot water bills remain minimal. Plumber did a great job installing which I believe is more than half the battle!

My system is just two years old and we came home one Saturday morning to find the tank had split and my rain water pouring out onto the ground. We live on a rural property so have no mains supply. It took three weeks for a replacement tank to be sent after Apricus demanded photos of location of installation conditions. The tank sits on concrete under the veranda. Now I have a plumbers bill as Apricus won't cover labour. It's not my or the plumbers fault that the product failed, Apricus should cover the plumbers bill because if their product didn't fail I wouldn't have needed the plumber ! Good product, terrible back up support.

After some years of faultless operation I have a nasty leak in the manifold. Can't get Apricus to return calls, so we're reduced to running outside to turn the water on and off when we need it. Come on Apricus, a bloody phone call is just not that hard.

Tank leaking and been replaced after almost 4 years from installing but now I will now be out of pocket for the plumber and electrician, probably over $600 to install the replacement tank and re-connect to power. What is the point of the warranty not covering labour when labour is necessary to put the replacement for the faulty tank in and it is not my fault? Bought the system in good faith that it would help with saving energy...

We have had this Apricus system now for 6 months and had a totoal of 2 bills at $550.00 and $655. I have never had energy costs so high in all my years. We are now Waiting to hear back from Apricus to explain why our bills are so high?

After spending thousands of dollars on a product I expect it to last more than 4 years. Now incurring huge costs because of equipment fail - even tho the adverts plaster 15 yr warranty everywhere most parts are not covered more than 12 months.
Do NOT recommend this product to anyone

I have had exactly the same experience as Ian Bryant. Lots of visits from so called experts, lots of money spent (new tank, numerous controllers, new pumps, NEW PLUMBING, lagging, reinstalling tubes, sensors, thermostat) but it is still nearly useless. It has been over 6 years of frustration.
Rob Armstrong, Tathra

We had no problems with our system for the first four years and we were delighted with it. But now we are scratching our heads as to why the pump doesn't work. We have replaced the controller unit and the check valve, and still the pump refuses to circulate the water. We are now facing the fourth visit from a plumber. Too much expense.

I had my apricus installed and had a leak in the roof. They got dodgey bros to come out to fix it. I refused entry the next day because of there bad work manship. So now I am left with the bill to fix the roof. Not a happy costumer
Nothing
Cost you more if the system leaks!

In chilly Hobart we have a 40 tube, 315l system that is working wonderfully well. Happy to endorse Electrical One as installers, who rapidly sorted out a teething problem with a controller unit. We've gone from 8kw/day on hot water to less than 1kw/day. Early days yet, but very happy so far.
Efficient system overall, with wonderfully insulated tank.
Controller units a valuable feature, but difficult to use for novices.

generally the system is good ..however.. my experience with this system the pump and the controller have both broken down and instead of saving money it has cost me money...the warranty is only valid for one year for some parts.....read the warranty carefully ...one would think that with the main hardware having a 10 year warranty it should be for the whole system...read the warranty or you might get cought like i did
when it is working...the water is hot
keeps on breaking down and needs new parts that arnt covered under warranty after 1 year