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Reviews

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    bruce.gonsalves.16

    bruce.gonsalves.16Victoria, Australia

    aqua max

    published

    I have had the 315 for 3 year's and had 4 elements leak and now they can't get the elements out so hot water services useless warranty department run by children they dont even documents each time the elements fail or any history when asked to speak to a manager there all ways out

    1 comment

    John

    JohnSunshine Coast

    • 6 reviews
    • 1 like

    So far, so good ...

    published

    I recently installed one of these big systems at home. I bought it for a very fair price: $750 - MUCH cheaper than the comparable opposition. Installation was simple and straightforward. We now have piping hot water 24/7, at full pressure and no leaks. But, of course, only time will tell how reliable and long-lasting it is. Excellent so far.

    January 12th 2015 Update:
    A 'leaking seal' sounds like a poor installation job. Any HWS is only as good as its installer. Also, the life of heating elements depends largely on the quality of your water supply. Consider fitting an in-line filter if your water is contaminated, heavily chlorinated or very hard. And, to protect the tank itself, be sure to replace the sacrificial anode in good time.

    Poor Product Poor Warran

    Poor Product Poor WarranCentral West, NSW

    • 7 reviews
    • 1 like

    Poor Product Poor Warranty

    published

    18 Months ago my new home had a new Aquamax HWS installed I now find the electric element seal is leaking water. I telephoned Aquamax for a warranty claim and was informed the element and seal only had a 12 months warranty.....On a HWS product which is expected to last for years and years I find 12 months warranty very short and perhaps it reflects on the Aqumax product itself which must be of poor quality.....(I had a similar problem with a Dux HWS product and there was no issue and the unit was repaired under warranty).....Following this incident I would never recommend Aquamax to anyone and never again buy this product.

    Leaking Water fromarond the heating element and poor warranty on a near new product.

    2 comments
    Ricky
    Ricky
    Northcoaster
    Northcoaster

    Thanks PPPW for your review and Ricky for your comment. I was considering an Aquamax 315 but have decided not to buy one after reading this.

    Questions & Answers

    Daavid

    Daavidasked

    I am about to purchase Aqua max 315L Electric Stainless Steel hot water . Would like to receive your reviews on reliability

    1 answer

    David, I would steer clear of Aqua max altogether these are poor quality which is reflected in only 12 months warranty.......When you purchase a HWS you expect to get a long incident free service from it and not a second rate product with on 12 months warranty.......


    peter

    peterasked

    warranty period on anode?

    2 answers
    John
    John

    The sacrificial anode should be replaced at least every FIVE years. Re warranty, I think this is limited to 12 months because the anode can be rapidly degraded by a corrosive water supply.

    peter
    peter

    Thanks for your quick response,
    That settles a query from a client on the Sunshine Coast


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