I have had the 315 for 3 year's and had 4 elements leak and now they can't get the elements out so hot water services useless warranty department run by children they dont even documents each time the elements fail or any history when asked to speak to a manager there all ways out
So far, so good ...
I recently installed one of these big systems at home. I bought it for a very fair price: $750 - MUCH cheaper than the comparable opposition. Installation was simple and straightforward. We now have piping hot water 24/7, at full pressure and no leaks. But, of course, only time will tell how reliable and long-lasting it is. Excellent so far.
January 12th 2015 Update:
A 'leaking seal' sounds like a poor installation job. Any HWS is only as good as its installer. Also, the life of heating elements depends largely on the quality of your water supply. Consider fitting an in-line filter if your water is contaminated, heavily chlorinated or very hard. And, to protect the tank itself, be sure to replace the sacrificial anode in good time.
Poor Product Poor Warranty
18 Months ago my new home had a new Aquamax HWS installed I now find the electric element seal is leaking water. I telephoned Aquamax for a warranty claim and was informed the element and seal only had a 12 months warranty.....On a HWS product which is expected to last for years and years I find 12 months warranty very short and perhaps it reflects on the Aqumax product itself which must be of poor quality.....(I had a similar problem with a Dux HWS product and there was no issue and the unit was repaired under warranty).....Following this incident I would never recommend Aquamax to anyone and never again buy this product.
Leaking Water fromarond the heating element and poor warranty on a near new product.
Questions & Answers
I am about to purchase Aqua max 315L Electric Stainless Steel hot water . Would like to receive your reviews on reliability
warranty period on anode?
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