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Aurora Archer Gas 700 Series
Heaters Buying Guide
Our buying guide will explain which type of heater would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
Lloyd S.Perth, WA
- 2 reviews
Shithouse
Purchased this heater & was installed in January, no reason to use it until the weather got cold. Biggest piece of rubbish ever, won’t stay alight, flame it does go dance’s all over the place then turns itself off. To say that I disappointed is an understatement. What’s more no one seems to care. I have rung about it but to no avail!
Purchased in January 2021 at Jarrahdale Heating & Cooling.
2 comments
It was installed by the recommended installer.
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Love it.
Bought the heater from a shop in Balcatta, Perth about two months ago. We have only had a few cold nights so far but it has done everything the salesman said it would do.
The fire looks nice and it heats my space, about 80 square meters, perfectly well. Have read some mean reviews on here but my experience has been nothing but good.
Purchased in March 2021.
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Other Gas Heaters
Rinnai Avenger 25 / 25Plus
4.1(122)Rinnai Dynamo 15
4.3(23)Rinnai Energysaver FT Series
3.9(35)Rinnai Granada 252
4.3(16)AdamModbury Heights
- Archer Gas 700 Series
- Verified purchase
Archer - Honest review after 18 months, I'm disappointed.
An honest and balanced review of my heater. Installed February 2017 at a cost of $6,500 (I needed a gas main connection as well).
First the bad. There is no ambiance to it. Don't believe any pictures you see with nice long bright orange flames. It's false advertising I feel. The pictures are not what it looks like at all. I initially paid so much because I wanted something that looked like an open fire to read next to, and was going to get a simple rock pattern. I was sold on the logs and stones, you won't see any flame. The logs glow and y...Read more
ou may see a small lick of blue flame every now and then but that's it. They will tell you it all depends on the length of flue / gas main vs gas bottle fuel, but the pictures are very misleading. See it in action before you decide. It was adjusted once by a technician after I complained and was met with very rude and abrasive customer service reps from Archer at the time, it made little difference. The Good? It will heat your home very effectively and quickly. It's not quiet, but it is a space heater so I understand the fan needs to work hard to pump the heat out. I'm not an expert at how economical it is, I didn't have gas before this and it is the only gas appliance I have now, but it seems very reasonable for how much I use it in winter, coming on early in the morning and in the afternoon to warm the house. I have floorboards and cathedral ceilings and it very quickly warms up and keeps it warm. The controls are easy to use just a couple of switches and a red button that will keep the hear on low mode. You can link a remote to it which I recommend the extra few hundred for to operate on a thermostat - in the middle of winter I left it on 19C and it kept the house nice for the entire weekend, coming on and going off when needed. I've been told by 3 gas fitters they wouldn't have anything else in their home as its the most efficient and powerful heater they have (they are linked to Archer, but it does do the job very well). The ugly? This year there is a horrible buzzing sound coming from the back of the heater. I don't recall this happening last year at all, I would have asked for it to be looked at. I called the gas fitters about this numerous times and it took 7 weeks to get someone out. They said the solenoids had gone (after 1 winter season - 12 month warranty is actually 5 or 6 month as it sits idle for the rest of the year) which they replaced under warranty. It still makes the noise. https://www.youtube.com/watch?v=HmsW7cQ--kgSimilar opinion? Write a review on ieatwords.com.au!
Find out how Aurora Archer Gas 700 Series compares to other Gas Heaters
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gunrealtyPerth, WA
- 2 reviews
- 1 like
- Archer Gas 700 Series
- Verified purchase
Disappointing performance
Purchased the IS700 - I believe ours was an IS762. It looks good, and suits our decor. This heater is apparently able to heat 180sqm (we have around 100sqm), no doubt this is on the highest setting. Unfortunately, the fan speed on high heat is way too loud, so we run it on medium (the back burner only). The fan speed is not user adjustable and even on low, the fan constantly changes between low and medium speeds. Fortunately the fan stays on medium, when at the medium heat setting. This heater keeps the combustion and heating air separate...Read more
. It recycles the room air and I do understand it has to keep the flame box relatively cool otherwise the combustion exhaust air would melt the PVC flue. The volume and pressure of air seems to do a better job of cooling the heater, rather than heating the room ! It's just a shame the roar of the fan is way too loud on high. Using the remote as a room temperature monitor, and comparing the Archer with our reverse cycle heating, I have to say the aircon is a more effective heating system (even when using only the ceiling vents in the same area as the Archer). Why is it more effective ? Because with the reverse cycle heating, I'm looking to turn it down after a while. I certainly am not doing that with the Archer. In hindsight, the $5,500 may have been better saved for future aircon reverse cycle running costs.1 comment
Aurora A.Aurora
Hello I would suggest you request a smaller fan to do a smaller area, it will be quieter, also the best way to run your hearer is by using the red button on the front of the heater that way the fan wi... Read more
ll stay on low providing your gas pressure on the heater is set correctly bests regards from tech support at Aurora climate systems......Similar opinion? Write a review on ieatwords.com.au!
BecRMelbourne
- 2 reviews
Beautiful looking, and works amazing
Had my 700 model heater for about two years now, and haven't had a single issue. Heats the house really well and is aesthetically pleasing to look at. The logs and flames look very natural. The remote is very handy and easy to use too. Was worth every dollar I spent on it.
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Heater has brought warmth into my life!!!!
I bought this heater 12 mths ago and I love it! i read the comments on product review and decided to buy an archer it is the best decision I have made. The heater looks great and is so easy to use it has been fantastic this winter heating the whole house and looks fantastic everyone that comes in to my warm home loves it. The only addition I made to my heater is I added a remote. The people at archer in Melbourne were so friendly and happy to help me out. So now I can set the remote to come on early in the morning and go off. So thank you archer bringing warmth into my life!!!
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ChrisMelbourne
I am thrilled with this heater !
I have had this heater for 10 years and it has done a brilliant job at heating the whole house hold, 3 years ago we installed a remote and it was a very handy edition to the heater, the log setup looks great they did a great job at making it look natural. All in all i am very pleased with this heater
1 comment
Aurora A.Aurora
Thank you, Chris, for your review we really appreciate and understand the effort it takes to post some good news, unlike the person below who waited 13 years to make a complaint, we hope you enjoy the... Read more
performance of your Archer gas log fire for many more years and if we can be of any help in the future please do not hesitate to give us a call best regards from Tech support at Aurora climate systems the manufacturer of the Australian made Archer gas log fires................. Contact numbers are 1300 388 953 or 03 9795 8895.Similar opinion? Write a review on ieatwords.com.au!
Not happy
Had this heater installed today and is faulty. The front burner doesn’t light up completely. The colour of the flame is too blue and doesn’t look natural like other gas heaters that I have seen. Eg the canon.
Should have read the reviews before purchasing this heater. Would not recommend this heater to anyone.
1 comment
Aurora A.Aurora
Hello Fil thank you for your review but suggest you look at reviews on cannon gas log fires before recommending them and see if you can at least find one good review on them,also we would love to reso... Read more
lve any issues you have with your heater as we have no reports of faulty heaters coming into our office on your given install dates and we are currently sending 20 plus heaters out per day Australia wide with no issues,so it would be greatly appreciated if you could give us here an opportunity to rectify any issues you are incurring,it really sounds like your problem may just be a simple install problem such as log placement,gas pressure adjustment or flue configuration.Any way we are only here to please,so if you could give us your contact details that would be greatly appreciated, our contact email is [email protected] or phone us on 1300 388 953 or (03) 9795 8895 Once again if we don't know who you are or can not contact you we will have to treat this review as false best regards from Aurora looking forward to your reply.Similar opinion? Write a review on ieatwords.com.au!
MattAberfoyle Park
Avoid these heaters like the plague!!
Purchased the IS700 gas log fire with ducted heating in May 2017. Since then have had nothing but issues!
The inline fan has been replaced 6 times because the blades warp under heat, catch on the casing & burn the motor out.
The ignition system on the front & back burners works sporadically and often requires the unit to be manually turned off & back on again.
The only saving grace is that the local service agent has been very responsive & patient, but he is continually coming out to fix the same issues.
We spent over $7,000 on this unit & it's been the biggest mistake of my life.
2 comments
Aurora A.Aurora
Hello Matt we can only find in our records that all your issues were taken care of and our tech said that the heater and inline fan were working fine,also it was reported to us that another appliance ... Read more
in your house caused damage to the heater which was rectified by our tech. The inline motors and housing are supplied buy Westaflex and the blades do not warp under heat,also our records only show that your on your third in line fan still not good but the problem has been addressed in the 3rd one put in, so the issue of the wheel moving in the housing can not happen also the motors do not burn out and we have no record of even one burnt out inline motor over the past 5 years,they are lock rotor tested and thermally protected, so once again thank you for your review even thou it is was a tad exaggerated but we understand your frustration as we have not been happy with our supplier,but we now believe that all problems have been addressed and corrected please try and understand that we have in access of over fifty thousand units out in the field all working fine with happy customers,we just don't here from them as much as the few unhappy ones, we are here to please and do try very hard to make all our customers happy ones so if you still have any issues please give us a call, kindest regards from tech support at Aurora Climate Systems the manufacturer of the Archer gas log fire.Thanks Aurora. I'm confused. If the blades don't warp and the motors aren't burning out, why has the in line fan needed to be replaced so many times? In relation to your comment about another device d... Read more
amaging the heater, I've had an independent electrician confirm thats not the case, and infact not even possible. For the record this issue still hasn't been rectified and I well and truly stand by my previous comments.Similar opinion? Write a review on ieatwords.com.au!
Find out how Aurora Archer Gas 700 Series compares to other Gas Heaters
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MalcolmMelbourne
- 2 reviews
- Archer Gas 700 Series
- Verified purchase
Remote control failed to operate after 2 years
My remote control stopped working and wouldn't allow me to change the temp setting or any other setting on the remote, I have changed out the batteries but this only sets everything to the default setting that I cant change. The front flame works with the red button pushed in but not the back one due to the setting on the remote, so I cant use the rear flame, I have now been advised I need to purchase a new remote control worth over $290 to fix the problem.
I have been waiting for a response from Archer now for 2 weeks, no response, so I have posted this for all to see.
4 comments
Aurora A.Aurora
Hello Malcolm thank you for your review i dont know who you have been in contact with but we do not advise people to purchase complete new remotes, normally we would advise you how to bypass the remot... Read more
e so you can use your heater with both burners manually then we would ask you to send it to a replied paid postal address where we would repair it or replace it and then we would return to you a tested fully functional handset,we have over 20 thousand plus remotes out in the field all working fine also there would be no reason to purchase a complete remote because you only required a handset that can be purchased for a price of 40 and 80 dollars depending what model you have, thats if you choose to purchase a new one, unfortunately the person who responds to these reviews has been ill and still is, this task has now been given to another member to attend to hence we are sorry for the time it has taken to reply we have gone through all our correspondents on remotes over the last 3 months and can only find one email requesting from you or someone else requesting to purchase a new remote no questions asked i would suggest next time if there is one that you give us a phone call and if your not happy ask to to speak to someone who can resolve your issue such as a service manager or someone in tech support the phone numbers are 1300 388 953 or Melbourne (03) 9795 8895 hope this has been of some assistance kind regards from tech support at Aurora climate systems the manufacturer of the Archer gas log fire.Hi and thanks for your response, I contacted your Melbourne office on the number you have there, and I was told on 2 different occasions on the phone that I need to purchase a new remote control and i... Read more
t cost me $290 with postage. and that there was no other way to fix the problem. all I need was the had set. can I return the rest of the remote to you for a refund. regards Malcolm.Aurora A.Aurora
Hello Malcolm when you rang you should of just asked if you could bypass the remote which is a very simple task just for your future information there is a black receiver box in your heater that has a... Read more
switch on it,it will be in the remote position, you will just need to switch it to the on position and the heater will work manually,it appears your remote is approximately 3 years old, we are not the manufacturer of the remotes and have used different brands over the years such as As Tech,White Rodgers,Honeywell,and Sky Tech,we do not do refunds over the internet but if you would like to give us a call on the landline you can request a credit for the non required parts when we receive them back we dont no what that amount will be because of freight and type of wiring loom supplied, we will now only discuss any issues with your self over the phone or in person we dont see any reason to continue debating issues publicly over the internet where anything can be said unchecked,so we look forward to your call kindest regards from Aurora climate systems.Similar opinion? Write a review on ieatwords.com.au!
jswcSydney, NSW
- 16 reviews
- Archer Gas 700 Series
- Verified purchase
Amazing heat and love the horizontal flue
Have enjoyed the amazing heat from our freestanding Aurora Series 7 gas heater for more than a year and through two winters. We have a large combined open living, dining and kitchen living space (over 40sqm) for which an electric split air-conditioning system was insufficient. The Aurora gas heater is more than adequate to heat this space.
The flue gives us peace of mind to ensure we are not breathing any carbon monoxide. It was a big plus that this heater allowed us to run the flue horizontally through the wall rather than a chimney throu...Read more
gh the ceiling. The unique humidifier function which returns some humidity to the heated air is also a positive which we did not expect. The only potential negatives are that the heater is not that quiet and the design is slightly too square. It is not as sleek as some other designs.1 comment
Aurora A.Aurora
Dear jswc Thank you so much for your wonderful review,we appreciate the po... Read more
sitive feedback and trust you continue to enjoy your Archer gas log fire best regards Aurora Climate Systems.Similar opinion? Write a review on ieatwords.com.au!
LynneMelbourne
- Archer Gas 700 Series
- Verified purchase
Very pleased.
We bought out heater two years ago and it has lived up to expectations, we usually run it on low fan and low heat but crank it up as required. It's great after a long hot summer and the first cold winter night to switch it on and be warm in minutes.
1 comment
Alice R.Aurora
Dear Lynne,
Thank you for your wonderful review! We're so pleased you love our product as much as we do. ... Read more
Stay warm this winter! - Aurora Climate SystemsSimilar opinion? Write a review on ieatwords.com.au!
Angela
- 3 reviews
- 2 likes
Great Service Great Heater
I purchased the heater based on the heater information on website and the reviews. I have only just purchased the heater and had a small noise issue and they came out and fixed it without any problem. This heater so far is doing everything I read it would do and given that I have extremely high ceilings I was worried it wouldn't heat up the house but it does. Very happy customer.
2 comments
Alice R.Aurora
We appreciate your review Angela, thank you.
Aurora A.Aurora
Please go to https://www.acc.gov.au/consumers/online-shopping/online-product-reviews this may explain something about reviews online thank you for your time to post a good review we really appreciate it.
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- Archer Gas 700 Series
- Verified purchase
Looks pretty and very cosy!
Brought my heater for last winter, turned it on again the other day and am still so happy with it, I keep it in my entertaining rooms and it adds a lot of character and looks really nice, only really use on low to medium setting as it produces so much heat. Can't complain at all!
1 comment
Alice R.Aurora
Thanks for the lovely review Mitchell, Warm Regards, Archer.
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VoolyMelbourne
- Archer Gas 700 Series
- Verified purchase
Excellent heater highly recomended
Made in Melbourne this heater works extremely well it is my only sauce of heating mainly only run it on low and my home is 26 squares great job simple operation 10 out 10 on efficiency very cheap to run and I think it looks great and are very happy with the performance
1 comment
Alice R.Aurora
Thanks for the wonderful review Vooly!
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Find out how Aurora Archer Gas 700 Series compares to other Gas Heaters
Know better, choose better.
Questions & Answers
Rose S.asked
Hi we had our Archer gas heater model IS760 installed yesterday it looks beautiful and heats wonderfully but the noise the fan makes is very loud? One of the reasons we replaced our previous heater was because of the loud fan . Whenwe observed our chosen heater at your showroom the heater was very pleasingly quiet, any ideas as to why it is so loud would love to have this rectified ASAP.
1 answer
Aurora A.Aurora
you probably need to adjust the position of your thermistor and check your gas pressure you might be able to change your conv fan to something different or smaller
Billasked
Our Archer gas log fire as of yesterday has the fan running on full all the time even when not in use. The only way to stop it is to switch off at power point. I turned it back on this morning and fan starts up on full blowing out cold air We have never had any trouble b4 this.
2 answers
Aurora A.Aurora
i dont know how old your heater is but it sounds like you might need a 40-degree switch or thermistor
Thanks for your reply, unfortunately it took a long time(2 months) for you to reply and we had to get someone to have a look at it before then. The fan needed a bit of adjusting. I gather they are excellent heaters but when something goes wrong the supplier doesnt want to know about it.
Joseph Basked
Heater not starting, any help?
2 answers
Very occasionally my heater won't start from the remote control....the burner box fan starts, but the igniter (and gas) doesn't happen. I just turn off (with the remote) and start again, and there's no second 'misfire'....not sure why it does this, but I don't consider it an issue.
Hello Joseph sorry for the late reply but been ill in order to answer your question we will need a lot more information, what model is your heater, how old is it, what is the serial number, what flue configuration do you have, what do the lights doo on the front of the heater when switching it on, or you could just call Aurora and they can help you to get your heater going with your assistance, also do you have a remote and what type model is it, their contact phone numbers are 1300 388 953 or (03) 9795-8895 between 9:00 AM and 5:00 PM Mon to Fri hope this has been of some help, look forward to your call best regards Turtledove...........P.S we will also need to know your location..............
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Aurora A.Aurora
One just needs to rectify the install and all will work well..........