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Reviewer Photos & Videos
Larry KellySydney Surrounds, NSW
- 2 reviews
Worst service
Salesman [name removed] lied and did not listen the what I specifically wanted.Just supplied what they wanted instead. Do not answer emails and just dont want to know do not use them
1 comment
Similar opinion? Write a review on ieatwords.com.au!
LyndaMid North Coast, NSW
- 2 reviews
Great Product and Company
Very easy process from the very beginning of organizing installation to finished product
Very friendly professional staff no question was taken as too much trouble Highly recommend this company. The service was very prompt.
1 comment
Arise SolarArise Solar
Hey Lynda,
Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligently and this... Read more
will provide them with great encouragement to keep doing what they are doing. Also thank you for your recommendations.Similar opinion? Write a review on ieatwords.com.au!
Good Job
Professional job done quickly done quickly with minimal fuss and I had no issues with the installation. The team did a great job and came back the next day (the sun went down!) to finish off the work.
1 comment
Arise SolarArise Solar
Hey Paul,
Everyone at Arise Solar loves to hear from customers like you! We're glad to have your review in such a beautiful way. Our teams are honoured to have you sharing your solar install experience. Thanks for your trust and business.... Read more
Get in touch with us if there is anything we can help you with at [email protected] and we'll be more than happy to assist you. Cheers!Similar opinion? Write a review on ieatwords.com.au!
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Good job installed professionally
Professional job done quickly minimal fuss how would i know how easy the panel installation process was I wasn't here most of the day. I have had no issues with the installation company as a matter of fact they installed it at my other home further down the coast and again no problems
1 comment
Arise SolarArise Solar
Hi,
We are glad that you and family loved our services, our dedicated staff will be pleased to learn of your high praise.Most people don't bother to leave reviews about positive experiences unincenti... Read more
vized, and that's what makes you the star. It's only when we receive such positive feedback, do we rest knowing that we have done our jobs well. We will strive to deliver great experiences consistently, looking forward to serving your friends and kin too.Similar opinion? Write a review on ieatwords.com.au!
AaronRichmond-Tweed, NSW
Solar
Everything went smooth. Installers did a good job and the staff at Arise were very informative of the process during and after. I would recommend Arise and the installers to anyone else looking to get solar installed
1 comment
Arise SolarArise Solar
Hi Aaron,
We take pride in giving outstanding service to every customers here at Arise Solar. We’re happy to hear that your installation was no exception, thanks for leaving the wonderful review! Did... Read more
you know we have Referral Bonus Program? Look forward to serving your friends also.Similar opinion? Write a review on ieatwords.com.au!
SonyaMetropolitan Adelaide, SA
- 2 reviews
Still NO contact
I put up a review for Arise Solar almost 2 weeks ago and received a reply inviting me to email them to which I did straight away and surprise surprise they still havent contacted me and I even supplied my phone number to discuss the issue further and it's been a week now.. Arise Solar are a complete joke with extremely poor customer service.. would never recommend Arise Solar that's for sure...
Similar opinion? Write a review on ieatwords.com.au!
Excellent service, and installation
All went well, from the moment we spoke to Greg, things happened,, the only minor issue was the weather, delayed implementation for a week or so. Happy to recommend Arise Solar to anyone,,, now just waiting for the results on the power bill
1 comment
Arise SolarArise Solar
Hey Valerie,
Thank you for the review and recommendations! Arise Solar appreciates when our customers take time to leave a note about us! We are glad you experienced our world-class services and we also await to see your saving on your coming bills!... Read more
Get in touch with us if there is anything we can help you with at [email protected] and we'll be more than happy to assist you. Cheers!Similar opinion? Write a review on ieatwords.com.au!
J KingSouth East Queensland, QLD
Excellent
The panel installation process was a breeze. Technicians were easy to deal with.
Very satisfied customer! Thank you for installing our solar! Much appreciated.
Would highly recommend to anyone looking for solar.
1 comment
Arise SolarArise Solar
Hi,
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like... Read more
you that make our job wonderful. We look forward to serving your friends and kin too.Similar opinion? Write a review on ieatwords.com.au!
Sharon TiWide Bay-Burnett, QLD
Great Customer Service
I was pleasantly surprised that the installers turned up as scheduled. The workmen were very pleasant and courteous and answered my questions professionally. I will recommend Arise Solar to friends.
1 comment
Arise SolarArise Solar
Hey Sharon,
We’re so delighted to learn about your good experience dealing with our team. Your feedback motivates us to keep up and exceed the service standards that we adhere to. Thank you for recommending us.... Read more
Get in touch with us if there is anything we can help you with at [email protected] and we'll be more than happy to assist you. Cheers!Similar opinion? Write a review on ieatwords.com.au!
Find out how Arise Solar compares to other Solar Retailers
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JoeGreater Melbourne (Outer), VIC
- 3 reviews
Fantastic Customer Service
Yesterday I called customer service to inform them that my Solar Inverter has become faulty and is tripping the mains switch. My call was answered by a very sympathetic and helpful young lady,Mona, who went out of her way to make me feel that she is going to do whatever it takes to get my problem solved. Mona has been keeping me updated on the progress of my warranty claim. My problem has not been fixed yet but I just had to commend this young lady for being the ultimate professional customer service representative. Mona you are an asset to Arise Solar, keep it up!!
1 comment
Arise SolarArise Solar
Hey Joe,
Thank you for the review! Arise Solar appreciates when our customers take time to leave a note about us! We are glad you experienced our world-class services and hope to get your claim process completed at the earliest!... Read more
Get in touch with us if there is anything we can help you with at [email protected] and we'll be more than happy to assist you. Cheers!Similar opinion? Write a review on ieatwords.com.au!
Noel GWide Bay-Burnett, QLD
858283
Installer arrived on time as advised, installed all equipment professionally all rubbish removed, very pleased. Discussed the operation of panels and invertor. Will definately recommend arise solar to my friends
1 comment
Arise SolarArise Solar
Hey Noel,
We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customer... Read more
s like you that make our job wonderful. We look forward to serving your friends and kin too.Similar opinion? Write a review on ieatwords.com.au!
BaharehMetropolitan Adelaide, SA
Very good customer service and fast installation process. I highly recommend Arise solar to everyone
Everything was on the plan . Installation happened on the date booked. Fiona from customer service was really helpful. She was available to answer all my questions . My solar is working perfectly
1 comment
Arise SolarArise Solar
Hi Bahareh,
Thanks for leaving us such a wonderful review. We are glad that you and family loved our services, our dedicated staff will be pleased to learn of your high praise. They work very diligen... Read more
tly and this will provide them with great encouragement to keep doing what they are doing.Similar opinion? Write a review on ieatwords.com.au!
Julieb3South East Queensland, QLD
- Verified customer
Would not recommend
Zero communications once deposit paid. Lie and say they will contact for install however no calls (no messages left). Keep saying we called - no messages. Guarantee we'll have a date Monday - no communication. Absolutely disgusting once they get a deposit
1 comment
Arise SolarArise Solar
Hi Julie,
We want to sincerely apologize for disappointing you. However, we'd like to learn more about your situation and what exactly happened as we want to make things right. Please mail us at onli... Read more
[email protected] and we will get back to you promptly. We look forward to hearing from you and earning back your trust.Similar opinion? Write a review on ieatwords.com.au!
- Verified customer
Solar energy - save the world!
Installation technicians were efficient, prompt and professional.
Thanks to Graham Jones (Ext 214) for follow up from quote to completion.
He was very friendly, supportive and had excellent product knowledge.
Good people make a good company a "Great Company"
Dave Ratnayake
1 comment
Arise SolarArise Solar
Hey Dave,
We feel exited, learning about your experience dealing with our teams. Also are motivated, as through such words we realize that our efforts are being noticed. We're so grateful to you for ... Read more
being so kind to share your experience in the form of this review.Similar opinion? Write a review on ieatwords.com.au!
NemiaSydney, NSW
- 2 reviews
Will NOT recommend this company. Stay away from them
the installer are a joke didn’t turn up on time even thought they’re the one who made the booking, didn’t finish the job and wanted me to sign the paper work when it’s not done properly, didn’t answer my call. The technicians are hopeless I needed help to connect to wifi setting he didn’t call me back untill I have to call him back, then I was told that he couldn’t help me and I was advised to contact SMA support by myself and fix this problem. Everytime I have to call this company I’m being passed on from one person to another. Very frustrat...Read more
ing once they’ve got your money they’re done with you and it is worrying what’s for the future . From the very time I’ve signed the contract with them the communication has been horrible, from the sales person, technician, installer .1 comment
Arise SolarArise Solar
Hi Nemia,
Apologies for the way you feel. Kindly get in touch with us at [email protected] so that we can learn the details. We request you to include your project number with your contact details in the email to look into it.... Read more
Regards, Arise Digital TeamSimilar opinion? Write a review on ieatwords.com.au!
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lew schulzCentral, SA
disappointed
do not deal with this company they are liars still waiting for my installation payed deposit in october how soon would they fix something under warranty don’t deal with this company
1 comment
Arise SolarArise Solar
Hi Lew,
Thanks for getting in touch. Your review is very concerning to us. We would appreciate if you would contact us writing at [email protected] to share your details so that we can look into the same.... Read more
Regards, Arise Digital TeamSimilar opinion? Write a review on ieatwords.com.au!
MannyMetropolitan Adelaide, SA
Great Deal, Awesome Staff, and Fantastic Service
Great dealing with them in regards to pricing and customer care.
I'm very satisfied with the salesman (Greg Smith 206) how he handles my order and how he responded to my needs and queries, He's trying his best to meets the needs of his client. He's an honest and friendly guy. I will recommend him and the company Arise Solar, they well organize my upcoming installation in the quickest time.
Overall I recommend this company and their staff. They deserve a two thumbs up and a five-star rating.
1 comment
Arise SolarArise Solar
Hey Manny,
We're glad to have such a great review from you! Thank you so much for taking time out and for your strong recommendations too. Our teams also enjoyed serving you and your satisfaction is our real reward.... Read more
Get in touch with us if there is anything we can help you with at [email protected] and we'll be more than happy to assist you. Cheers!Similar opinion? Write a review on ieatwords.com.au!
Awesome, perfect.
Was so simple, we got AE Electrical to do our install, and they were super friendly and explained everything I asked about solar and more. The solar been working great.
1 comment
Arise SolarArise Solar
Hey Sean,
We're grateful to have you here sharing your experience in the form of this review for us. Can’t be happier to learn about your wonderful experience dealing with our Teams.... Read more
Get in touch with us if there is anything we can help you with at [email protected] and we'll be more than happy to assist you. Cheers!Similar opinion? Write a review on ieatwords.com.au!
Im really happy with everything
I am very happy with the progress, they installed it in one go. Workers very friendly and knew what they were doing. I had no communication problem with head office
1 comment
Arise SolarArise Solar
Hey Metin,
Thank you for taking out time to share your feedback. . Your feedback motivates us to keep up and exceed the service standards that we adhere to. We're glad to have you great experience for install and communication.... Read more
Get in touch with us if there is anything we can help you with at [email protected] and we'll be more than happy to assist you. Cheers!Similar opinion? Write a review on ieatwords.com.au!
PankajMetropolitan Adelaide, SA
- 2 reviews
- Verified customer
No accountability and professionalism. The people don’t want to work.
Very difficult no design was set and information provided about installation. On telling the Company about the issue they were not happy and started accusing us for delaying the process.
1 comment
Arise SolarArise Solar
Hi Pankaj,
Thank you for getting in touch with us. Please reach out to us at on [email protected]. We want to hear all about your concerns and address them in the most suitable way. We look forward to hearing from you.... Read more
Regards, Arise Digital TeamSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Thaoasked
What is your process time in sending your electrician to inspect when you have a faulty inverter system just recently installed not even a month old?
1 answer
Arise SolarArise Solar
Hi Thao,
Kindly help us with your project number so that we can assess the same and get you the update. We're looking forward to hearing from you. Also, you can get in touch with us at [email protected] with your registered contact details and we can get in touch with you at the earliest.
Regards,
Arise Digital Team
Laurie Banksasked
How long have you been in business
Noted that uyou do not have Clean Ene3rgy Council approved retailer is there a good reason .
Natalieasked
Im looking at getting solar, are you, Arise solar CEC Accredited Solar
2 answers
No I am a disgruntled customer
Arise SolarArise Solar
Hey Natalie,
All our Installers are CEC Accredited. We also are in the CEC Member list. Please share more concerns at [email protected] and we can share more info to your specific ones.
Regards,
Arise Digital Team
@Ian,
We believe your issue has been resolved by now.
Please get in touch with us again in case of any more concerns.
Regards,
Arise Digital Team
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Arise SolarArise Solar
Hi Larry,
Thank for taking your time and efforts to write on our page. We're sorry for the way you feel. Kindly get in touch with us at [email protected] with your registered contact details and project number.... Read more
Give us a chance to look into it so that we can discuss details. Regards, Arise Digital Team