Ascent Footwear Questions & Answers

Hi KLee,

Thank you for your enquiry.

You can find our Apex Max 3 Youth in width E online, here's a link for you: https://store.ascentfootwear.com.au/search/129507-apex-max-3-black-male-youth

Please let us know if we can help further!

Hi Nancy,

Thanks for your inquiry.

The best store to take your patient too would be The Athletes Foot Australia.
I have included two stores within the vicinity you had mentioned:

The Athlete's Foot Blacktown
Shop 2052, Westpoint Shopping Centre,17 Patrick Street
Blacktown, NSW, 2148

The Athlete's Foot Penrith
Shop 84, Level 1, Westfield Shoppingtown Penrith,585 High Street
Penrith, NSW, 2750

Should these two stores not be convenient for you, herewith The Athletes Foot Store finder. Click on the link to find the nearest store to you: http://bit.ly/TheAthletesFootStoreLocator

The Sustain Jnr is an update to the old Cluster Jnr model. It features a more streamline midsole and is more flexible in the forefoot.

Hi Elise
The shoe certainly shouldn't feel painful out of the box. I would suggest taking them back in to store to assess the shoe and check the size.

Hi Mandy
The Avara is not an antistatic shoe.
Regards
Team Ascent

Hi, Thanks for your question.

Yes we have a number of workboots that provide support and motion control through the use of mid foot stabiliser and firm thermoplastic heel counters. It you are looking for a model with a high degree of torsional support I would recommend the following style: https://store.ascentfootwear.com.au/slip-resistant/129206-oxide-black-male-senior.

Hi, As noted in previous email communication the Alpha 2 zip boot is made on a completely different platform than your old Sigma slip on boot hence the reason the size you have chosen doesn't fit you. Because your employer has supplied the boot to you they would have need to communicate this with their supplier to arrange a replacement/exchange.

Hi Werner, Yes the problem you have described would be covered under warranty. Can you please take them back to your place of purchase and they will arrange for the boots to be replaced.

Yes, Our complete range of footwear is orthotic friendly.

Hi, I would recommend the Ascent Kinetic. Dual midfoot stabilisers and stability bridges in the Kinetic provides abundant support with plenty of cushioning as well. An Ortholite® insole sock under the cushioned cup insole. It is also available in our IIFit range meaning shoes can be sold as a traditional pair (size 7 left and size 7 right), a mismatched pair (size 7 left and size 8 right), or as an individual shoe (left or right). Selling shoes as an individual size left and right rather than a traditional pair helps achieve a customised fit without the customer having to pay for custom made shoes nor wait as the shoes are available in store. You can view the product here: https://store.ascentfootwear.com.au/search/129386-kinetic-silver-cobalt-blue-male-senior

Hi Will, Thanks for your question. The Athletes Foot in Perth will have a range of our boots in stock for you to try on. From what you have mentioned the Oxide would be the most suitable boot for your profession as it has a rubber nitrile outsole rated to 300 degrees, an abundance of cushioning and arch support your feet will feel great after a long days work. We offer free shipping and 60 day returns so you can purchase the boot online at https://store.ascentfootwear.com.au/search/129206-oxide-black-male-senior, try them out at home and then return them for free if they are not suitable.

Hi Jimmy, The Alpha 2 is water resistant but not water proof. We do have the Rescue 2 that is WR rated. It can be found here: https://store.ascentfootwear.com.au/mens/132909-rescue-2-black-male-senior